System crash while gaming, requires hard reset, only once a day

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furkandeger

Honorable
Nov 29, 2012
84
0
10,640
Hi guys,

I have been experiencing a weird issue recently. While playing certain games after the first boot of the day, I get a black screen crash. So I start playing, a couple of minutes later a sudden black screen occurs, no response from the system, no sound, no numlock/capslock toggle light working, in short system turns into a dead mode with power on. Fans are all spinning, everything seems to be running yet a black screen with no response. At this point pushing the reset button resets the pc only into a state like before - everything powered up but no boot, no logon, just fans spinning. Only way to restore the system is power off by holding power button and back on. This way system boots normally. You don't have to first reset and hard reset as hard reset in the first attempt does the work as well.

Here is what makes it weird. This only happens once a day. For example I finish playing, spend the night sleeping, wake up, turn on pc, play a game, a couple of minutes into the game black screen occurs, hard reset, play the same game from where I left and voila, no problems till tomorrow, I can play for hours and hours and nothing happens. (yes continuous gameplay for 8~9 hours at least, no problems.)

The games I experienced this are as follows:
The Witcher 2
DC Universe Online
Metro Last Light
Titanfall

As strange as it is, I don't experience this with other games such as Battlefield 4, Guild Wars 2, Crysis 2 or 3.

Why did I submit that in Graphics forum? Because a red led turns on on mobo that indicates gpu after I reset after the black screen.

Here's my specs:

Asus M5A99X EVO R2.0
AMD FX8350 Stock
Noctua NH U14S
Kingston 4x2GB ddr3 1600 cl9 ram sticks
SAPPHIRE R9 290X BF4 EDITION (REFERENCE) also no oc
CORSAIR CX750M
CORSAIR FORCE GS 128GB ssd
Two other hdds

Edit: forgot to mention that there is no log in the event viewer about this. Just kernel power which gives no information at all.

Accidentally selected a solution, can someone fix it?
 
Solution


Guys, I cannot thank you...


Just a FYI, mobo was not the culprit as the issue persisted with Intel cpu & mobo as well. I ended up RMAing the gpu, getting a refund.
 


Hi,

I was wondering if changing your pciE frequency did the trick or was it actually a gpu or mobo issue? I am running into the exact same problem as you were experiencing and I have tried many things including exchaning my gpu, the only thing I have left to exchange is the motherboard.
 


Hi, in my case it was a bad GPU. With a 980 I have no problems, be it my old AMD board or the new Intel one.

However, I think it was still about GPU and its communication with PCI-E. On AMD board (PCIe 2.0) the crash occured in mere minutes, while on Intel z97 board (PCIe 3.0) it occured after hours of playing. Also, overclocking PCIe bus to 110 mhz from 100 on AMD board seemed to solve the issue, but I did not try this on Intel Z97 board, since even if PCIe bus OC solved it, it was not a real solution. No GPU should require a PCIe bus overclock to run without problems.

In your case, If you are sure your GPU is not the problem, it is most probably PCIe slot or maybe north bridge, which points out that you should change (RMA) your motherboard if possible. I have seen people solving such issues like that with a mobo exchange.

Good luck!