[SOLVED] SOLVED - I messed up - RAM too fast for motherboard, any way to make it work ?

[wizbit]

Hi everyone

So, it appears I've made a big screw up...I've been building a new system as I can get the parts together and have:

ASRock Taichi X570
Amd 5950X
Corsair 128GB RAM, specifically 3600Mhz, model number CMW128GX4M4D3600C18

The machine boots fine, but it reports only 32GB RAM, with 8GB per channel.

After a bit of head scratching and updating to the latest BIOS I've realised that I don't think the board supports the RAM, it seems like I should have been using C15/C16 at a lower Mhz instead. Oops.

I wonder what my options are now? Is it possible to undervolt the RAM to slow it down so it works in the board? (I have no idea, I've never changed from stock speeds before as I need stability for working on the machine).

Unfortunately I can't send the RAM back as I've had it for two months...being able to buy the CPU took a lot longer than I initially expected!

I'm wondering if I may have to change the board for something that supports the RAM, but I'm struggling to find one. I bought the Taichi specifically because it has 3 x M.2 drive slots and 8 SATA slots...I'll use all of those so 2 x M.2 & 6 x SATA of most boards really isn't ideal for me.

Thanks for any advice, I'm a bit stuck and really need this machine built asap while I have a few days off.

 

[wizbit]

Yeah I did wonder that....I'm on to them now on live chat, see what they say...

 

[wizbit]

Still on live chat.

I've sent them pictures of the RAM and box, waiting to see what the resolution is going to be. Whether they'll swap out to new ones, or offer a refund....or be difficult...I don't know.

Should I be refunded, what would you guys recommend as replacement 128GB? I'm not going to play with overclocking, I just want stable, fast (within reason with prices) RAM that won't let me down when I'm in the middle of editing a 4K video and the whole system crashes with a BSOD.

 

[wizbit]

Well, I have good news. After a lot of back and forth and sending them pictures, they are going to refund me and are sending a courier to pick up the dodgy RAM, so that's a good result!

So now, I need new RAM...and the options are rather limited for 4x32GB sticks.


Thanks very much for all the help everyone.

 

[TommyTwoTone66]

Thanks very much for the update.



If you're not bothered about RGB lighting and want something cheaper then this module is guaranteed to be compatible with your motherboard.

a "webgainz" affiliate link? really?

 

[Secret-Squirrel]

a "webgainz" affiliate link? really?

I didn't post an affiliate link. Where in that URL is the affiliate info? That URL only contains the website name, product name and product number.

I went to the Crucial UK site, searched for the OP's motherboard, found a 32GB module, clicked the "Where to buy link", then chose "Ebuyer" from the list. The generated link was very long, so before posting , I shortened it to point to the product and nothing more.

Please remove those unwarranted down-votes Tommy & Bignasty.

 

[bignastyid]

I didn't post an affiliate link. Where in that URL is the affiliate info? That URL only contains the website name, product name and product number.

I went to the Crucial UK site, searched for the OP's motherboard, found a 32GB module, clicked the "Where to buy link", then chose "Ebuyer" from the list. The generated link was very long, so before posting , I shortened it to point to the product and nothing more.

Please remove those unwarranted down-votes Tommy & Bignasty.

The downvote was for recommending a single slow 32Gb stick of ram when the op wants 128Gb gb(should be bought in a kit not individually) and has a Ryzen cpu.

 

[Secret-Squirrel]

................should be bought in a kit not individually.....................

Thanks for your reply and comments but I've always assumed that four identical 32GB modules bought at the same time from the same place was the same as a "kit".

 

[bignastyid]

Thanks for your reply but I've always assumed that four identical 32GB modules bought at the same time from the same place was the same as a "kit".

No it is not. Kits have been matched and tested together by the manufacture.

 

[wizbit]

Hi everyone

I just realised after posting the 'solved' I didn't follow up and there has been more activity in the thread.

Thanks for the suggestion Secret-Squirrel, as others have mentioned, I was looking for something that was matched which is why I went for the RGB setup, not for the lighting, but because it was the cheaper of only two sets of matched 4's 32GB sticks I could find...guess there isn't much demand. I do appreciate the time you put into looking!

In the end I went with two Corsair Vengeance LPX Black 64GB 3200MHz DDR4 Dual Channel Memory Kit. I've used that type memory before in multiple builds and it's always been great. Though it wasn't on the -definitely- supported list, I read of some builds where people had used it with that board without issue, the part picker sites weren't showing any incompatibility either, so I took a punt. The bank holiday weekend was coming up and I really wanted to get things built while I had a bit more time.

I'm pleased to say it's all working! It's running at 2133MHz (can't remember offhand if that's the max for 128GB or if its running a bit slow), but it does the RAM count correctly every time. I've tried testing the machine in a variety of ways and....wow...it's an absolute monster of a build.

So, hopefully it'll give me many years of happy running! Speaking of running, the dodgy RAM is currently with the courier on the way back to Amazon. I've been told I'll get a refund a few days after they receive it, so looking forward to that.

And yeah, someone has done a swap out somewhere along the line. I doubt it was an Amazon warehouse worker, they are monitored constantly and run off their feet. I imagine it was a RMA scam. The swines.

Thanks again everyone for your support, it was absolutely invaluable!

 

[--SID--]

It's running at 2133MHz

Low ramspeed is killing the performance of the system. Don't except anything slower than 3200 MT/s with a Ryzen 5950X.

 

[TommyTwoTone66]

Low ramspeed is killing the performance of the system. Don't except anything slower than 3200 MT/s with a Ryzen 5950X.

Lol but at least he’s got 128GB of it, imagine all the Chrome tabs he can have open now!

 

[Secret-Squirrel]

.............................they are going to refund me and are sending a courier to pick up the dodgy RAM......................

Thanks very much for the update.

.........So now, I need new RAM.........

If you're not bothered about RGB lighting and want something cheaper then this module is guaranteed to be compatible with your motherboard.