Question Seagate Archive HDD Failure. No Crash, No Spin, Silent. Troubleshooting Advise…

Page 5 - Seeking answers? Join the Tom's Hardware community: where nearly two million members share solutions and discuss the latest tech.

needspractice

Distinguished
Feb 6, 2013
114
0
18,580
0
Try to read a healthy donor ROM. That will prove whether you are doing everything correctly.

BTW, who was your repairer?
Here is my best donor board. I think I did it right. This board powers up the drive, stays on and continues to spin, just windows can't read the contents.

https://ufile.io/iu8n2i7q

I'm at their mercy right now. They erased my original bios and didn't copy it over correclty. I have emailed them begging them to see if the tech backed it up. They already told me once they don't back roms up.
 

needspractice

Distinguished
Feb 6, 2013
114
0
18,580
0
Try to read a healthy donor ROM. That will prove whether you are doing everything correctly.

BTW, who was your repairer?
I have two rom chips that are not on pcb boards, when I attached those directly to the semi conductor and read the rom, its only 2K worth of data. Maybe this rom chip doesn't have the rest of the data.
 

needspractice

Distinguished
Feb 6, 2013
114
0
18,580
0
Recap:

1-Looks like my original bios was erased.
2-Looks like my original bios was only partially copied over to the new rom.: 512K worth.
3-I have one PCB Donor Board that boots up the hard drive and keeps it running but o/s can't read the data.
4. Data Recovery Place that transferred my bios to another PCB Donor Board, said they don't back up roms and they don't have my rom to email me.

What are my options?
 

needspractice

Distinguished
Feb 6, 2013
114
0
18,580
0
I do have two rom chips that are detached from PCB Board's and both of them only have around 2K worth of data that is dumped. Maybe that is all the required information on the ROM chip.

Seems like when the ROM Chips are attached to the PCB Board they have more data.

Maybe we are in good shape.
 

needspractice

Distinguished
Feb 6, 2013
114
0
18,580
0
FYI

no there is not. I will tell you exactly what happened since day one.

  1. bought external hard drive
  2. transferred files to it
  3. worked for months
  4. one day plugged it in, nothing, did not spin up, no sound
  5. thought I plunged the wrong power adapter in it and fried something
  6. got on forums
  7. learned about buying a new pcb donor board and doing bios transfer myself
  8. attempted bios transfer and failed
  9. shipped off bios chip and pcb board to a place that does that
  10. they said media was too damaged to work on
  11. i talked to someone asking what else they could do? I told them I did not want full recovery of hard drive just a bios swap
  12. they said they could do this
  13. they transfered bios over and mailed me new bios on a new donor board
  14. did not ship me back original board and bios at first
  15. asked if they could ship original board and bios back
  16. they did
  17. who knows what I truly have at this point, they could still have my original bios, it could be in the trash, they could have my bios file saved
  18. we are all here at this point now
 

DSzymborski

Polypheme
Moderator
Honestly, there's not much to do at this point. If the data is important, the smart thing would have been to send off the drive to a professional firm from the get-go. Recovering yourself without any real experience was always going to be an extreme longshot and it's one you've already invested way too much time and money in.

Recovery from a lab now is likely to be far more expensive than it would have been a month ago, with far less chance of success. But those are your basic choices: professional firm or accept the loss of data. Either way, you've hopefully learned the value of having a proper backup solution for your data, so it's not a total loss.
 

needspractice

Distinguished
Feb 6, 2013
114
0
18,580
0
Honestly, there's not much to do at this point. If the data is important, the smart thing would have been to send off the drive to a professional firm from the get-go. Recovering yourself without any real experience was always going to be an extreme longshot and it's one you've already invested way too much time and money in.

Recovery from a lab now is likely to be far more expensive than it would have been a month ago, with far less chance of success. But those are your basic choices: professional firm or accept the loss of data. Either way, you've hopefully learned the value of having a proper backup solution for your data, so it's not a total loss.
Who do you recommend for a professional data recovery service? This drive is still in perfect condition and with a random pcb board spins up very nicely and stays on. I feel like a professional data recovery service could still save this data.
 

needspractice

Distinguished
Feb 6, 2013
114
0
18,580
0
20210510_222056_W25Q16DW.bin and 20210510_224050_W25Q16DW.bin are junk.

20210510_224930_W25Q16DW.bin is incomplete (only first 512KB present).
So whats next? Is this where our journey ends? Any other options at this point? can Pepe pull out a miracle and build the rom with only what we have?
 

DSzymborski

Polypheme
Moderator
Who do you recommend for a professional data recovery service? This drive is still in perfect condition and with a random pcb board spins up very nicely and stays on. I feel like a professional data recovery service could still save this data.
I have a few friends who swear by Ace Data Recovery, but I can't speak from personal experience; I've been backup paranoid since my first computer as a kid in the mid-80s, so I've never needed to engage these kinds of services.
 

needspractice

Distinguished
Feb 6, 2013
114
0
18,580
0
I have a few friends who swear by Ace Data Recovery, but I can't speak from personal experience; I've been backup paranoid since my first computer as a kid in the mid-80s, so I've never needed to engage these kinds of services.
Have you been following the thread? My issue seems pretty complicated. Do they handle this type of thing?
 

needspractice

Distinguished
Feb 6, 2013
114
0
18,580
0
"Pepe" claims he can recover a drive in your situation. I've never seen a report on the outcome of a case such as yours.

Got some more donor boards in today, another one boots up the drive perfectly, stays on, however, in o/s it can't detect proper "Physical Drive Geometry". Of course because of random bios:

I just can't believe I can't get these files. Seems like the drive is right there, spinning, on, everything working... I could initilize the disk, but I heard your data is gone after that. Plus it probably wouldn't work anyway, just say i/o communication error.

https://ufile.io/ztu05s76

https://ufile.io/i6a0x3no

Also, in SeaTools it passes the Short Generic Basic Tests.
 

needspractice

Distinguished
Feb 6, 2013
114
0
18,580
0
Percentage of success was much better before you started screwing with it.

It is 0% if you don't let a professional company look at it.

Success of data recovery would have been near 100% if there had been a good backup routine in place before this drive died.
How does this help me right now?
 

ASK THE COMMUNITY

TRENDING THREADS