I built a system for a client in October 2019, using all the following:
Randomly, during its use, PC freezes, and cannot be undone without a power button cold boot. Even reset button won't work when this PC freezes. Reset will work otherwise.
I did initially have issues loading the RX570 drivers, and reinstalled. Seems fine. Not finding other errors. I am not sure if this is a graphics card issue or not either.
Would appreciate help in troubleshooting to pin down cause.
Help
- ASRock X570 PRO4 AM4 AMD X570 SATA 6Gb/s ATX AMD Motherboard
- AMD RYZEN 7 3700X CPU
- ASRock Phantom Gaming D Radeon RX 570 DirectX 12 RX570 4G 4GB 256-Bit GDDR5 PCI Express 3.0 x16 HDCP Ready Video Card
- CORSAIR CX Series CX650 650W ATX12V 80 PLUS BRONZE Certified Active PFC Power Supply
- SAMSUNG 970 EVO M.2 2280 1TB PCIe Gen3. X4, NVMe 1.3 64L V-NAND 3-bit MLC Internal Solid State Drive (SSD) MZ-V7E1T0BW
- Crucial 16GB Kit (8GBx2) DDR4 3200 MT/S (PC4-25600) CL22 SR X8 Unbuffered DIMM 288-Pin Memory - CT2K8G4DFS832A
- Fenvi 2.4Gbps Dual Band WiFi Card AX200NGW Desktop Bluetooth 5.0 Wireless Adapter
- Cooler Master HAF tower.
Randomly, during its use, PC freezes, and cannot be undone without a power button cold boot. Even reset button won't work when this PC freezes. Reset will work otherwise.
I did initially have issues loading the RX570 drivers, and reinstalled. Seems fine. Not finding other errors. I am not sure if this is a graphics card issue or not either.
Would appreciate help in troubleshooting to pin down cause.
Help