[SOLVED] Several differrent BSOD errors

Solution
Try updating BIOS, you are about 8 versions behind. Page 3-26 of manual shows how to update BIOS - https://dlcdnets.asus.com/pub/ASUS/...15014_TUF_Z390-PLUS_GAMING_WiFi_UM_v2_web.pdf

Update Intel Management Engine Interface after you update Bios. It is under chipset drivers here - https://www.asus.com/au/Motherboards/TUF-Z390-PLUS-GAMING/HelpDesk_Download/

Your ram is running at a strange speed
8192MB2747MHzG-SkillF4-3200C16-8GVKB
its just motherboard running 3200 at wrong speed. One fix is reset bios and set ram to 3200, updating BIOS may also fix this since it will reset the bios anyway.

the unknown module on 2nd error also makes me...

Colif

Win 11 Master
Moderator
What are the rest of the specs of the PC?
Are you overclocked? If so, remove it until we figure out cause

WHEA = Windows Hardware Error Architecture
Machine Check Exception is a form of WHEA error.
Clock Watchdog Timeout is also a hardware error... you hit the trifecta

Do you have latest BIOS as it can help with WHEA errors - https://www.asus.com/au/Motherboards/TUF-Z390-PLUS-GAMING/HelpDesk_BIOS/

Can be caused by heat and if its during gaming, its a possibility - have you cleaned out dust inside PC?
Any overclocking software can also be cause so remove MSI Afterburner, Asus GPU Tweak 2 or AI Suite from PC.

I can't read dumps but will send link to a friend who will convert them for me.
 
Jun 6, 2020
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What are the rest of the specs of the PC?
Are you overclocked? If so, remove it until we figure out cause

WHEA = Windows Hardware Error Architecture
Machine Check Exception is a form of WHEA error.
Clock Watchdog Timeout is also a hardware error... you hit the trifecta

Do you have latest BIOS as it can help with WHEA errors - https://www.asus.com/au/Motherboards/TUF-Z390-PLUS-GAMING/HelpDesk_BIOS/

Can be caused by heat and if its during gaming, its a possibility - have you cleaned out dust inside PC?
Any overclocking software can also be cause so remove MSI Afterburner, Asus GPU Tweak 2 or AI Suite from PC.

I can't read dumps but will send link to a friend who will convert them for me.
Everything is stock and I don’t have any overclocking software. And I have dusted recently. What other specs would be useful?
 

gardenman

Splendid
Moderator
Hi, I ran the dump files through the debugger and got the following information: https://roiliestfat.htmlpasta.com/
File information:060620-40765-01.dmp (Jun 6 2020 - 16:12:25)
Bugcheck:WHEA_UNCORRECTABLE_ERROR (124)
Probably caused by:GenuineIntel (Process: Mordhau-Win64-Shipping.exe)
Uptime:0 Day(s), 2 Hour(s), 53 Min(s), and 51 Sec(s)

File information:060220-85375-01.dmp (Jun 2 2020 - 02:25:12)
Bugcheck:CLOCK_WATCHDOG_TIMEOUT (101)
Driver warnings:*** WARNING: Unable to verify timestamp for Unknown_Module_00000000`00000000
Probably caused by:Unknown_Image (Process: https://www.google.com/search?q=)
Uptime:2 Day(s), 23 Hour(s), 51 Min(s), and 24 Sec(s)

File information:060220-10468-01.dmp (Jun 2 2020 - 03:18:52)
Bugcheck:MACHINE_CHECK_EXCEPTION (9C)
Probably caused by:ntkrnlmp.exe (Process: Speccy64.exe)
Uptime:0 Day(s), 0 Hour(s), 01 Min(s), and 03 Sec(s)
Possible Motherboard page: https://www.asus.com/us/Motherboards/TUF-Z390-PLUS-GAMING-WI-FI/
There is a BIOS update available for your system. You are using version 2203 and the latest is 2804. Wait for additional information before deciding to update or not. Important: Verify that I have linked to the correct motherboard. Updating your BIOS can be risky. Never try it when you might lose power (lightning storms, recent power outages, etc).

This information can be used by others to help you. Someone else will post with more information. Please wait for additional answers. Good luck.
 

Colif

Win 11 Master
Moderator
Try updating BIOS, you are about 8 versions behind. Page 3-26 of manual shows how to update BIOS - https://dlcdnets.asus.com/pub/ASUS/...15014_TUF_Z390-PLUS_GAMING_WiFi_UM_v2_web.pdf

Update Intel Management Engine Interface after you update Bios. It is under chipset drivers here - https://www.asus.com/au/Motherboards/TUF-Z390-PLUS-GAMING/HelpDesk_Download/

Your ram is running at a strange speed
8192MB2747MHzG-SkillF4-3200C16-8GVKB
its just motherboard running 3200 at wrong speed. One fix is reset bios and set ram to 3200, updating BIOS may also fix this since it will reset the bios anyway.

the unknown module on 2nd error also makes me think it needs a BIOS update.
 
Solution