Question Thermal throttle under normal temperatures

[Dakuba]

Hey. I have a problem with my Lenovo Legion Laptop. The GPU is throttling under normal temperatures and all conditions.
You can see on the attached screenshot that the voltage is very low and throttling even the temperatures are normal. Any help very much appreciated!

 

[helpstar]

it´s power throttling

which PSU are you using?

 

[geofelt]

Look to the lenovo forums for better help.
Possibly, there is an applicable bios update that you need.
Or, initiate support from Lenovo if the laptop is new.

 

[Dakuba]

it´s power throttling

which PSU are you using?

Thanks for your reply!
It's a Legion Y540. I hope you ask for the external psu (I'm a hardware noob).
It's a 230W ac adapter. Output is 20V 11.5A

The laptop is around 4 years old so i guess no hope for warranty and free service.
Hope you guys have an idea.

Best regards

 

[geofelt]

The pc is a laptop that runs on battery or plugged in.

 

[Dakuba]

The pc is a laptop that runs on battery or plugged in.

Plugged in...

 

[helpstar]

it the original power supply? try a different one with the same connnector, voltage and wattage