Question Somethings wrong with my BRAND NEW gaming rig.

Rafiii

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Dec 11, 2019
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So my new pc just arrived a couple days ago, I downloaded every driver I needed, but it keeps crashing in every game, the screen freezes, goes black and says no signal. The other one is when the audio bugs out, loops in a weird tone, then I have to turn it off, and restart it. Please help me, its a BRAND NEW pc.

Specs: Cooler Master MWE 550 W 80+ bronze psu
asus prime b450m-a mobo
ryzen 5 2600 3,4 GHz 6-core processor
patriot 16 GB viper 4 DDR4 3000 MHz ram
msi radeon rx 590 8 gb armor gpu
kingston a400 240 gb ssd
toshiba p300 1 tb hdd
 

Mezoxin

Reputable
Nov 3, 2019
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His issue has nothing to do with his PSU according to you? So what is his issue then? This mystery illness he is having, remains to be seen I guess. According to this website, its basically Seasonic or nothing, m'kay. And this alleged fact is neglected to be mentioned almost every time it is claimed that ones PSU is 'low quality'. This is the particular PSU I have by the way.

Link

I appreciate your Passsion and wish you a very successfull Career , as anyone new to the field you have some misconceptions , and some of Those you have spoken to have Academic degrees in engineering and extensive experience in the PC industry and do know what they are talking about , but dont take Their word for it , I want you to read from Leading Industry Proffesionals
I will link you some topics written by leading Industry Proffesionals in the PC PSU industry with a strong Academical Background

check these thread by Jonny Guru He is Currently the director of Power Supplies Research and Development at Corsair

http://www.jonnyguru.com/forums/showthread.php?1036-The-quot-power-supply-FAQ-quot
http://www.jonnyguru.com/forums/showthread.php?3264-PSU-101-PC-Power-Supply-Basics

Also there topics By Aris Mpitziopoulos Who is anelectrical engineer with degrees in Computer Science, Telecommunications, and a Ph.D in the field of wireless communications. He has worked on the development and testing of countless power supply units in both industrial and media related positions. He is also the lead PSU reviewer for both Tom’s Hardware and TechPowerUp.

https://www.tomshardware.com/reviews/psu-buying-guide,2916.html
 
Whenever an application keeps freezing and crashing, usually the first culprit is the power supply, and that's exactly what I am finding to be the problem just from looking at its wattage. Whatever company built your PC for you should have asked you what kind of applications are you intending to run it on. If you are just using it to run less demanding applications like Microsoft Office, then a 550W PSU would be just fine. But if you are running any type of application that involves rendering scenes, be it video editors like Adobe After Effects, 3DS Max, or a video game, then you need to double the wattage of whatever your GPU says is the recommended amount to power your entire PC. This is a common sense approach as it ensures you have enough room to run any application, and its also a future proofing method in case you want to upgrade to an even higher end GPU. According to the A+ course I took, your true recommended wattage is more like 1100 watts, meaning you shouldn't settle for anything less than 1,000 watts with your particular GPU. The gold rating isn't going to do anything for you if the wattage isn't there.

2cb06d1327421652.jpg

So let me get this straight. You just recommended that someone with a RX 590 buys a 1000+ Watt PSU? Please stop recommending PSU to people. There is no such thing as getting double the Watts that your GPU recommends. I cannot believe you said that. Every experienced PC Builder in this forum would tell you that document is pure garbage. If your GPU recommends a 500W. You get a good quality 550-600 PSU. You won't ever need a 1000W if you're not using 2 GPU in SLI.

I don't know what was that A+ course you took but you probably didn't understand something if you really believe what you just said.
 
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King_V

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CoolerMaster's PSUs are pretty lousy, so that would be the first thing I suspect.

But, ignore the recommendation for an 1100+ watt PSU - that is outright insanity, and absolutely HORRIBLE advice.

You need a high quality PSU - not based on the advertised wattage, not based on bronze/gold/etc 80+ efficiency certification, because lousy PSUs can have that, but based on known quality build and components.

With a good PSU, 550W would be sufficient, and 650W would give you extra headroom. - even with occasional power draw spikes from the graphics card, I don't think your system would EVER exceed 500W draw, and that would only be very brief spikes - I think running everything flat out at 100% utilization would probably draw no more than 450W... and generally, you don't want your draw to be more than approximately 80% of total capacity... so, by that math, you'd need a 562.5 Watt (quality) PSU. 550W is fine, but generally 650W PSUs don't go for much more, and, give you some headroom for upgrades. Sometimes the same brand/model of PSU is the same price, or even slightly cheaper, than their 550W counterpart.

See the first link in my sig for recommended vs avoid-at-all-costs PSUs. I can't say I approve of the builder's PSU choice.
 
I was thinking the same thing. Everywhere I watched tech youtubers, not randoms, they always said its more than enough to get a 500-600 W psu for a system like this. But then what's the problem? I ran cinebench, it didn't crash.

That cooler master power supply is not really good. That's a tier C PSU in the PSU tier list.
Tier C - Recommended for entry level desktops, low profile HTPCs, Office desktops, preferably GPUs with no external PCI-e power connection.

Your problem could be your PSU. It could be the RAM. It could be overheating problems on the CPU or GPU. Please try memtest86+ to rule out the RAM as the problem. Give us your temperatures at idle and load.

I would def change that power supply for a good quality one. Can you call the company that built your PC? Do you have any warranty with them? Don't start changing stuff in the PC if you can get it repaired / changed from them.
 
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King_V

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Yes, going by what I can do the math for in terms of component power draw, and the experience of numerous people on these forums, some of whom are experts in dealing with PSUs.

As opposed to, what? The CompTIA A+ Certification course? The "doubling" recommendation is a joke, and even THAT paragraph that you highlighted talks about allowing for adding components to the system. When the hell was that guideline even written? A decade ago? It doesn't even make mention of the amount of power rated vs the amount of power available on the 12V rail. Is it expecting, say, a second, high-powered video card to be added in the future?

CompTIA is, at best, baseline stuff - If what you posted is any indication, I wouldn't put much stock in it.


But even if we go with that joke of a guideline, let's look at this:
Rynen 2600 - 65W
RX 590 - 225W
MB, RAM, disks, etc - under 100W

So, 400 watts - which, by that guideline you're relying on, means get an 800W power supply.
 

King_V

Illustrious
Ambassador
Its funny how you had to fudge the numbers for an RX 590 for it to make sense. Meanwhile, I keep it simple by basing it off what the manufacturer reccomends, which is 550 watts, not 225w, to power the entire PC and doubling it based on the simple rule of common sense. Doing what you people suggest is the very definition of insanity, since you are always expecting a different result. What is reccomended on the box is really the minimum you need to run simple applications, not the true reccomended wattage to run a video game that is anything but simple.

You're the one who's doing the fudging, here.

The manufacturer recommends a 550W PSU with that card because they have no idea if the user is running an Athlon 200GE, or an overclocked Intel 9900KS. They don't know how many drives, expansion cards, etc., the user may have, etc. Therefore, they play it safe, shooting a bit high to account for most of the possible situations for any given user. By your own logic, the manufacturer's estimate is wrong.

The 225W number is the TDP of an RX 590.


Stop fighting for the "right" to give terrible advice, based on a single, very basic certification that, frankly, is of questionable use, judging by that minimalist paragraph you're using as a reference.
 

Rogue Leader

It's a trap!
Moderator
He doesn't need anything more than 650w for his setup, or for the applications he is running? I never said anything about his setup. I'm basing it entirely on how he intends to use it. But whatever, you all say that's "enough" just because that's what the manufacturer vaguely states, then fine. We'll see if he still comes right back with the same complaint like I've seen time and again on this site and others.

Lets be very clear here. Your posts have been getting downvotes and tremendous backlash because the idea of needing 1000w to power a system with an RX 590 is categorically wrong. Whatever training may have stated this is completely and totally wrong. We have multiple experts in the field, professionals whom are paid to review PSUs, build systems, etc right here on this site whom would agree with that assessment. Share this idea on any other site, Jonnyguru, Linustechtips, etc and you will receive similar backlash.

If you need a real life example check out the gaming system in my signature, it has both a CPU and GPU that is tremendously more powerful and draws more power, and yet it runs all day long on a 750w PSU. Doubling the expected power draw for the possibility of future upgrades is a ridiculous waste of money. GPUs have not been drawing more power by generation, its been the same or less, hard drives barely pull down 30w and people are using them less and less each day, SSD's draw negligible numbers, and the last regular consumer CPU with a TDP of over 140 came out over 6 years ago and is long dead.
 

bignastyid

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Moderator
And yet, there is this recurring problem of people I see returning with the same complaints of their PC's going off the rails despite all this alleged expert advice. Yeah, 750 watts should be enough practically, and it works out for some, but clearly not so much for a lot of others, showing how inconsistent PC performance really is. I went through the song and dance of the "its enough" spiel the last three years. Literally every single game in my collection crashed multiple times because of it, despite everything I tried including replacing the thermal paste on both my CPU and GPU. That seemed to work for a while, and then the games eventually started crashing AGAIN.

I ask the removed by mod that work at these service departments if the power supply was the issue, and they swore on the blood of their parents that it was perfectly fine. My patience finally ran thin about a month or so ago, and I decided to build the PC I wanted. It was going to be the last time I was ever listening to that "its enough" spiel. And buying a whole PC build off some website is another thing I strongly advise against. PC's are notoriously mickey mouse in functionality and that is why its last thing on the planet I'd buy off the internet. If it was a console it'd be different because you know exactly what you are paying for and from WHO you are getting it from. And really, I could care less about the down votes. I didn't come here for brownie points.

While it is true there are several threads here about systems shutting down from psu issues that advertised wattage should be enough. It's usually a quality issue not a size issue. Alot of times a good quality 550w psu will run a system without issue while a garbage quality 800w unit constantly causes shut downs and instability.
 

Rogue Leader

It's a trap!
Moderator
So this is all about the brand name, guess I shouldn't be surprised. So this guy in the link below has a Corsair Power supply, not sure what label it is. Why is his games crashing? Better yet, never mind that guy, what about my power supply? I have a G.Skill brand PSU. Whats your take on them?

Link

Not even in the slightest.

That link you posted, his issue has nothing to do with his PSU.

Brand name doesn't mean much of anything in this business unless its Seasonic, and even they have released a couple duds here and there. Corsair offers some fine PSUs, they have also sold some bad ones. They don't manufacture them, they are branded models made on contract from companies like CWT and Seasonic. G.Skill also badges 3rd party PSUs from CWT. I have not found any official reviews of them, but being CWT they could vary from good to junk, they make what they are told.

In fact most PSU brands are in fact made by other companies (example EVGA, Corsair, Antec, Cooler Master, etc all do not manufacture any PSUs) under contract, and the quality can vary greatly. Hence proper PSU reviews are important to use. All of which will tell you how well a PSU will hold up to whatever loads you throw at it.
 
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Diddly

Distinguished
Is it only in games that it crashes, what about cinebench/3dmark? Have you tried memtest86+ ? If you can try and narrow it down to RAM or GPU that would be a start. Did you build it yourself or was it built by a company? If it was through a company you should get in touch with their tech support - possibly RMA it.
 

Rafiii

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Dec 11, 2019
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Whenever an application keeps freezing and crashing, usually the first culprit is the power supply, and that's exactly what I am finding to be the problem just from looking at its wattage. Whatever company built your PC for you should have asked you what kind of applications are you intending to run it on. If you are just using it to run less demanding applications like Microsoft Office, then a 550W PSU would be just fine. But if you are running any type of application that involves rendering scenes, be it video editors like Adobe After Effects, 3DS Max, or a video game, then you need to double the wattage of whatever your GPU says is the recommended amount to power your entire PC. This is a common sense approach as it ensures you have enough room to run any application, and its also a future proofing method in case you want to upgrade to an even higher end GPU. According to the A+ course I took, your true recommended wattage is more like 1100 watts, meaning you shouldn't settle for anything less than 1,000 watts with your particular GPU. The gold rating isn't going to do anything for you if the wattage isn't there.

2cb06d1327421652.jpg
So what am I supposed to do now?
 

Rafiii

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Dec 11, 2019
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So let me get this straight. You just recommended that someone with a RX 590 buys a 1000+ Watt PSU? Please stop recommending PSU to people. There is no such thing as getting double the Watts that your GPU recommends. I cannot believe you said that. Every experienced PC Builder in this forum would tell you that document is pure garbage. If your GPU recommends a 500W. You get a good quality 550-600 PSU. You won't ever need a 1000W if you're not using 2 GPU in SLI.

I don't know what was that A+ course you took but you probably didn't understand something if you really believe what you just said.
I was thinking the same thing. Everywhere I watched tech youtubers, not randoms, they always said its more than enough to get a 500-600 W psu for a system like this. But then what's the problem? I ran cinebench, it didn't crash.
 

g-unit1111

Titan
Moderator
I was thinking the same thing. Everywhere I watched tech youtubers, not randoms, they always said its more than enough to get a 500-600 W psu for a system like this. But then what's the problem? I ran cinebench, it didn't crash.

Cinebench is just a synthetic benchmark application that tests how the CPU renders video applications, it's not a hard stress on the CPU itself. So of course they would recommend the 500W - 600W PSU without thinking about it, because that is the bare minimum needed to run a GPU like an RX-590.

But when you run games or other real world applications like rendering / editing apps, then that will put some real world stress on the CPU which will cause it to crash. And that's why your PSU is struggling to keep up with the system itslef. When you buy a PSU like that, always focus on quality, not necessarily the quantity. That PSU is likely causing the problems your system is having. A GPU like an RX 590 needs a steady, constant stream of power delivered to it in order to function properly. Inadequate power can and most likely will cause inadvertent shut downs.
 
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Cinebench is just a synthetic benchmark application that tests how the CPU renders video applications, it's not a hard stress on the CPU itself. So of course they would recommend the 500W - 600W PSU without thinking about it, because that is the bare minimum needed to run a GPU like an RX-590.

But when you run games or other real world applications like rendering / editing apps, then that will put some real world stress on the CPU which will cause it to crash. And that's why your PSU is struggling to keep up with the system itslef. When you buy a PSU like that, always focus on quality, not necessarily the quantity. That PSU is likely causing the problems your system is having. A GPU like an RX 590 needs a steady, constant stream of power delivered to it in order to function properly. Inadequate power can and most likely will cause inadvertent shut downs.

Considering that PSU is not really good it's probably that.
 
Dec 9, 2019
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First, install new drivers for gpu, update bios and get new chipset drivers ( all toutorials on youtube )
Next stop all overclocks if you are doing any.
Lastly if neither of those work try finding a program that it always crashes on.. Try runing something demanding and as you are doing that look into task manager if either cpu or ram are using all resources also check the pemps of both cpu and gpu while that is happening. You can narrow down the problem to a specific component.
 
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Rafiii

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First, install new drivers for gpu, update bios and get new chipset drivers ( all toutorials on youtube )
Next stop all overclocks if you are doing any.
Lastly if neither of those work try finding a program that it always crashes on.. Try runing something demanding and as you are doing that look into task manager if either cpu or ram are using all resources also check the pemps of both cpu and gpu while that is happening. You can narrow down the problem to a specific component.
All of the drivers are new, and fresh. Im not overclocking anything.