I was installing a game when my entire computer became unresponsive, task manager would not come up, ctrl+alt+del did nothing at all and everything was frozen, holding the power button down did nothing and I was forced to hit the switch on the PSU
Upon restarting my computer would not boot at all, turns out the ssd I was installing the game on was causing this problem so I unplugged it and everything works just fine on the computer, I plug the ssd back in but it again freezes my computer until I unplug it.
I have it now hooked up to a laptop and it seems the freeze happens for about 10-15 minutes until the computer gives up trying to read the drive and just lists as Storage (D with no capacity, in disk management it shows as raw partition with correct capacity but showing that it's 100% empty.
using diskpart and selecting the volume as read only all of a sudden shows the drive correctly in the drive list, and I now i can access it and copy over data, a few files so far have been corrupted but it seems to be working fine, if I turn read only off it goes back to freezing my computer and not working
I've tried chkdsk but I get unspecified error at stage 2 name linking, I tried to reformat but that also returns an error.
So my question is, is there anyway to salvage this situation? it's still under warranty so I can get it replaced, but due to samsungs warranty terms they do not replace it with a new unit, but instead a verified working refurbished one, so I'm a bit hesitant
Upon restarting my computer would not boot at all, turns out the ssd I was installing the game on was causing this problem so I unplugged it and everything works just fine on the computer, I plug the ssd back in but it again freezes my computer until I unplug it.
I have it now hooked up to a laptop and it seems the freeze happens for about 10-15 minutes until the computer gives up trying to read the drive and just lists as Storage (D with no capacity, in disk management it shows as raw partition with correct capacity but showing that it's 100% empty.
using diskpart and selecting the volume as read only all of a sudden shows the drive correctly in the drive list, and I now i can access it and copy over data, a few files so far have been corrupted but it seems to be working fine, if I turn read only off it goes back to freezing my computer and not working
I've tried chkdsk but I get unspecified error at stage 2 name linking, I tried to reformat but that also returns an error.
So my question is, is there anyway to salvage this situation? it's still under warranty so I can get it replaced, but due to samsungs warranty terms they do not replace it with a new unit, but instead a verified working refurbished one, so I'm a bit hesitant