Shut Down Problem

[dadalka]

Since I updated Tuesday's upgrade I noticed when I shut down the computer screen goes black but the system does not shut down all the lights stay on. I have to shut down by the power button.

 

[Lutfij]

Try and perform a system restore to a time prior to the update. See if that brings back your system's shut down functionality. In your current state, perhaps see if any device is being flagged with a yellow exclamation mark in Device Manager.

 

[Colif]

Since I updated Tuesday's upgrade

what was this?

Tuesdays cumulative updates or a Version update?

 

[ohio_buckeye]

Might be meaning the new 23h2 update that just dropped.

 

[Colif]

Might be meaning the new 23h2 update that just dropped.

that is why i asked which one it was.
the KB number of the update would help answer that.

i don't think system restore would work in that case, it wipes them all.

 

[ubuysa]

This could simply be a process that fails to shutdown properly, thus holding the Windows shutdown up. Next time when you're ready to shutdown open an elevated command prompt and enter the following command...

shutdown /s /f /t 0

The switches there tell the shutdown command to shutdown (/s) to force all running processes to close (/f) and to shutdown now (/t 0).

Does it shutdown fully then?

 

[Ralston18]

And I will add the suggestion to look in "Update History" for any failed or problem updates.

 

[COLGeek]

Reinstalling motherboard chipset drivers can help with this, in some cases.

 

[dadalka]

Turned out to be a bad Blu-Ray player (Solved)