My motherboard is an MSI B450 Gaming Plus. I've been using this build for at least a year without issue. It has 2 x USB 2.0, 2 x USB 3.1 gen1, and 2 x USB 3.1 gen2 ports on the rear panel.
Yesterday I bought a new webcam (Logitech Streamcam), and plugged it into one of the USB 3.1 gen2 ports. It was detected, and then disappeared. Since then, nothing is detected on either of the USB 3.1 gen2 ports. If I plug the camera into any other port though, it works.
I have installed the latest chipset drivers and updated to the latest BIOS, and I am stumped as to what could be causing this. It's worth mentioning there is some power in these ports, because when I plug in my Xbox One controller to charge, the LED on the charging cable turns yellow (meaning there's power but it's not charging, afaik).
Any help would be appreciated
Yesterday I bought a new webcam (Logitech Streamcam), and plugged it into one of the USB 3.1 gen2 ports. It was detected, and then disappeared. Since then, nothing is detected on either of the USB 3.1 gen2 ports. If I plug the camera into any other port though, it works.
I have installed the latest chipset drivers and updated to the latest BIOS, and I am stumped as to what could be causing this. It's worth mentioning there is some power in these ports, because when I plug in my Xbox One controller to charge, the LED on the charging cable turns yellow (meaning there's power but it's not charging, afaik).
Any help would be appreciated