Seagate Barracuda 1TB Drives Biting The Dust

[Guest]

note that the widely-reported problems continue, some regardless of the update, some BECAUSE of the update -- and some cannot even apply any update. and this is more widespread that the drive model mentioned in the article, other 7200.11 series are also affected. see forums.seagate.com

 

[Guest]

I found this thread after my (Oct 2010) Seagate LP 2TB drive (ST32000542AS) failed this week.

Looked at the Seagate site and they have a BIOS update for that one - probably useless to me now.

I will try to install their update. If can't, I will ask Seagate for Data Recovery and fix or replace drive. If they want to charge me to recover data I will "kick up a stink" because the data loss is the fault of their faulty drive, problem seems to be same one they've been aware of since before Jan 2009, and they apparently do not issue recalls, or include advice with new drives to check for firmware updates, or advise customers how important the updates may be "Please note that Seagate does not offer details about specific firmware." (Quote from Seagate website "http://seagate.custkb.com/seagate/crm/selfservice/search.jsp?DocId=207931" today - 18 March 2011).

Sounds real user friendly, doesn't it - something like "your drive may fail suddenly if you don't install this update, but we're not going to tell you that!"

 

[Guest]

I have had my seagate 1Tb hardrive for 3 days and it has stopped working.. I didnt see the need 2 back everything up just yet but now i am really mad because it isnt working.. Does any1 know if they can do data recovery for any seagate hardrive..?

 

[joe-datamaster]

There was a batch of (now reported faulty) 1TB Barracuda Seagate hard drives installed in mainstream systems early 2011and late 2010 (inc Dell and MAC). As fate would have it, a number ended up at two of my clients. Though I haven't specialized in hard disk recovery for some years, I'm now developing software only, it was my forte for over a decade. That aside, I was commissioned to recover the data on drives that had totally frozen..no drive movement at all..the issue has been reported in many newsgroups as a bios problem and my findings concured with this. The drives I worked on did require opening and the mechanicals manually triggered. The read heads were definately not parked where they should of been, so they needed to be coxed back to place. No requirement to swap platters, or anything else dramatic, just a little TLC. Result: 90%+ recovery. So if you need assistance or advice with data recovery contact me at Datamaster (in Toowong QLD Australia) Cheers Joe.

 

[keithsplace]

I am on my second one in less than a year, SEAGATE ST31000524AS. P/N 9YP154-304. Firmware JC4B. Date code 12125. Thailand.
They sent me a free replacement, thought I was good to go. First one was in a system as second drive and noticed not showing up once, worked for a while then started clicking, no more drive. The replacement I put in my live sound and recording system as record drive, been working fine for about 8 months now, CLANK, same deal, started clicking las time I started it up, in drive tray so brought it to the bench machine and was able to back it up. Which I usually do after every gig anyway.
Their sending me another one, but I think I'll just buy another type drive and leave the Seagate as an over flow or spare, no mission critical use.