Question SOLVED: Extremely weird XFX RX 580 8GB behavior (PC reboots under load)

bokisa12

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Apr 2, 2014
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A few days ago I bought a used XFX RX 580 8GB GTS XXX card along with a new 500W Silverstone PSU. I'm running the latest 19.5.2 driver on the latest Win10 build.

Here are my current Wattman settings

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Starting up Rocket League at ultra settings and moving the camera on the main menu screen causes the PC to reboot after around 5 seconds (screen goes black, PC posts, reboots back into Windows).

This does not occur if I limit the FPS to 60 or if I enable vsync (which effectively limits it to 60).

The GPU power usage at uncapped FPS is ~120-145W (before the PC reboots), and ~50W at capped 60FPS (at which point I can play the game at Ultra for prolonged periods of time).

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I believe that the PSU is not the problem, because I can comfortably play, e.g. Apex Legends at high settings for prolonged periods of time (capped @~60fps), where the GPU draws ~130-145W at all times w/o problems.

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It also causes the PC to reboot at random times after prolonged sessions in not so demanding games, e.g. I've had it reboot in Bioshock Remastered and Divinity Origin Sin after around 1h of playtime (Bioshock makes the card consume ~120-130W at all times, while D:OS makes it consume ~70W at all times).

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This behavior is very inconsistent and thus I cannot determine whether this is a faulty card or a faulty PSU, or perhaps a driver issue. Why does Rocket League reboot the PC within 5 seconds while I can play Apex Legends for a much longer time at (roughly) the same power draw?

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Temperature is not an issue as the card is always sitting at <80C and the fans are spinning properly. Same situation with the CPU (which is an i5 6600 @ 3.9Ghz).

After or before the reboot there are no graphical glitches, no artifacts, no BSOD, just a clear POST and a reboot. This makes me believe that it is in fact the PSU, but the above described behavior denies that.

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Stuff I've tried:

  • Using DDU to clear all graphics drivers
  • Increasing the power limit to +50% in Wattman
  • Reinstalling the drivers
  • Checking all the power cables inside and outside of the PC
Any clues?
 
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Only way to rule out a PSU or card issue here is to swap them out for known good parts or test them in another system. Used card, I would point the issue at the card.

Did you already check for updated BIOS, make sure things are not overheating, nothing is overclocked?
 

bokisa12

Honorable
Apr 2, 2014
43
0
10,540
Only way to rule out a PSU or card issue here is to swap them out for known good parts or test them in another system. Used card, I would point the issue at the card.

Did you already check for updated BIOS, make sure things are not overheating, nothing is overclocked?

Thanks for the reply, the PSU was the problem. I've replaced it with a new one (a 460W one at that) and haven't encountered any issues since.