Question Secondary SSD doesn't show up in Windows after CPU upgrade ?

Toggle sidebar Toggle sidebar
I

ic00042

Reputable
Feb 29, 2020
25
2
4,535
I just upgraded my CPU today and all of a sudden my secondary SATA III SSD doesn't show up. However, it does show up in the BIOS.


Things I've done already:

  1. Updated MOBO to the latest BIOS
  2. Reset CMOS "deep"
  3. Updated the CPU's chipset driver
  4. Enabled UEFI and TPM in BIOS
The SSD in question doesn't appear in Disk Management or Device Manager.
Would really appreicate any help!
 
USAFRet said:
So...

We're getting to a dead drive, or the CPU change disables one or more SATA ports.
Since you've tried the different ports, that does not seem to be the problem.

Any possibility of checking this drive in a different system, or a SATA-USB dock?
Click to expand...
But if it's a dead drive/ports not actiavted, then it shouldn't show up on the BIOS as a boot option then?

I don't have an alternative system to check this on unfortunately.
 
ic00042 said:
I just upgraded my CPU today and all of a sudden my secondary SATA III SSD doesn't show up.
SSD doesn't appear in disk management or device manager. Would really appreciate any help!
SSD is Patriot P210
Click to expand...
Did you change anything other than cpu ? Motherboard perhaps?
What are model names of all your drives?
Is Patriot P210 - the one being detected or the one not being detected? Or both your drives are Patriot P210 ?

Make sure sata controller is set to AHCI in BIOS.
Please show screenshots from Device Manager and
windows storage spaces (Control Panel/Storage Spaces).
 
Last edited:
Download and install Minitool and see if it can detect it.

The fact that your BIOS sees it as a boot option makes me believe that you have an OS installed on it. Could explain why Windows doesn't see it. Did you reinstalled Windows after you swapped the CPU? If you did, you may have accidentally installed it on the wrong drive (or at least created a boot partition on the secondary one). If it's the case, Minitool will see it.

What is the secondary drive for? Backups? Extra storage?
 
SkyNetRising said:
Did you change anything else than cpu ? Motherboard perhaps?
What are model names of all your drives?
Is Patriot P210 - the one being detected or the one not being detected? Or both your drives are Patriot P210 ?

Make sure sata controller is set to AHCI in BIOS.
Please show screenshots from Device Manager and
windows storage spaces (Control Panel/Storage Spaces).
Click to expand...
I only changed the CPU and nothing else.

The Patriot P210 is the one it isn't detecting. My other drive is a WDS500G3X0C-00SJG0.
The SATA controller is already set to AHCI in BIOS.

Here's the screenshot from my Device Manager and Storage Spaces.

https://imgur.com/a/4ei06Xe
View: https://imgur.com/a/4ei06Xe
 
JayGau said:
Download and install Minitool and see if it can detect it.

The fact that your BIOS sees it as a boot option makes me believe that you have an OS installed on it. Could explain why Windows doesn't see it. Did you reinstalled Windows after you swapped the CPU? If you did, you may have accidentally installed it on the wrong drive (or at least created a boot partition on the secondary one). If it's the case, Minitool will see it.

What is the secondary drive for? Backups? Extra storage?
Click to expand...
I haven't reinstalled Windows after swapping CPU. I only changed the CPU and haven't touched or modified anything else.

I've downloaded Minitool and it only detects my main boot C drive (m.2 NVME). My secondary drive is for extra storage.
 
ic00042 said:
I haven't reinstalled Windows after swapping CPU. I only changed the CPU and haven't touched or modified anything else.

I've downloaded Minitool and it only detects my main boot C drive (m.2 NVME). My secondary drive is for extra storage.
Click to expand...
That goes more and more toward a dead drive. I've never seen a working drive not being detected by Minitool. Did you double check that both cables are well plugged into the drive? The next step would probably be to get a usb to sata adapter. They cost $10 and it's a very handy tool to have in your drawer.
 
I just checked online and Patriot P210 512G are 10 for $225 on Amazon, so $22 each. You get what you pay for, and I hope you were backing up any important stuff you had on this drive.
 
JayGau said:
That goes more and more toward a dead drive. I've never seen a working drive not being detected by Minitool. Did you double check that both cables are well plugged into the drive? The next step would probably be to get a usb to sata adapter. They cost 10$ and it's a very handy tool to have in your drawer.
Click to expand...
But if it's a dead drive then it shouldn't be detected on my BIOS right? That's the part that confuses me.

I had no idea that's so cheap now. It was more than double that price when I bought it a few years ago.
 
JayGau said:
That goes more and more toward a dead drive. I've never seen a working drive not being detected by Minitool. Did you double check that both cables are well plugged into the drive? The next step would probably be to get a usb to sata adapter. They cost 10$ and it's a very handy tool to have in your drawer.
Click to expand...
Also, is there any way to check which chipset driver I am running? When I download and install, the pop up window pops up saying it is installing and then it just disappears after a minute without any confirmation. Is this normal? Or has it not installed at all?
 
ic00042 said:
Also, is there any way to check which chipset driver I am running? When I download and install, the pop up window pops up saying it is installing and then it just disappears after a minute without any confirmation. Is this normal? Or has it not installed at all?
Click to expand...
In your Windows installed apps, you should see AMD chipset drivers and its current version. If it's not there or the version is not the one you tried install then it didn't work. But AMD installer should give you a confirmation and ask to reboot the computer when it's successfully installed . Are you sure you got the right one? Also try to uninstall the one you currently have if the version is not right.

The fact that the drive appears in boot options is quite suspicious to me.
 
JayGau said:
In your Windows installed apps, you should see AMD chipset drivers and its current version. If it's not there or the version is not the one you tried install then it didn't work. But AMD installer should give you a confirmation and ask to reboot the computer when it's successfully installed . Are you sure you got the right one? Also try to uninstall the one you currently have if the version is not right.

The fact that the drive appears in boot options is quite suspicious to me.
Click to expand...
I don't see the chipset driver. I only see the installed AMD chipset software which I ran but upon completing, I let the program do a restart but the PC itself goes into sleep mode and won't boot up. I have to force shut it. Makes me think that the chipset driver might not be properly installed?
 
SkyNetRising said:
Can you show screenshot from BIOS, where it shows the missing drive?
Also screenshot from Device manager - with
storage controllers section expanded and​
ide ata/atapi controllers expanded.​

In BIOS set Secure boot off and
make sure raid is disabled.
Click to expand...
Here's a link to the requested:

https://imgur.com/a/hICZ3e2
View: https://imgur.com/a/hICZ3e2


The Patriot P210 (which is the missing one) definitely shows up and is recognised on my MOBO in SATA port 1.
 
ic00042 said:
Here's a link to the requested:
The Patriot P210 (which is the missing one) definitely shows up and is recognised on my MOBO in SATA port 1.
Click to expand...
Why is Device Manager showing Intel devices, if you have AMD motherboard?
It seems, you have changed motherboard and didn't reinstall windows after motherboard change.

Delete all devices under IDE ATA/ATAPI controllers section - in Device Manager.
Those devices are not present. Then rescan for hardware changes.

Install drivers for your motherboard -
AMD chipset driver - latest version.
https://www.gigabyte.com/Motherboar...WIFI-rev-11/support#support-dl-driver-chipset
 
SkyNetRising said:
Why is Device Manager showing Intel devices, if you have AMD motherboard?
It seems, you have changed motherboard and didn't reinstall windows after motherboard change.

Delete all devices under IDE ATA/ATAPI controllers section - in Device Manager.
Those devices are not present. Then rescan for hardware changes.

Install drivers for your motherboard -
AMD chipset driver - latest version.
https://www.gigabyte.com/Motherboar...WIFI-rev-11/support#support-dl-driver-chipset
Click to expand...
I've gone ahead and uninstalled all those devices under IDE ATA/ATAPI controllers section.

When I run the AMD chipset driver, it completes the install. However, when I click on the "restart" button, the display powers off, PC stays on and it's unable to reboot. Only thing I can do is then to force shut it down. I assume this isn't normal and most likely affecting my drivers installation?
 
You must log in or register to reply here.

TRENDING THREADS

Latest posts

Moderators online

Share this page

COMPANY
RESOURCES
FOLLOW
Top Bottom