I have a Seasonic SS-400FL. It always had the coil whine. Now I got rid of my last HDD and the PSU is the loudest component. The PSU works fine from an electrical point.
So I decided to request an RMA (warranty should be till 2023). the unit was purchased in 2016
But the way their RMA works is that I have to pay for shipping it back and will be out of a PSU (and out of one of my PCs) for the time. I temporarily "stole" a PSU from a media PC. It isn't clear if the RMA proces will be 2 weeks, 2 months, or what. Especially with the COVID shortage of PSUs. I almost think I have to buy a new PSU before sending this. There is also the danger, I send it in at my cost, and they determine it is not a warranty case since it works (even at more than the advertised 0 dB).
some questions to someone who may have experience with Seasonic warranty:
I wish I would have returned it when it was new, but with two 7200 rpm HDD back then the PSU noise was there, but not the significant noise. But here we are....
I did what they recommend for BIOS update and changed settings (my board didn't have settings for what they said). No avail and I think that is a lame excuse anyway since a much cheaper OCZ PSU I have doesn't create coil noise on the same mobo. I also have a 300w Seasonic OEM PSU with no coil whine, so that unit really is faulty IMHO.
If we conclude they might not honor warranty, I rather put that shipping cost towards a new PSU. I can use that fanless PSU in a Media PC where the noise doesn't matter due to watching stuff when the PC is on. right now isn't a great time for buying PSUs....
So I decided to request an RMA (warranty should be till 2023). the unit was purchased in 2016
But the way their RMA works is that I have to pay for shipping it back and will be out of a PSU (and out of one of my PCs) for the time. I temporarily "stole" a PSU from a media PC. It isn't clear if the RMA proces will be 2 weeks, 2 months, or what. Especially with the COVID shortage of PSUs. I almost think I have to buy a new PSU before sending this. There is also the danger, I send it in at my cost, and they determine it is not a warranty case since it works (even at more than the advertised 0 dB).
some questions to someone who may have experience with Seasonic warranty:
- Do they typically warranty coil whining? Especially on a 4 year old unit.
- what is a typical turnaround time? (I'm in the US)
I wish I would have returned it when it was new, but with two 7200 rpm HDD back then the PSU noise was there, but not the significant noise. But here we are....
I did what they recommend for BIOS update and changed settings (my board didn't have settings for what they said). No avail and I think that is a lame excuse anyway since a much cheaper OCZ PSU I have doesn't create coil noise on the same mobo. I also have a 300w Seasonic OEM PSU with no coil whine, so that unit really is faulty IMHO.
If we conclude they might not honor warranty, I rather put that shipping cost towards a new PSU. I can use that fanless PSU in a Media PC where the noise doesn't matter due to watching stuff when the PC is on. right now isn't a great time for buying PSUs....