stuck on identifying

[Survive69]

my pc frequently gets stuck on identifying and i on limited acess, in which i cant use the internet, when trying to connect to the internet using wireless, i have a tplink 150mbps internal adapter, if i reset my modem is generally works and once im connected is stays connected, but recently is randomly disconnects and i cant reconnect, i have tried multiple devices to see if it was the modem, but all the devices i tried could connect, if anyone have any suggestions or solutions it would be greatly appreciated

 

[i7Baby]

Ask your ISP if they have been having problems.

Turn your router off. Let it cool down for 20mins. Then turn it on. If it gets too hot and stops a lot then replace it.

Check in Device Manager whether your wifi card is working properly. How far are you from the router? Are you the only one on the network?

 

[Survive69]

wifi card is working properly, doesnt overheat, generally i am the only one on the network, the router is about 4m away on the other side of a wall and get a strong connection, but doesnt connect properly

 

[i7Baby]

wifi card is working properly, doesnt overheat, - I said "router" not wifi card.

 

[Survive69]

ya, the router doesnt overheat

 

[i7Baby]

If you have a problem have you tried turning the router off for 20mins? If so and then turn it on is its then OK?

Have you asked your ISP if they have been having problems?

In Device Manager is your wifi card working properly?

Are you the only one on the network?

 

[Survive69]

i have turned it off for 20-30m, it worked but only for an hour till it dced, i have asked the isp multiple times, they came around and ''fixed'' it but still didnt work properly, i have looked at the device manager and it was working properly, today i reinstalled the software for tplink and it seems to be working for now, but usually itll dc after a few hour, just have to wait and see on that one

 

[i7Baby]

Sounds to me like it would be worth trying a better and newer router.

 

[Survive69]

well its only my pc, 2 tablets, 2 phones and a laptop can connect to it, so I bought a new, better wireless adapter, if it still has issues, ill give my isp a call and get a new router, thanks for you help, ill get back to you and see if any of these answers help

 

[Survive69]

i got a new wireless adapter and it fixed it