I recently got a switch pro controller (by powerA) but it only works via bluetooth. In control panel devices and printers, it shows up as 2 different controllers depending on if its wirelessly connected or connected through USB. If I open the game controller testing thing, it shows no inputs being sent. Steam sees the controller as a generic controller and asks me to press certain buttons to figure out what the layout is but since the PC isn't receiving any input, it doesn't let me do that. Using it wireless works perfectly and steam sees it as a pro controller too. I was thinking it could be the cable being charge only but then the PC wouldn't know its a controller. Some people have also had issues but their solutions never worked for me. I also just updated windows to no avail. Seeing as some people do have their controllers working I think it could be a hardware issue.