System Crashed while gaming, Otherwise very stable. Please help!!!

jsnod25

Honorable
Feb 12, 2013
19
0
10,510
Its the all too common problem with no solution...

I was like 5 minutes into The Witcher 2 Assassins of Kings Enhanced Edition on "Ultra Spec" at 1080p Resolution. I saw no degradation of quality or lagging/clipping prior to the crash. Game ran perfectly smooth, HIGH FPS... I have modified the fan speed profile on the GPU to go max speed at 75C rather than the default profile which had it at max speed at 90C!!!... Other than that, I haven't began to mess with any of these components settings in BIOS (other than XMP for RAM) or with MSI Utilities... At IDLE my CPU is 42C, MB is 38C and GPU is 53C.

People always say "PSU" is culprit, being under powered, or low quality... I don't think thats the case for me...

System specs are as follows:
MSI 990FXA Gaming MOBO (NOT OC)
AMD 8350 (NOT OC)
G.SKILL Ripjaws X Series 16GB (2 x 8GB) (PC3 14900) (XMP Profile 1 @1866)
Powercolor PCS R9 380 4GB (NOT OC)
EVGA SuperNOVA 750 P2, 80+ PLATINUM 750W (totally overkill)

This is the even log. Ran fine for 24 hours till I played a game for 5 minutes.

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 11/17/2017 11:05:18 AM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (70368744177664),(2)
User: SYSTEM
Computer: DESKTOP-HIC2SP0
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>3</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2017-11-17T18:05:18.423829800Z" />
<EventRecordID>3758</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>DESKTOP-HIC2SP0</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">0</Data>
<Data Name="PowerButtonTimestamp">0</Data>
<Data Name="BootAppStatus">0</Data>
</EventData>
</Event>

Any thoughts? I'll get you any info you need, ask away!

THANKS!
 
Solution
Your CPU shows 42 at idle? Those CPUs are hot running to begin with. The max temp for those older amd CPUs is right about 60 degrees C. Might want to check into that. If it's letting you play for 15-20 minutes, that says to me either PSU not cutting it, or something is overheating.

Your PSU should be more than enough, you've checked your GPU temp, so I'd say check cpu and also recheck GPU.

On my RX 480 I got a pci slot cooler breaker that allowed me to put 2 80mm fans in it. So I put 2 high flow fans forcing air upward onto the GPU. My 480 with that and the fact curve I set in afterburner now usually stays in the 60s.

If you are running the stock CPU cooler on the 8350 may not be cutting it. Might look into an aio water...
I went through enough gaming PCs like 8, to know, u play it 2 days straight, it will need to stop, for refresh, or it will burn out. Like getting what's stores have is better than building it from scratch. My scratch gaming systems lasted a month.

PC's aren't made for that level of gaming. Too expensive. $3,000

Gaming systems are cheaper, PS4, Xbox one x, $400

I learned cause my man wasn't gonna keep buying me what burned out.

Never buy used or refurbished. Or out on the curb.

I , we, don't buy to please our friends, but ourselves, since then I can play anything, anywhere, and no lag. No burn out. Think practical.

If I had a job at Google, I would probably go all out, but since I don't I learned to not go there. Like with 2,000 gaming systems.

Shi* we found what was work related , so it could be a tax write - off. That's how we could afford to play on systems like that.

Your whole note was like baffling. I'm laughing like damn, this guy, lol,
 


Restarted instantly, booted back to login in about 15 seconds or so...

I just ran a Kombustor 3 GPU stress test, and had GPUz logging the sensor data. ran for about 10 minutes and crashed. Aparently the Kombustor test displayed 55C on test, but the GPUz log showed it crashed at 85C... I'm thinking I need to add some cooling to my GPU.

What do you think?

Also, PSU's can be over powered, you just dont reach peak efficiency. LTT did a video from like 450w up to 1500w on same test bench, and checked power drain from the wall during tests. It showed that the higher the efficiency rating (mine is 80+ Platinum), the lower the power draw was from the wall... So even a system that ran on a 450w PSU, still saw power draw savings from a 1200w and 1500w PSU... In the end, its possible to save a few pennies a day having a higher PSU efficiency rating, but its really just a waste of money to buy a PSU that is more capable than you need. But there is no other down side to running a higher watt PSU, as it wont pull more than it needs. Efficiency rating is the only key.

Here is JonnyGuru's review of the unit (test was on the 650 model and 850)
http://www.jonnyguru.com/modules.php?name=NDReviews&op=Story6&reid=446

Thanks!

 


While I'm not sure what your talking about, I can take a guess and say your arguing that I should just stick to gaming on consoles. I have xbox and playstation, but I also have 2 PC gaming machines one AMD (the one in question here) and one Intel i7 6700k running on Nvidia GTX platform... My AMD build was a budget machine (less than $1000), not a $3000 machine. I'm not trying to play modern AAA titles at 4k with max settings... I'm playing an older game at 1080p max settings. This machine is technically VR capable... I'm still confused as to what your message contributed in the solution to my problem. But thanks for taking the time to reply.
 
If my GPU is getting to 85C and force quiting/crashing... should i go into Afterburner and adjust some power settings? under power it? Or should I invest in some after market cooling...? What suggestions does anyone have about trying to bring down the temp of my GPU?
 


You could try that. Amd's always run hotter than nvidia cards.
 


Tried it, its running much cooler, about 10-13 below that 85 before... still crashing... got any other ideas?
 
Your CPU shows 42 at idle? Those CPUs are hot running to begin with. The max temp for those older amd CPUs is right about 60 degrees C. Might want to check into that. If it's letting you play for 15-20 minutes, that says to me either PSU not cutting it, or something is overheating.

Your PSU should be more than enough, you've checked your GPU temp, so I'd say check cpu and also recheck GPU.

On my RX 480 I got a pci slot cooler breaker that allowed me to put 2 80mm fans in it. So I put 2 high flow fans forcing air upward onto the GPU. My 480 with that and the fact curve I set in afterburner now usually stays in the 60s.

If you are running the stock CPU cooler on the 8350 may not be cutting it. Might look into an aio water cooler or for a budget option, pick up a cooler master hyper 212 Evo.
 
Solution
 


I used to have a Cooler Master V8 on my CPU, but when torquing it down, I snapped one of the bolts... So i took it off and had a stock cooler on there. TOTALLY missed that!!! I put a temp monitor alarm for 60 and ran a game... it hit 60.8 before even loading the damn game up. SO!!! I choose your answer as correct, even though I haven't gotten a new cooler to slap in and check yet, but pretty sure the bottleneck is the CPU overheating, as its clearly hitting max temps within seconds.

Thanks buddy! I was so focused on the GPU, I wasn't even paying attention to the CPU (because im used to an aftermarket cooler being on it). 99% sure this was the problem.
 
Not a problem. Those old fx chips tend to run to warm. Ryzen actually runs warmer under full load, at least mine does when overclocked, but seems to have a higher thermal ceiling. Get a decent cooler and I'm guessing it will run a lot better. Just don't run it much before you do that, I've seen some of those CPUs burn out before.
 


This was an amazing reply while drunk reading the forum, seriously made my night. I reread it like 14 times.
 
The person saying gaming systems are to expensive, please. They can be, but if you are smart and upgrade a piece at a time they aren't bad.

My system would probably be about 1000 for a Ryzen 1600 with an RX 480 8gb, ram etc, by the time you're figuring in all parts. But the trick to it is build small and as you get more into it, upgrade a part at a time.

Like build your system, get about 8gb of ram, a decent budget case and good cpu. And budget GPU, most important, strong power supply.

After that, upgrade ram, then upgrade your GPU. When it comes time to upgrade, you've already got a case, maybe a serviceable power supply.

So yes, up front there can be an investment, but then if you upgrade over time, you may get more mileage.

Another thing to consider is the price of games. Console games cost what, 60 bucks unless you get used? How many games are free to play or can you catch on steam sales etc.
 

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