Hi All,
I was hoping for some advise..
I have been in IT for the past 6 -7 years and throughout all my experience I have been with a single company, who at times send me to work on mini projects to help another technical leads, ie deploying images mainly and then setting the equipment up on desks. I feel like I have been at the same level through out all my time with this company.
They have labelled me as second line support but comparing this with other companies I do not even do half of the second line support outlined in other job roles so sometimes I get stuck on what to do if I applied else where, would I apply for level 1 again? For example, second line should be able to administer LAN accounts but my current company do not allow me to create accounts, so I am stuck on gaining more experience.
Then I thought I should study for my MCSA, however..I am completely stumped with some of the terms and techniques used to administer server 2016 . I do not even qualify for the pre requisites before taking the exam.
How do I begin studying for the above?
My current cert is MCP Win 7 deployment.
Sorry for the lengthy post.
Thanks again.
I was hoping for some advise..
I have been in IT for the past 6 -7 years and throughout all my experience I have been with a single company, who at times send me to work on mini projects to help another technical leads, ie deploying images mainly and then setting the equipment up on desks. I feel like I have been at the same level through out all my time with this company.
They have labelled me as second line support but comparing this with other companies I do not even do half of the second line support outlined in other job roles so sometimes I get stuck on what to do if I applied else where, would I apply for level 1 again? For example, second line should be able to administer LAN accounts but my current company do not allow me to create accounts, so I am stuck on gaining more experience.
Then I thought I should study for my MCSA, however..I am completely stumped with some of the terms and techniques used to administer server 2016 . I do not even qualify for the pre requisites before taking the exam.
How do I begin studying for the above?
My current cert is MCP Win 7 deployment.
Sorry for the lengthy post.
Thanks again.