Hello everyone,
I got a peculiar problem when I'm using my computer casually where it suddenly become so lag then it automatically reboot. I checked Event viewer and got this status:
A fatal hardware error has occurred.
Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Cache Hierarchy Error
Processor APIC ID: 1
The details view of this entry contains further information.
Several troubleshoots that I have tried including:
Can someone help me with this issue? Does the problem lies on the CPU? (which means I need to RMA it) or Does the PSU is the problem source?
I'd really appreciate your kind help and fast response.
If it is possible, I highly prefer not to RMA as during pandemics the logistic might not be the best which means slow delivery.
I got a peculiar problem when I'm using my computer casually where it suddenly become so lag then it automatically reboot. I checked Event viewer and got this status:
A fatal hardware error has occurred.
Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Cache Hierarchy Error
Processor APIC ID: 1
The details view of this entry contains further information.
Several troubleshoots that I have tried including:
- Memcheck from windows; All cleared on memory. No issues found, yet problem still pertained.
- Unplug WiFi card & DDU re-install graphics driver. Issues still exists.
- Format and re-install windows. Issue still exists.
- set BIOS configuration to default including not choosing d.o.c.p RAM profiles.
- CPU: AMD Ryzen 5 3500x
- Mobo: Asus PRIME A320M-K
- Memory: V-Gen Tsunami DDR4 3200Mhz Dual-Channel 16GB
- VGA: RX 580 8GB - Red Devil
- Storage_1: Adata SX6000 Lite 256 GB M.2 NVME
- Storage_2: WDC Blue SSD 500 GB
- PSU: Infinity 500 W (80+ Bronze)
Can someone help me with this issue? Does the problem lies on the CPU? (which means I need to RMA it) or Does the PSU is the problem source?
I'd really appreciate your kind help and fast response.
If it is possible, I highly prefer not to RMA as during pandemics the logistic might not be the best which means slow delivery.