Question Secondary SSD doesn't show up in Windows after CPU upgrade ?

[SkyNetRising]

When I run the AMD chipset driver, it completes the install.
However, when I click on the "restart" button, the display powers off, PC stays on and it's unable to reboot.

Install drivers.
Reboot manually instead of allowing install program to do that.

If still no success, then try installing older chipset drivers version.
Which version did you try btw?

 

[ic00042]

Install drivers.
Reboot manually instead of allowing install program to do that.

If still no success, then try installing older chipset drivers version.
Which version did you try btw?

Just tried installing again and this time I manually rebooted successfully. This time I tried it with chipset driver version 3.08.06.148.

But after this install, I don't see the IDE ATA/ATAPI controller options in my device manager even when I click the show hidden. It seemed to have all disappeared after I uninstalled everything from it?

 

[SkyNetRising]

Just tried installing again and this time I manually rebooted successfully. This time I tried it with chipset driver version 3.08.06.148.
But after this install, I don't see the IDE ATA/ATAPI controller options in my device manager even when I click the show hidden.

Try even older chipset driver version.

May be your windows 10 hasn't been updated for a very long time and you're still on some very old release version.
Check windows 10 release version with winver.

Anyway- you still haven't explained presence of Intel storage controller drivers in Device Manager.
Did you change motherboard from Intel to AMD ?
Why didn't you reinstall windows after that?

 

[ic00042]

In your Windows installed apps, you should see AMD chipset drivers and its current version. If it's not there or the version is not the one you tried install then it didn't work. But AMD installer should give you a confirmation and ask to reboot the computer when it's successfully installed . Are you sure you got the right one? Also try to uninstall the one you currently have if the version is not right.

The fact that the drive appears in boot options is quite suspicious to me.

I was just able to confirm right now that this SSD works on a different system. So it's not a dead drive issue

 

[ic00042]

Try even older chipset driver version.

May be your windows 10 hasn't been updated for a very long time and you're still on some very old release version.
Check windows 10 release version with winver.

Anyway- you still haven't explained presence of Intel storage controller drivers in Device Manager.
Did you change motherboard from Intel to AMD ?
Why didn't you reinstall windows after that?

I've already updated windows to the latest a few days ago.

I haven't changed my motherboard. It's been the same one since I first put it together in 2019. I have no idea why Intel storage driver was there. Even my previous CPU was AMD. So no new install of window or anything.

I have also just tested this SSD on a different system and it's working so it's definitely not a faulty drive.

 

[SkyNetRising]

I haven't changed my motherboard. It's been the same one since I first put it together in 2019.

Did you reuse windows OS drive from some other computer at that time?

I have also just tested this SSD on a different system and it's working so it's definitely not a faulty drive.

Your system is missing sata controller drivers.
Until you install them, no sata drive will be detected in windows.

Try different AMD chipset drivers until you find one, that works.

You can also try installing AMD AHCI driver (motherboard drivers page - SATA/RAID/AHCI section)
Extract it, find sub-folder sata_AHCI\W764A
Right-click on inf file and choose install.

BTW - are you sure this is correct motherboard model name:

Aorus X470x Gaming 7 rev 1.1​

Check with CPU-Z - motherboard section.

 

[ic00042]

Did you reuse windows OS drive from some other computer at that time?

Your system is missing sata controller drivers.
Until you install them, no sata drive will be detected in windows.

Try different AMD chipset drivers until you find one, that works.

You can also try installing AMD AHCI driver (motherboard drivers page - SATA/RAID/AHCI section)
Extract it, find sub-folder sata_AHCI\W764A
Right-click on inf file and choose install.

BTW - are you sure this is correct motherboard model name:

Aorus X470x Gaming 7 rev 1.1​

Check with CPU-Z - motherboard section.

Yes it seems like it's missing the SATA controller drivers. Is the only way to install these drivers by installing different chipset drivers until one works?

Tried installing other

I checked in CPU-Z and the southbridge states AMD X470 Rev. 51.

 

[JayGau]

Did you try the AMD auto-detect and install drivers tool?

https://www.amd.com/en/support/download/drivers.html

 

[ic00042]

Did you try the AMD auto-detect and install drivers tool?

https://www.amd.com/en/support/download/drivers.html

Yes I tried this but I have finally figured out the issue.

I just had to configure RAID in my BIOS and install the AMD RAID Installer (SATA, NVMe RAID) driver from AMD's site and now my SSD shows up!

Thank you so much for the help to try and navigate through everything! Really appreciate it!

 

[JayGau]

Yes I tried this but I have finally figured out the issue.

I just had to configure RAID in my BIOS and install the AMD RAID Installer (SATA, NVMe RAID) driver from AMD's site and now my SSD shows up!

Thank you so much for the help to try and navigate through everything! Really appreciate it!

It makes sense now. Replacing the CPU did reset the BIOS to default settings, so RAID disabled , but since your drive was RAID it disappeared. And that also could explain why it showed up as a bootable drive.

You should take a note that you are in RAID. This thread would have been two or three comments long if we knew that 😉

 

[SkyNetRising]

Still should be possible to install AHCI drivers (instead of raid) and get drive detected normally.
In RAID mode TRIM may not work.

 

[ic00042]

It makes sense now. Replacing the CPU did reset the BIOS to default settings, so RAID disabled , but since your drive was RAID it disappeared. And that also could explain why it showed up as a bootable drive.

You should take a note that you are in RAID. This thread would have been two or three comments long if we knew that 😉

Yeah I should remember that my drive is RAID. Thanks so much for your help trying to figure out the issue!!

 

[USAFRet]

Yeah I should remember that my drive is RAID. Thanks so much for your help trying to figure out the issue!!

Thats just the setting in the BIOS.

Actual RAID requires 2 or more drives.

 

[JayGau]

Still should be possible to install AHCI drivers (instead of raid) and get drive detected normally.
In RAID mode TRIM may not work.

I don't think you need to install the drivers. Windows already has them. Actually, just booting in safe mode while still set to AHCI mode would have fixed the problem: Windows would have detected the drive and loaded the AHCI drivers. Then it would have been just fine at the next regular boot.

 

[JayGau]

Thats just the setting in the BIOS.

Actual RAID requires 2 or more drives.

Yes, but if you installed Windows with the board set as RAID, the OS will see the drives as RAID and the only ways to change that is to either reboot in safe mode or reinstall Windows (after changing the mode to AHCI in the BIOS). He also has two drives, so who knows what is his configuration. Maybe he is in RAID 0.

 

[USAFRet]

Yes, but if you installed Windows with the board set as RAID, the OS will see the drives as RAID and the only ways to change that is to either reboot in safe mode or reinstall Windows (after changing the mode to AHCI in the BIOS). He also has two drives, so who knows what is his configuration. Maybe he is in RAID 0.

And a RAID 0 is almost always a bad idea.
And if they are not same type and size, 100% a bad idea.

But if 1 member of a RAID 0 is not present, none of the data can be read.
That's not what this is.

 

[JayGau]

And a RAID 0 is almost always a bad idea.
And if they are not same type and size, 100% a bad idea.

But if 1 member of a RAID 0 is not present, none of the data can be read.
That's not what this is.

I just wanted to say we don't know what his configuration is. I think you are right about RAID 0 and no drive would have showed up. And I know that RAID 1 still works if one of the drives is no longer there but he said that the second drive was for extra storage, not mirroring. So I guess he just had the wrong setting for the second drive in the BIOS.