System Service Exception Atikmdag.sys stop error 0x3b when starting any game.

Semxt

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May 20, 2014
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Recently I came across this atikmdag.sys 0x3b stop error after updating to a newer driver. I've made a clean installation of windows, I've ran memtest 5 passes on each of my mem. sticks without any errors. After a fresh windows installation I even went back to the 13.12 driver with no luck, same bsod.
I also tried this guide: http://www.tomshardware.co.uk/answers/id-1656824/atikmdag-sys-error-bsod-startup.html without any progress.
I was using the 13.12 driver for about 5 months until I recently decided to update the CCC to the 14.1 version and after that BSOD's was all over me.

I updated my BIOS.

Even running a fullscreen GPU test caused the same BSOD.

Here are the recent DMP.files. Hopefully I've zipped and uploaded them correctly, if not let me know.

https://onedrive.live.com/redir?resid=31E3202375759446!417&authkey=!AHiIPoYSGNETX_k&ithint=file%2c.zip

Specs.
Asus p8z68-pro/gen v3
XFX 850W Black Edition
XFX HD 7990
Intel Core i7 2600k
2x4 GB Corsair Vengeance
Barracuda HDD 2TB

I'm running everything stock clocked.

Been trying to solve this problem for the past month now without any great results and turning to this forum might just be the solution.

 

LogicalProcessing

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May 22, 2014
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Hey there! I took a look at your DMP files and 3b (System Service Exception) is a graphical driver issue, it crosses over and passes bad data to the ntoskrnl which causes the blue screen. There are two new graphic drivers available from AMD (Version 14.4 and Version 14.6 Beta.) I am running Version 14.6 Beta and I have no issues. On driver 14.1 and previous, I used to get the blue screen '3b' a lot. Now I hardly ever get it. So I would recommend uninstalling AMD Catalyst, restart the computer and then install the new 14.6 Beta version.
 

Semxt

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May 20, 2014
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I tried your method but unfortunately it didn't help. Had an identical BSOD as soon as I started a game after installing the 14.6 :/
 

LogicalProcessing

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May 22, 2014
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Have you ran an Error Check on your HDD recently?
 

Semxt

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May 20, 2014
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Checking file system on C:
The type of the file system is NTFS.

A disk check has been scheduled.
Windows will now check the disk.

CHKDSK is verifying files (stage 1 of 5)...
123904 file records processed. File verification completed.
396 large file records processed. 0 bad file records processed. 2 EA records processed. 44 reparse records processed. CHKDSK is verifying indexes (stage 2 of 5)...
168254 index entries processed. Index verification completed.
0 unindexed files scanned. 0 unindexed files recovered. CHKDSK is verifying security descriptors (stage 3 of 5)...
123904 file SDs/SIDs processed. Cleaning up 103 unused index entries from index $SII of file 0x9.
Cleaning up 103 unused index entries from index $SDH of file 0x9.
Cleaning up 103 unused security descriptors.
Security descriptor verification completed.
22176 data files processed. CHKDSK is verifying Usn Journal...
37703504 USN bytes processed. Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
123888 files processed. File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
476483907 free clusters processed. Free space verification is complete.
Adding 1 bad clusters to the Bad Clusters File.
CHKDSK discovered free space marked as allocated in the
master file table (MFT) bitmap.
CHKDSK discovered free space marked as allocated in the volume bitmap.
Windows has made corrections to the file system.

1953410047 KB total disk space.
47134216 KB in 78564 files.
52692 KB in 22177 indexes.
4 KB in bad sectors.
287507 KB in use by the system.
65536 KB occupied by the log file.
1905935628 KB available on disk.

4096 bytes in each allocation unit.
488352511 total allocation units on disk.
476483907 allocation units available on disk.

Internal Info:
00 e4 01 00 90 89 01 00 d2 f7 02 00 00 00 00 00 ................
e3 00 00 00 2c 00 00 00 00 00 00 00 00 00 00 00 ....,...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................

Windows has finished checking your disk.
Please wait while your computer restarts.

This is the disk check results.
 

XanderA

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Oct 2, 2014
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Hey man I have a 7990 also and I have BSOD problems too. Can't launch Max Payne 3 without a blue screen. Tried updating to the latest beta drivers (14.7) but after that I experienced blue screens from gifs while using Chrome. Crazy. Guess I'll try an older driver. I had the latest stable (14.4 I think?) before trying the beta drivers but I had the same problem with Max Payne 3. Let me know if you have any progress. Thanks
 

LogicalProcessing

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May 22, 2014
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I've recently had a similar issue. Uninstall everything that you have "Adobe" made on your computer. Then go to Adobe's website and reinstall them. Its most likely Adobe Flash Player that is causing a crashing problem.

~LogicalP
 

Semxt

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May 20, 2014
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So here's the deal as of now.
I took all of my components to the company where I got them. They assembled my system and successfully played games without any errors. They sent the parts back to me, I put them all together and starts a game - boom. BSOD is all over. I didnt make any changes to anything from the time the support dude tested my parts to the time where I tried starting a game again at home with everything mounted in my case.
Is a short/ground issue even possible in the case itself? Here are the latest DMP files. I'm now experiencing a red screen of death instead. https://onedrive.live.com/redir?resid=31E3202375759446%21440
 

LogicalProcessing

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May 22, 2014
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Its always a possibility of a grounding issue. Something that you can try, whoever I doubt that it is a grounding issue, take all your components out of the case and assemble them on a cardboard box. Place the motherboard on the cardboard box obviously...it requires a bit of creative thinking so don't get frustrated if some of the cords aren't long enough. Start your computer up, usually by pressing the power button on the motherboard and try running a few games. If you get a BSOD then its not a grounding issue.

Okay, RSoD. That's a Graphics Card issue. Here's how to fix that one;

1. Navigate to your Control Panel and click on the Programs category.

2. On Programs window, click Uninstall a program option under Programs and Features category from the right pane.

3. On Programs and Features window, from the right pane, search for softOSD software.

4. Once searched, right-click the software.

5. From the displayed menu, click Uninstall/Change.

6. On the displayed confirmation box, click Yes to remove the selected application. (Skip the removal of sds64a.sys file when prompted for deletion which resides in C:\Windows\System32\drivers folder.)

7. Close Programs and Features window when done.

~LogicalP
 

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