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"Tim Smith" <reply_in_group@mouse-potato.com> wrote in message
news:uiFZd.9461$oO4.3494@newsread3.news.pas.earthlink.net...
> It's especially amusing considering that it was EQ2, not WoW, that has had
> the longest outright failure: they were 100% down for an entire weekend.
More than a weekend, the servers were actually down for 72 hours while the
databases were restored and rolled back to a prior save point. Heads rolled
within SOE over that one, that was an inexcusable screwup. I think the
reason that WoW has the bigger image problem here is because this kind of
thing is pretty rare in EQ2 (it's never happened since), but WoW's problems
have been consistent from the beginning and continue today, months after
launch. Most people I think will forgive anomalous outages that occur rarely
(and to SOE's credit, they rewarded players with almost a week of double
experience afterwards, which made everyone forget about the bitching and
moaning the weekend before). But people get tired of ongoing problems and
constant queues and I think that's the reason Blizzard has the PR issue.
--
Bob Perez
"Men do not quit playing because they grow old; they grow old because they
quit playing."
- Oliver Wendell Holmes
"Tim Smith" <reply_in_group@mouse-potato.com> wrote in message
news:uiFZd.9461$oO4.3494@newsread3.news.pas.earthlink.net...
> It's especially amusing considering that it was EQ2, not WoW, that has had
> the longest outright failure: they were 100% down for an entire weekend.
More than a weekend, the servers were actually down for 72 hours while the
databases were restored and rolled back to a prior save point. Heads rolled
within SOE over that one, that was an inexcusable screwup. I think the
reason that WoW has the bigger image problem here is because this kind of
thing is pretty rare in EQ2 (it's never happened since), but WoW's problems
have been consistent from the beginning and continue today, months after
launch. Most people I think will forgive anomalous outages that occur rarely
(and to SOE's credit, they rewarded players with almost a week of double
experience afterwards, which made everyone forget about the bitching and
moaning the weekend before). But people get tired of ongoing problems and
constant queues and I think that's the reason Blizzard has the PR issue.
--
Bob Perez
"Men do not quit playing because they grow old; they grow old because they
quit playing."
- Oliver Wendell Holmes