Question sudden packet loss

lingarajug

Distinguished
Dec 21, 2013
139
3
18,695
i am connected to wifi from my pc with asus wifi adapter to tplink acrher c5400 router, and have been for over a year and have had no issues with functionality or packet loss and it started last night, i mainly play multiplayer VR titles and my ping jumps from 27 to 999 which is max shown and other players stop moving for few seconds and then they fly suddenly and its very confusing, i used winmtr tool to trace to 8.8.8.8 for example to see the issue and there is lot of packet loss starting from line 3 through 8 with loss ranging from 17 to 30 and the last line shows 8.8.8.8 and it shows 0 packet loss, i contacted cox my ISP but they had no idea what was causing it and they couldnt find any issue from their end and they restarted my modem which motorola sb6141 from their end with no resolution, i tried many IPs given by my game devs and they all have the same issue, first 2 lines are 0 loss and 3rd line packet loss starts and it has an ip address of 100.120.290.32 and the next one .07 for the last 2 digits and i tried to connect to ashburn server and its the same issue, how can i resolve this issue. here are some pictures of the winmtr tool, https://cdn.discordapp.com/attachme...9/580937295138652170/JPEG_20190522_215714.jpg, https://cdn.discordapp.com/attachme...9/580934799406006288/JPEG_20190522_214722.jpg, https://cdn.discordapp.com/attachme...9/580935496948252710/JPEG_20190522_215007.jpg,
 

Lutfij

Titan
Moderator
Make and model of your Wifi Adapter? Are you on the latest firmware for your TP-Link router? On your machine's end, are you working with a laptop or a desktop? If a laptop, include make and model/SKU. If a desktop, include the specs like so:
CPU:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
 

lingarajug

Distinguished
Dec 21, 2013
139
3
18,695
Wifi adaoter is dongle that comes with asus rog vi apex mobo, i have asus rog vi apex x299 mobo, i9 7900z cpu, 32gb 3000mh ram, samsung 970 pro nvme drive 512 gb, zotac 2080ti amp evga 1600w classified, windows 10 pro OS.

I use winmtr tool to ping servers and the 3rd hop seems to have packet loss and its 100.120.290.32 and it is in every ping i do, even if i pinged 8.8.8.8 which is foogle it xomes last with the above one in 3rd apot causing packet loss as seen in pics in 1st post, called isp 4 times and they have no clue and claim they have no tools to test my findings and they have to charge me extra $10 a month for higher level tech support even though i pay 95 for 150 down and 10up and isp is cox, please i direly need help as i have VR tournament over the weekend.