Question Serious issue with XBOX one controller

Grijander

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Jan 25, 2016
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Hello.

I'm currently experiencing a weird and very troublesome issue with my XBOX one controller (wired). Some games, like Sekiro, Monster Hunter World or Tekken 7 just freezes at launch when the controller is plugged (sometimes the game launch, but most of the times the screen just goes blank and I can't kill the process using the Task Manager since the game won't allow the window stay at forefront. So my only option is to reboot the PC through the task bar. Other games like Sekiro just gives me 1 screen flickering, then the screen goes white and an error window appears, allowing me to go back to the desktop. But once one of these games refuse to launch with the controller plugged (or I get a freeze after connecting the controller), my system keeps "corrupted" until I reboot the PC (any of these games won't launch at all, even with the controller unplugged).

If I try to launch any of these games with the controller unplugged, the game launch without issues. But if I try to connect the controller after the game has loaded, there is a 80-90% chance of getting a frozen screen. This doesn't happen with all games, but it seems the controller has a troublesome "relationship" with Steam, and I don't know how to fix this. Since I don't have any other controller, I can't make further tests. I have tried almost everything: a clean installation of Windows, uninstall-reinstall Steam, activate compatibility modes, etc.

I have an i5 8600k, Windows 10 Home, 16GB RAM. All drivers are up to date. I use an AOC c24g1 screen with G-sync compatible activated (yes, I have tried to turn off freesync and the problem persists). I would be extremely thankful if someone could help me with this annoying issue.
 
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Have you tried uninstalling the driver (with ticking the deleting)? And then restart the PC and check again if it will do the same thing.
Do you have any other controller by a chance?
I'm not sure but I think this controller doesn't have any driver. What do you mean with "ticking the deleting"?

Nope, unfortunately I don't have another controller.
 
I have tested a XBOX 360 controller. I experience the same issue.

I think there is some bad interaction between the controllers and the Steam client, since I experience this issue only with Steam games.
 
check this steam support thread, supposedly solved
https://steamcommunity.com/discussions/forum/1/364040166668538535/


"Plug in the Xbox controller.

Open Device Manager
Right Click "Xbox One Controller"
Select Update Driver Software
Browse on my PC
Let me pick from a list
Pick the "Microsoft Xbox One Controller" driver

The "Xbox One Controller" driver doesn't work but the "Microsoft Xbox One Controller" driver should work. "

So, download the Microsoft Xbox One Controller driver and install it if it's not there, then do the above directions and choose that one, see if it works.
 
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