Question System issues

[SMS85]

Hi,

After installing a new PSU,CPU and motherboard my computer wasn’t booting at all and went to the orange dram light. So I sent it to my local computer repair guy.

He had it for a few days and decided to try a different ram speed 3200mhz not the original 3600mhz Corsair vengeance RGB I already had.

So he rang yesterday and said after installing one stick of crucial 8gb 3200mhz ram it was booting fine so advised me to get the other 24gb ram the same to get back to my original 32gb.

Today I have tried to install the crucial 24gb ram with the existing 8gb but it won’t boot if there is any more than 1x8gb of ram. It won’t boot with 16gb or 32gb just the 8gb.

If you try more than 8gb the orange dram light comes on and nothing boots or posts.

But it also boots with 1 stick of my old ram 3600mhz Corsair vengeance RGB. But again with that ram any more than 1x8gb it don’t boot.

Motherboard - MSI PRO B760-P WIFI DDR4
I5 13400f
RTX 3060ti
32gb ram either 3600mhz Corsair vengeance RGB or 3200mhz crucial.
PSU - Corsair RM750x
Windows 11 pro
Intel stock cooler
500gb ssd
1tb ssd
1tb HDD

Thanks

 

[stonecarver]

https://imgur.com/RFu8yOZ

View: https://imgur.com/RFu8yOZ

 

[COLGeek]

Definitely a bent pin as noted above. I would also recommend connecting to the 4-pin connection as well.

 

[SMS85]

Ok I’ll connect the 4pin as well now.

In regards to a bent pin what’s the best way to sort that

It’s a brand new Mobo should I just send it back?

Thanks

 

[SMS85]

Also in regards to ram I had Corsair Vengence 3600mhz Pro RGB

I was told to buy 3200mhz by the repair guy so I brought 4 x 8gb of that I’m now wondering do I need the 3200mhz and was the 3600mhz compatible the whole time.

 

[COLGeek]

Ok I’ll connect the 4pin as well now.

In regards to a bent pin what’s the best way to sort that

It’s a brand new Mobo should I just send it back?

Thanks

A large sewing needle can be used to bend, very carefully, back into position.

The warranty may not cover user damage. That is likely what they would consider it.

 

[SMS85]

A large sewing needle can be used to bend, very carefully, back into position.

The warranty may not cover user damage. That is likely what they would consider it.

Ok, thanks. Do you think this is the issue?

 

[COLGeek]

Ok, thanks. Do you think this is the issue?

The bent pins? Yes, very likely.

They can be fixed. You just have to be careful and take your time. Small nudges at a time. Gentle, but firm.

 

[SMS85]

The bent pins? Yes, very likely.

They can be fixed. You just have to be careful and take your time. Small nudges at a time. Gentle, but firm.

Ok thank you

 

[stonecarver]

Lots of light and if you have one a desk mounted lighted magnifier on a boom arm.

 

[SMS85]

Lots of light and if you have one a desk mounted lighted magnifier on a boom arm.

I’ve contacted Amazon and they’ve agreed to send me a new one and return this one. Coming 21st January.

Hoping it will be the case of just swapping it over.

Do you know if that 3600mhz corsair ram should work on that mobo as I brought another 4 sticks of 3200mhz I’ll send it back if I don’t need it

 

[SMS85]

Strange one as it runs fine on the 1 stick plays games the lot. Add one more stick of ram and it won’t boot.

 

[SMS85]

https://imgur.com/a/poWUbaB

View: https://imgur.com/a/poWUbaB

 

[SMS85]

New mobo due tomorrow but going to get a usb now and try updating tithe bios as I would prefer not to uninstall and reinstall everything. Last thing to try if no good then I’ll be installing that new mobo.

 

[COLGeek]

If the pins are bent, updating the BIOS won't fix.

Regardless, good luck.

 

[SMS85]

If the pins are bent, updating the BIOS won't fix.

Regardless, good luck.

I’ll install new motherboard tomorrow and see what happens, thanks. 👍

 

[SMS85]

It was the motherboard! just replaced it and all is well supports the 3600mhz corsair RGb vengence pro after i paid for someone to tell me it wasnt supported. In the future i will come here instead! Thank you very much for all that helped me solve it, this forum is the best!

 

[stonecarver]

Your welcome from all of us. Enjoy and game on.

 

[COLGeek]

It was the motherboard! just replaced it and all is well supports the 3600mhz corsair RGb vengence pro after i paid for someone to tell me it wasnt supported. In the future i will come here instead! Thank you very much for all that helped me solve it, this forum is the best!

Glad you got it all sorted out. Have fun!