Question Serious Issues with PC

[DANMAN91]

I’ve been having a lot of stuttering issues with my games lately so I went to Best Buy to ask some questions about what could be wrong. Most people I talk with at Best Buy don’t seem to know much more than me but I was able to find someone who sounded pretty knowledgeable about building PCs.

I shows him my rig which has an AMD Ryzen 7 3700x CPU, 16GB Ram, and AMD Radeon RX 6700 XT Graphics card. He was quick to point out that my CPU was basically trash and he couldn’t believe someone had that built in there. I didn’t know anything about PC hardware at all when I purchased my prebuilt but I did a good amount of research on what was a good starter PC and it led me to that choice.

So the guy recommended that I get a new cpu and see how that goes and he gives me what he thought was one of the best options. He wasn’t even trying to make a sale as the store didn’t have this particular CPU and he pointed me towards Amazon as they had a sale on a AMD Ryzen 7 5800X3D 8 core. It was a bit pricey but he promised results. I watched plenty of videos about the installation and I updated the Motherboards BIOS before switching them out, applied thermal paste accordingly, and when I booted up the PC, everything ran terribly slow. Without any game running my cpu temperature was 90 degrees C, and just booting up a main menu on COD ramped it up to 105 degrees C. Everything ran so terribly that I couldn’t hardly navigate the menu let alone play a game.

So I took that CPU out and put my old one in and it is running much better than the new one did but my game seem to stutter a bit more even but my temp only ever got to 65 to 70 degrees C when playing in game.

I hope someone can help me because I’m lost.

 

[stonecarver]

He was quick to point out that my CPU was basically trash and he couldn’t believe someone had that built in there

Welcome to you were better off before you went to Best Buy club.

Though your Ryzen 7 3700x CPU Is not the best top CPU it's still not crap either.

To be honest your system is well balanced.

Now to your issues

I’ve been having a lot of stuttering issues with my games lately so I went to Best Buy to ask some questions about what could be wrong.

Besides doing the CPU swaps back and forth you say your stuttering in games.

Can you say what games and if possible post a video of it stuttering on imgur.com and post link here.

Might help us get to a solution faster and the correct one to give you a helping hand.

 

[js2]

The guy just gave you an easy answer, instead of solution.

Your system was ok, just not optimised by shutting services and background tasks.

 

[boju]

What cpu cooler were you using to cool 5800x3D? I'm guessing the stock Wraith Prism cooler the 3700x came with being a pre-built unless you opted to change that initially when it got built. 5800x3D can sort of get away with stock cooler, it'll be on the warmer side of things though so hopefully your case has decent air flow to compensate, ie intake/ rear exhaust. An aftermarket cooler like Noctua u12a or others similar in cooling performance is recommended.

3700x isn't a bad processor as said, and i highly doubt that was the cause of your stutters. Thermal issues can cause stutters and so can the state of the operating system and programs installed.

So check heatsink is being mounted properly. All ram is accounted for and running at maximum speed, as in XMP if applicable. Check task manager for processes running abnormally high, sort highest to lowest. If you find something then you can search about that process by right clicking on it. Also check startup items in task manager and trial and error disable everything and enable one by one.

Run sfc / scannow in msdos prompt (cmd) to check and fix any corrupted system files. Type cmd in task bar and right click cmd application and run as administrator then type sfc / scannow.

Can try a reset and keep your files too, or completely reinstall Windows. Easy enough to do, there's simple tutorials for both Win10/11, whichever you're running, stickied in each sub forum category.

 

[DANMAN91]

Welcome to you were better off before you went to Best Buy club.

Though your Ryzen 7 3700x CPU Is not the best top CPU it's still not crap either.

To be honest your system is well balanced.

Now to your issues

Besides doing the CPU swaps back and forth you say your stuttering in games.

Can you say what games and if possible post a video of it stuttering on imgur.com and post link here.

Might help us get to a solution faster and the correct one to give you a helping

I’ve been having a lot of stuttering issues with my games lately so I went to Best Buy to ask some questions about what could be wrong. Most people I talk with at Best Buy don’t seem to know much more than me but I was able to find someone who sounded pretty knowledgeable about building PCs.

I shows him my rig which has an AMD Ryzen 7 3700x CPU, 16GB Ram, and AMD Radeon RX 6700 XT Graphics card. He was quick to point out that my CPU was basically trash and he couldn’t believe someone had that built in there. I didn’t know anything about PC hardware at all when I purchased my prebuilt but I did a good amount of research on what was a good starter PC and it led me to that choice.

So the guy recommended that I get a new cpu and see how that goes and he gives me what he thought was one of the best options. He wasn’t even trying to make a sale as the store didn’t have this particular CPU and he pointed me towards Amazon as they had a sale on a AMD Ryzen 7 5800X3D 8 core. It was a bit pricey but he promised results. I watched plenty of videos about the installation and I updated the Motherboards BIOS before switching them out, applied thermal paste accordingly, and when I booted up the PC, everything ran terribly slow. Without any game running my cpu temperature was 90 degrees C, and just booting up a main menu on COD ramped it up to 105 degrees C. Everything ran so terribly that I couldn’t hardly navigate the menu let alone play a game.

So I took that CPU out and put my old one in and it is running much better than the new one did but my game seem to stutter a bit more even but my temp only ever got to 65 to 70 degrees C when playing in game.

I hope someone can help me because I’m lost.

Thanks for everyone’s input. I definitely appreciate it.

Welcome to you were better off before you went to Best Buy club.

Though your Ryzen 7 3700x CPU Is not the best top CPU it's still not crap either.

To be honest your system is well balanced.

Now to your issues

Besides doing the CPU swaps back and forth you say your stuttering in games.

Can you say what games and if possible post a video of it stuttering on imgur.com and post link here.

Might help us get to a solution faster and the correct one to give you a helping hand.

Welcome to you were better off before you went to Best Buy club.

Though your Ryzen 7 3700x CPU Is not the best top CPU it's still not crap either.

To be honest your system is well balanced.

Now to your issues

Besides doing the CPU swaps back and forth you say your stuttering in games.

Can you say what games and if possible post a video of it stuttering on imgur.com and post link here.

Might help us get to a solution faster and the correct one to give you a helping hand.

Thanks to all who have given input. I definitely appreciate it.

The main games I play are Warzone, Hell Let Loose, PUBG, Hunt: Showdown, Fallout 76, and Starfield have had stutters in all of them. Some worse than others.

I have watched numerous videos on each game what settings to run in and out of game til I’m blue in the face lol. That’s why I just accepted that maybe some of my hardware just wasn’t cutting it. I also bought a new RAM that is 32 gb but I haven’t put it in yet. I’ve read that more memory can help sometimes.

 

[DANMAN91]

What cpu cooler were you using to cool 5800x3D? I'm guessing the stock Wraith Prism cooler the 3700x came with being a pre-built unless you opted to change that initially when it got built. 5800x3D can sort of get away with stock cooler, it'll be on the warmer side of things though so hopefully your case has decent air flow to compensate, ie intake/ rear exhaust. An aftermarket cooler like Noctua u12a or others similar in cooling performance is recommended.

3700x isn't a bad processor as said, and i highly doubt that was the cause of your stutters. Thermal issues can cause stutters and so can the state of the operating system and programs installed.

So check heatsink is being mounted properly. All ram is accounted for and running at maximum speed, as in XMP if applicable. Check task manager for processes running abnormally high, sort highest to lowest. If you find something then you can search about that process by right clicking on it. Also check startup items in task manager and trial and error disable everything and enable one by one.

Run sfc / scannow in msdos prompt (cmd) to check and fix any corrupted system files. Type cmd in task bar and right click cmd application and run as administrator then type sfc / scannow.

Can try a reset and keep your files too, or completely reinstall Windows. Easy enough to do, there's simple tutorials for both Win10/11, whichever you're running, stickied in each sub forum category.

I still have the same cooler that came with the PC. The guy did say I may have to get a better one for an upgraded PC but he also asked how many fans were hooked to it and I told him 2. He said it should be fine but watch it when I run it.

I’ll try to do some of the things you are saying for my 3700x.

 

[boju]

5800x3D is certainly a better cpu though, it's just the matter of finding out why the system is performing badly.

A better cooler and reinstall Windows.

 

[beyondlogic]

I still have the same cooler that came with the PC. The guy did say I may have to get a better one for an upgraded PC but he also asked how many fans were hooked to it and I told him 2. He said it should be fine but watch it when I run it.

I’ll try to do some of the things you are saying for my 3700x.

hello what is your computer case ?

cpu wise the 3700x isnt trash sounds like you met someone talking out there rear end.

while the 5800x3d is better its not something i would have pointed to to get stable gameplay

what resolution are you trying to play your games also ?

 

[DANMAN91]

Can you say what games and if possible post a video of it stuttering on imgur.com and post link here.

Might help us get to a solution faster and the correct one to give you a helping hand.

I’ve never recorded a video on here but I am trying to figure it out and get an example on here.

 

[DANMAN91]

hello what is your computer case ?

cpu wise the 3700x isnt trash sounds like you met someone talking out there rear end.

while the 5800x3d is better its not something i would have pointed to to get stable gameplay

what resolution are you trying to play your games also ?

Every setting is set on low, very low, or off. My render resolution is set at 100. This is in Call of Duty by the way.

 

[beyondlogic]

Every setting is set on low, very low, or off. My render resolution is set at 100. This is in Call of Duty by the way.

yes what what is your computer case ? name if your unsure a photo ? threw imgur

 

[punkncat]

Based on first post alone, I would not use that location for your PC needs. I hope you were able to return that CPU.