toshiba 1tb basic not recognized

abodivb

Reputable
Oct 19, 2015
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Hi,

i have external hard drive toshiba basic it was working good but suddenly it not recognized by all computers
http://imgur.com/DOUvn7U
DOUvn7U

Please Help
Thanks
 
Hi there abodivb,

Disk 1 is supposed to be your Toshiba drive right?
Do you have some important data stored on the drive?
In case you do, you may need to use some partition/data recovery software.
In case you don't, you can just repartition and reformat the drive.

Do you use the safely eject option before disconnecting the drive? Not doing so could result in damaged partitions, file system, etc.

Cheers,
D_Know_WD
 
Hi D_Know_WD,
thanks for your answer
yes i have important data on it.
can you suggest a software to recovery
i can't format it from diskmanagement so i think i should use softwre

no i don't use safely remove eject because it used to be using removal policy (Quick Removal)
Thanks
Abodivb
 
thanks for this
by the way hdtune is showing the hard disk is good so i will try remove the case and try it with laptop directly because it may be problem of usb chipset

thanks again