Question Still crashing while idle or watching videos, even after changing the GPU ?

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Mar 25, 2022
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Hey! I've been having this issue for a couple of months now where my computer just locks up and crashes usually when doing low stress tasks like watching youtube videos or discord streams or anything similar. A few times I've had it crash while gaming but it's pretty rare. The crashing is completely random it can go days without doing it. I'll open up a video and sometimes the whole computer will just lock up and I can't do anything but hold the reset button.

Sometimes it will hang for a minute and just reboot on it's own and all of this started happening when I bought a new RTX 3060 Ti. I honestly thought it was faulty so I RMA'd it after I got some advice from the Microsoft forums. Once I sent it back I started using my old GTX cards. A 1060 and a 970 which I had no issues previously with and didn't have any crashes once I returned the RTX card. I got my refund through and decided to buy a completely different model and brand of 3060 Ti from another retailer and of course as soon as I got it in my system it started randomly crashing again but not as much as it did with the first one.

Now I have had a few new Nvidia drivers since then but all the mini dumps seem to point towards video card drivers. I have ran Memtest a bunch with no errors. Disk checks seem to be fine and I've updated my BIOS and stuff. Tried disabling a bunch of things like link state power management in power plan options and setting it to full performance. I've also tried re installing drivers in safe mode with DDU and wiped my PC with a fresh install of Windows multiple times and no to avail. I saw a thread on reddit that this was an issue with 30 series cards that was apparently addressed a while back with driver updates and it seems like people are still running in to the same problems.

Everyone in this thread basically has the same issue as me and I'm surprised no one has found a fix for it View: https://www.reddit.com/r/buildapc/comments/nsgtpz/computer_freezing_while_watching_youtube/hp9ozqe/?context=3



Links to my one drive with recent mini dump files from a few of the crashes if anyone can make sense of them. I honestly appreciate any time and help anyone can give me. I've been trying to sort this for weeks but I have no idea what to do.

https://1drv.ms/u/s!AhlNoV-5slVBkRFWZdVisi0bVFI5?e=v7Tb2Z
https://1drv.ms/u/s!AhlNoV-5slVBkRLqKJCsQtoy8z3u?e=UhAHhn


My PC specs are:

Motherboard: Asus Prime z370-p ii
Intel Core i7 8700K OC'd at 4.8ghz
16GB Corsair RAM 3000Mhz XMP profile
Samsung Evo 860 500GB SSD
ASUS RTX 3060 Ti Dual fan OC version
 

escape75

Honorable
Apr 15, 2016
2
1
10,515
I am not sure what’s wrong with all new nvidia drivers but i am trying to reach out to them.
It seems to only affect certain cards and possibly motherboard chipsets, but if the issue can
be fixed by the max power setting or rolling back the driver, then it‘s not a hardware fault.

Next i think i’ll just email the driver support email directly, maybe some kid will answer, lol.
 

Colif

Win 11 Master
Moderator
Maybe if you know a driver version that works, just use that. Updating drivers for cards eventually gets to point changes aren't for your card. I should stop updating my 2070 Super as its been a while since they made drivers just for it.