Question Scheduling Assistant issues in Outlook after changing the password ?

[Tennis987]

Hey all, I have a weird issue with one of my users that I can't really seem to find a reason why it's doing this.

They are running Outlook on their Mac and once they change their password (which changes it in AD as well) the calendar which they have publicly shared shows up as unavailable on other people's end in the Scheduling Assistant. The one way to fix this is by opening an email, add this users email address in the "To" section, and click the x to remove the email from the stored favorites or going into settings and empty the auto-complete list. It works, don't get me wrong, but I'm just wanting to see if there is a permanent solution to this, or even why it does this to begin with.

This issue only happens after changing passwords and no other time.

 

[Ralston18]

One reason for changing a password is to prevent or block others from accessing things.

Not completely sure about the process being used (especially with Macs involved) and I can understand the desire or requirement to make the schedule immediately available as soon as possible.

That said, remember that you do not want an environment where a password change, for whatever reason, is immediately promulgated out to others including the target "blockee" who then again has immediate acess to the shared scheduled.

Likely the described "fix" is part of the process necessary for security and to help avoid inadvertant errors.

Just my thoughts on the matter.