Archived from groups: alt.cellular,alt.cellular.cingular,alt.cellular.sprintpcs,alt.cellular.verizon (
More info?)
The real jest: The maps are a disappointment, but not worthless. And
Verizon already complies! The dr.
a) Verizon already gives consumers at least two weeks to terminate (15 days,
call it worry free)
b) And the maps are a disappointment, and real coverage maps will be
welcomed by all
And concerning the fine print.... the settlement has fine print, the maps
have fine print, the contracts have fine print and this is big businesses
and do you think for a minute that they agreed to providing new maps because
of the customers? No, they agreed to the map to put the settlement behind
them.
Business: is in the business of making money. Keep the customers "content"
and continue to make money. They will not (no one in fact) will give the
customers MORE, if it means less money. Remember how Verizon added the $15
activation fee: they did that for the customers? I was told they did it
"because they could, why not, others have one". And the .45 a month they
charge customers for a "verizon fee for porting investment/expenses"
Verizon states that for every line they loose, they gain 10. So where is
the cost of porting? 40 million customers x-times-x .45 cents per month is
$18 Million dollars incremental income per month. The service is good,
coverage is good, but all are interested in being profitable first, and
customer service is high on the list, but not at the expense of #1. (in my
opinion) the dr.
"Røbert M." <rmarkoff@faq.cIty> wrote in message
news:rmarkoff-4ADED7.12163321072004@news3.west.earthlink.net...
>
http://www.team4news.com/Global/story.asp?S=2069335
>
>
> AUSTIN, Texas
>
>
> Under the terms of the agreement, Cingular Wireless, Sprint PCS and
> Verizon Wireless must provide customers with coverage-area maps that are
> as accurate as current technology allows; give consumers at least two
> weeks to terminate service contracts without incurring penalties; and
> change the way they advertise and sell services and coverage.
>
>
>
http://www.oag.state.tx.us/oagNews/release.php?id=533