Hello, I am building a server with the Supermicro Barebone 1029GQ-TRT and I am encountering an issue where the system is not POSTing and I cannot get any display output. The server is brand new, and I have followed the troubleshooting steps, but I am still stuck. Here are the full details:
IPMI Manual: https://www.supermicro.com/manuals/other/IPMI_Users_Guide.pdf
I would greatly appreciate any help or advice from anyone who has encountered a similar issue or has suggestions on what to check next. Thanks in advance!
System Specifications:
- Motherboard: Supermicro Barebone 1029GQ-TRT
- CPUs: 2x Intel Xeon Platinum 8259CL (24 cores, 2.50GHz)
- RAM: 32GB 2Rx4 PC4 - 2933Y - RB2 - 12 (RDIMM, 2933MHz) from SKhynix
- GPUs: 2x NVIDIA RTX A5000
- Storage: Samsung 870 EVO 1000GB (OS) + Samsung PM893 1920GB (Data)
- Power Supply: 2000W redundant provided by the Barebone
Symptoms:
- No POST: The system powers on, but there is no display output (no POST screen, no BIOS screen).
- Fans Behavior: Fans spin at full speed initially, then stop/slows down (sometimes).
- IPMI: I can log into the IPMI interface, but the Hardware Information tab displays different values (Probably from the tests before shipping), and I cannot get any POST codes.
- No Beep Codes: I have removed components (CPUs, RAM, and GPUs) one at a time, but I am not hearing any beep codes.
What I Have Tried:
- Removed and reseated CPUs (tested both CPUs in different sockets).
- Removed and reseated RAM (tested with just one stick of RAM in various slots).
- Tested the server without RAM and CPU (no display, different behavior, powers down after a few seconds, but no beep codes either).
- Tested the server with only 1 RAM and 1 CPU (no GPU/SSD etc.), same behaviour
- Checked the IPMI login (I was able to log in using the default password).
- Reset CMOS using the jumper (no effect).
- Rechecked CPU socket and RAM seating for proper contact (both look correct, no visible damage).
- Verified power connections: They are in the board and no external plugs necessary.
Questions:
- Is it normal that no beep codes are heard, even when RAM and CPU are missing?
- Are there any other steps I should try to diagnose this issue further?
- Is there any chance the BIOS version might be causing this (should/can I try updating, even without a working POST)?
- Could a faulty CPU or RAM cause the system to fail to POST with no beep codes or display?
- Could it be that the CPU is incompatible?, from my understanding it is v3 but should be backwards compatible.
IPMI Manual: https://www.supermicro.com/manuals/other/IPMI_Users_Guide.pdf
I would greatly appreciate any help or advice from anyone who has encountered a similar issue or has suggestions on what to check next. Thanks in advance!