Question Tower system power cuts out with a click sound ?

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Richard1234

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Aug 18, 2016
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Hi,
I built a system based on extensive advice from Aeacus over a year ago, namely https://forums.tomshardware.com/threads/new-build-questions.3836713/

full system:

MSI ACE mobo
AMD 7950X3D CPU
RTX 4060 GPU
Corsair DDR5 RAM
Enthoo Pro case
Prime TX-1600 PSU
Dark Rock Pro 5 cooler
Noctua A14 fans

everything has been fine till now, but a recurring problem has emerged.

I have been doing a lot of backups of mainly 2T magnetic drives, and also verifying the copies are correct, over several days.
some backups can take more than 12 hours. so the machine has been under heavier use than normal for many days.

as I am trying to migrate my storage from USB2 enclosed sata magnetic drives to USB3 drives, mostly magnetic but a few SSDs, eg 5T magnetic USB3 ones, and 4T SSDs, and some 2T and 1T SSDs.

whilst one of some 490gigabytes was verifying, I went for a walk, and returned to find the PC had powered down. the lights on the Corsair ram was on. But I couldnt wake up the machine. Eventually I tried to power it off with the power switch at the top of the the Enthoo and nothing happened. so I powered it off at the mains.

now what happens is sometimes it will boot like now, but at some point there is a click from the machine and the power goes, but the Corsair rainbow lights continue. Other times the power cuts out before it reaches the boot options. It is quite frustrating.

I tried powering off all the USB hubs, as I have three USB3 hubs with 10 ports each, ie 30 USB3 sockets via hubs and more than 20 are in use, but at any time I might just use maybe 4 of those. the others are connected up but are powered off. I have the Sabrent 10 hubs. Items are powered off at the mains switch if mains powered, or at the hub socket switch if powered by the hub. The idea being to minimise attaching and detaching as that wears out the contacts and the hub becomes junk.

and also detached the sata cables to 2 magnetic drives in the tower in case any of these was the cause of the problem. but the problem persists, I can power up sometimes like now, but at some point there is a click from inside the machine and the power goes, but the Corsair memory modules rainbow lights continue. And the power button at the top of the machine doesnt work to power off fully.

I cant determine where the click is coming from.
 
getting it on the trolley wasnt a problem as I rotated it onto the trolley.
👍

Moving heavy items is best when rotating them.

it is supplied with lots of cables, but none are what I need!

I dont know if any of those cables would work with either the Corsair PSU the RM1000X, or the Seasonic, or are their mains sockets proprietory?
Take pics of the cable ends and share the pics. Since specs page doesn't list/show included cables with the UPS. I can then identify the cables and can tell if you can use them or not.

the really problematic bit was to remove it from the box, where it had polystyrene that had to be removed also, and there was a risk of it damaging the cables beneath it, I dont know why they store cables under the item!
Rotate it on the side or upside down and pull the box and innards apart.

Here's a video how to unbox it.
(Note: That UPS is the same (older) model as i have but bigger capacity (1500VA/900W) and UK version. Still, unboxing would be same.)

View: https://www.youtube.com/watch?v=Jn9JY2Xhkyc

prohibited items

some are prohibited by just some couriers, also some of the things in the list you can buy online and are despatched, eg it says things made out of wood, what about pencils!
That list is flawed since it contains many household items that i can easily order from online store and let them to be delivered by DHL, DPD or UPS.

E.g:
"Liquids, Creams, Oils, Wax Or Gels"
These are mostly body products; shampoo, skin cream etc. In no way are those prohibited to ship via courier.

"Batteries And Items Containing Built In Batteries"
I can freely buy and get delivered: smart phone, laptop, UPS, which all contain built-in battery.

"Compressed Air & Empty Cylinders"
Compressed air in a can is a thing used to blow out dust within PC. Albeit it won't last long and overall is waste of money. Better get air compressor which can be delivered by courier as well.

"Hazardous Goods Including Aerosol, Asbestos, Explosives, Fire Extinguishers, Lighters Including New, Used And Empty, Fireworks And Christmas Crackers. Items Containing Alcohol, Flammable Or Explosive Substances."
Compressed air in a can is essentially aerosol. And isopropyl alcohol (to clean thermal paste) can also be freely bought and delivered.

"Large Vehicle Parts - Including Vehicle Panels, Spoilers, Doors Or Engines, Any Car Parts Containing Oil Or Liquids Or Items Related To"
My question would be, if those can't be delivered, how on earth you get those? Drive to the car manufacturing plant in another country to retrieve it personally (e.g Peugeot plant in France or Subaru plant in Japan)? Though, i can order and get delivered large car parts, like tires, rims, spoilers (thus far, i've ordered tires, set of 4, online and delivered to my doorstep by DPD.

So, that list/site is rubbish.
 
👍

Moving heavy items is best when rotating them.


Take pics of the cable ends and share the pics. Since specs page doesn't list/show included cables with the UPS. I can then identify the cables and can tell if you can use them or not.
ok, will try to photo all the extras later today.


Rotate it on the side or upside down and pull the box and innards apart.


Here's a video how to unbox it.
ok, I hadnt thought of that. to open it, then rotate, and to remove the box rather than the contents.

the guy in the video was slightly careless where the UPS landed on some stuff below it.

I think you need to proceed carefully, to visually assess at each stage before acting, where he would then have noticed those accessories under the UPS.

with moving large objects also, you need to do a visual of all corners and edges etc before moving in any way, as any corner or edge can hit an object, either a light bulb, or a door or cupboard etc.

when I was learning to drive, for parking manoeuvres the instructor told me to check all corners of the car, to avoid knocking into other cars or fixed structures.

large objects and heavy objects dont behave the way normal everyday objects behave, such as food utensils and food, and things like books, a calculator etc. people often damage things or get injuries with large or heavy objects!

human instincts are only reliable for small objects, and are wrong for large or heavy objects!

transporting a ladder is a classic one for causing all kinds of accidents and damage!

in a DIY shop I asked one of the staff where some item was, and he walked to the aisle, and then looked right to point where. He was carrying a very long object on his left shoulder, and he was careful to not rotate the object when he looked to the right!

an untrained person would rotate the object also, causing all kinds of problems.

(Note: That UPS is the same (older) model as i have but bigger capacity (1500VA/900W) and UK version. Still, unboxing would be same.)

View: https://www.youtube.com/watch?v=Jn9JY2Xhkyc

That list is flawed since it contains many household items that i can easily order from online store and let them to be delivered by DHL, DPD or UPS.

E.g:
"Liquids, Creams, Oils, Wax Or Gels"
These are mostly body products; shampoo, skin cream etc. In no way are those prohibited to ship via courier.

"Batteries And Items Containing Built In Batteries"
I can freely buy and get delivered: smart phone, laptop, UPS, which all contain built-in battery.

"Compressed Air & Empty Cylinders"
Compressed air in a can is a thing used to blow out dust within PC. Albeit it won't last long and overall is waste of money. Better get air compressor which can be delivered by courier as well.

"Hazardous Goods Including Aerosol, Asbestos, Explosives, Fire Extinguishers, Lighters Including New, Used And Empty, Fireworks And Christmas Crackers. Items Containing Alcohol, Flammable Or Explosive Substances."
Compressed air in a can is essentially aerosol. And isopropyl alcohol (to clean thermal paste) can also be freely bought and delivered.

"Large Vehicle Parts - Including Vehicle Panels, Spoilers, Doors Or Engines, Any Car Parts Containing Oil Or Liquids Or Items Related To"
My question would be, if those can't be delivered, how on earth you get those? Drive to the car manufacturing plant in another country to retrieve it personally (e.g Peugeot plant in France or Subaru plant in Japan)? Though, i can order and get delivered large car parts, like tires, rims, spoilers (thus far, i've ordered tires, set of 4, online and delivered to my doorstep by DPD.

So, that list/site is rubbish.
yes, you have convinced me that the above list is nonsense. in any case as a nexus site they dont have the authority to state terms and conditions for the courier firms. I think in future I will ignore that list and just use common sense.

clearly something like fireworks or say some concentrated nitric acid you need to check very carefully the rules! which is common sense.

you cant state terms and conditions for someone else! the list is a bluff.

 
So, that list/site is rubbish.

the site itself is good, but that list is rubbish. the site enables you to find the optimal deal, eg some couriers are good for small items, and others are good for large items. eg for a car roof rack, only UPS could deal with the length, it was beyond the length limit of all other couriers. for cheap items sometimes only Evri is viable, as other couriers are too expensive, but they often leave items outside. Hence only for cheap items, and to say put the item in a press seal bag in case it rains!
 
Take pics of the cable ends and share the pics. Since specs page doesn't list/show included cables with the UPS. I can then identify the cables and can tell if you can use them or not.
the cable from wall to UPS arrived for collection, so I collected that and then photographed the accessories:

first photo is 4 cables, where the photo is a collage of 2 photos, the lower part is the same cables photographed from the other end:

first batch of 4 UPS cables

then one photo of the 2nd batch of cables:

second batch of 3 UPS cables

the upper right cable, the socket at the top right isnt clear in the photo but is 5 pins in one row, and 4 in the next row

3rd photo is all the paper items supplied:

UPS paper items

you can see the russian language is very prominent, so their main market must be Russia!

and the box itself has a list of items, but this list isnt what is in the box! this is a photo of what the box alleges is supplied:

alleged contents of the box, not quite true!
 
Take pics of the cable ends and share the pics. Since specs page doesn't list/show included cables with the UPS. I can then identify the cables and can tell if you can use them or not.
a photo of the quickstart instructions which are on a large sticker on the top of the machine:

Quickstart instructions

based on that, I have connected it to the mains, with the power on at the mains. I wont do anything further till I have read the fuller instructions. the quickstart says it needs 8 hours, so when the further power cables arrive, the battery should be charged.
 
first photo is 4 cables,
From left to right:
1. IEC C19 to IEC C20 - plugs to "input" to power the UPS from IEC C19 socket (usually used in server parks).
or when using other way around, plugs to "battery + surge 16A" to connect to a device that uses IEC C19 as power connector.
2. IEC C19 to Schuko - plugs to "input" to power the UPS from Schuko socket (common socket in EU, except UK).
3. and 4. IEC C13 to IEC C14 - plugs to "battery + surge" to connect between UPS and backed up device.

You can use 3rd or 4th cable for direct connection between UPS and PSU. Since PSU has IEC C14 socket.
Now, some monitors also have IEC C14 socket, if the power cable is detachable. So, you need to look if your monitor has detachable power cable as well or not.

then one photo of the 2nd batch of cables:
Left: USB type-A to USB type-B - Used to connect UPS to the PC, so that PowerPanel software can monitor and control the UPS.
Right: 9-pin serial cable (DB9 connector using RS-232 interface) - Same purpose as above cable, but used for older PCs that doesn't have USB ports.
Note: Only one of these can be used at a time. Do not connect and try to use both at the same time.

Overall that DB9 connector has many uses. Including, but not limited to;
Industrial Automation: Connecting control systems and sensors.
Telecommunications: Modem and network device connections.
Networking: Serial console connections for routers and switches.

Middle: EPO cable.
UPS manual, Basic Operation, 9. EPO Port
Use the provided gray EPO cable to connect to a provided EPO contact switch. Follow the appropriate circuit diagram to the right to wire the cable to your EPO configuration. The EPO remote switch is a switch installed in an outside area, connected to the unit via the Emergency Power Off cable. In case of an emergency, it can be used to immediately cut-off power from the UPS.

3rd photo is all the paper items supplied:

UPS paper items

you can see the russian language is very prominent, so their main market must be Russia!
No.

Initial manual and function guide comes in many languages: English, German, Italian, Spanish. But Russian manual and function guide has been added as afterthought. Hence why it is separate from the rest.

and the box itself has a list of items, but this list isnt what is in the box! this is a photo of what the box alleges is supplied:

alleged contents of the box, not quite true!
Everything that is listed, did come with the UPS. So, nothing is missing. But there are extra IEC cables that the box diagram doesn't show.

based on that, I have connected it to the mains, with the power on at the mains.
👍

eg for a car roof rack, only UPS could deal with the length, it was beyond the length limit of all other couriers
Couriers here usually drive around with large vans, since they carry many packages at once and do their delivery route. Delivering to 20+ customers per route. (I don't know exact amount, i'm just guessing.)

And when i would order big and/or heavy items (washing machine, fridge etc), then those are delivered with a lorry. Usually 5 ton truck with liftgate.

for cheap items sometimes only Evri is viable, as other couriers are too expensive, but they often leave items outside.
Delivery system here is such, that when person isn't at home to accept the delivery, the delivery isn't made at all. Couriers will not leave items outside, next to your door, at the open. Due to this, porch pirates aren't even a thing here.

Many couriers also need customer signature, to confirm that the delivery has been made. But when customer isn't at home - signature can not be given, and delivery will not be made.
 
From left to right:
1. IEC C19 to IEC C20 - plugs to "input" to power the UPS from IEC C19 socket (usually used in server parks).
or when using other way around, plugs to "battery + surge 16A" to connect to a device that uses IEC C19 as power connector.
2. IEC C19 to Schuko - plugs to "input" to power the UPS from Schuko socket (common socket in EU, except UK).
3. and 4. IEC C13 to IEC C14 - plugs to "battery + surge" to connect between UPS and backed up device.

You can use 3rd or 4th cable for direct connection between UPS and PSU. Since PSU has IEC C14 socket.
Now, some monitors also have IEC C14 socket, if the power cable is detachable. So, you need to look if your monitor has detachable power cable as well or not.
are you referring to the Corsair PSU here?

I think the Seasonic PSU's power cable didnt work for the Corsair, in any case I had to return that one.

I'll have a study of the manual before I try to connect up the PC to the UPS with the supplied cables.

the monitor uses a transformer, and uses this socket for the transformer:

monitor transformer socket

Left: USB type-A to USB type-B - Used to connect UPS to the PC, so that PowerPanel software can monitor and control the UPS.
I would never have guessed that! I thought it was a cable for charging USB devices!


Right: 9-pin serial cable (DB9 connector using RS-232 interface) - Same purpose as above cable, but used for older PCs that doesn't have USB ports.
it does look like the mouse and modem ports of the Amiga computer!


Note: Only one of these can be used at a time. Do not connect and try to use both at the same time.

Overall that DB9 connector has many uses. Including, but not limited to;
Industrial Automation: Connecting control systems and sensors.
Telecommunications: Modem and network device connections.
Networking: Serial console connections for routers and switches.

Middle: EPO cable.
UPS manual, Basic Operation, 9. EPO Port
I think the EPO is not something I will be using

No.

Initial manual and function guide comes in many languages: English, German, Italian, Spanish. But Russian manual and function guide has been added as afterthought. Hence why it is separate from the rest.


Everything that is listed, did come with the UPS. So, nothing is missing. But there are extra IEC cables that the box diagram doesn't show.


👍

Couriers here usually drive around with large vans, since they carry many packages at once and do their delivery route. Delivering to 20+ customers per route. (I don't know exact amount, i'm just guessing.)

And when i would order big and/or heavy items (washing machine, fridge etc), then those are delivered with a lorry. Usually 5 ton truck with liftgate.
with the roof rack, the item was light, but the problem was the length. where couriers often limit the sum of some of the dimensions, but they also often limit the longest dimension of the item. where the length was beyond the limit of most, only UPS would transport something of that length. where it was next day door to door. ie they collect it from here, and by midday the next day it arrives at the destination address.

Delivery system here is such, that when person isn't at home to accept the delivery, the delivery isn't made at all. Couriers will not leave items outside, next to your door, at the open. Due to this, porch pirates aren't even a thing here.
the problem is many courier drivers are delinquent, and they want the journey to be a "success", so they place the item outside, and then click "completed" on their app, and job done.


Many couriers also need customer signature, to confirm that the delivery has been made. But when customer isn't at home - signature can not be given, and delivery will not be made.
that's what I thought, a signature forces them to hand over. but I bought something from someone by email, which was worth more than £500, where I said to use signature delivery to ensure it wasnt left outside.

what happened was it was left outside, and in fact I was in the entire time as I was waiting for the damned delivery! they didnt even knock or use the doorbell. And it was when I checked my emails, I found an email saying item delivered. Went and looked and it was left outside, and worth more than 500.

this was with Yodel, and I raised a dispute and got an AI Chatbot, which couldnt understand the problem, even when I distilled it down to "signature parcel was left outdoors", and earlier I said
"Today I was sent a parcel with signature option, but they left it outdoors outside the house. luckily no problem, but as the contents were more than £500 it is unacceptable for a signature delivery to not hand over with signature."

this was beyond the scope of the AI Chatbot called "Ceri", I find it insiduous that they use human names for what is basically a jumble of NAND gates, where AI Ceri said
"Sorry, I'm still learning about this topic, please click on the Chat button below to speak to an agent.",

and then handed me to a human. The guy apologised, but that was it!

there is nothing to "learn" about this topic, it is basic common sense. signed delivery, delivery didnt take a signing, breach of contract. its like if I said you have to whajjamacallit this item, and you didnt whajamacallit the item, then that is a breach of the agreement, not a question of learning! you dont need to know what whajamacallit means!

Now the sender did opt for full insurance.

what happens is to cut costs, they pay the drivers too little, where the drivers have to do way too many deliveries in way too little time, and thus they just dump the parcel outside each house, click "delivered" and whizz off in their van. I bought one comic once, where they left the parcel outside in the rain, and the water had soaked through to a bit of the comic. I messaged the guy on ebay that he should have put shielding from water, ie put the comic in a bag. Now the comic only cost about £1 as I got it at the starting bid, so he gave me a discount of 50p!


 
are you referring to the Corsair PSU here?
ALL ATX PSUs.

The cable that comes out of the PSU at the back end, which powers the PSU, is universal across all ATX PSUs. Since every PSU has IEC C14 power connector back there.

I think the Seasonic PSU's power cable didnt work for the Corsair, in any case I had to return that one.
Internal power cables, that go from PSU to the individual components, yes, are different between PSUs.

Now, there are some brands where internal power cables are same across same brand but different model PSUs. One such is Seasonic, whereby i can use the very same internal cables (and also have used), with different model Seasonic PSUs i've used or am using. Those include: M12II-850 Evo, Focus PX-550, PRIME 650 and PRIME Ultra 650.

However, other brands can have different internal cables within the brand. Corsair is one such brand. Why Corsair has done that, changing PSU pinout on PSU side - that i do not know. But Corsair has released three cable revisions. Named: Type 3, Type 4 and Type 5.
Full chart here: https://www.corsair.com/ww/en/s/psu-cable-compatibility

So, it is best that you assume that each different PSU can be used only with the cables the PSU comes with. It is easier this way.

the monitor uses a transformer, and uses this socket for the transformer:

monitor transformer socket
That's IEC C6 socket.

If you do buy IEC C14 to IEC C5 adapter, then you can also use 3rd or 4th cable i explained above and direct connect your monitor to UPS.
E.g this thing,
amazon UK: https://www.amazon.co.uk/Adapter-Socket-Cloverleaf-Straight-Extension/dp/B015HKVWL8

that's what I thought, a signature forces them to hand over.
Usual courier delivery around here looks like so:

At delivery day and with e.g DPD, in the morning i get an e-mail and also a SMS on my phone, showing the time range when the courier should arrive at my location. E.g between 10:15 to 11:15.
Once courier has dropped off earlier delivery but without even starting to drive at my place, courier then calls me to say that i have a delivery and they ask if i'm home to accept delivery. If i am, courier comes, delivers my package and gets a conformation signature from me.

If i'm not at home, it can go many ways.
If i'm, 5-30min away from home, i can negotiate with courier to deliver the item a bit later, once i'm at home. Usually couriers accept it, since they still are in my area by that time. But if i'm nowhere near home, i can appoint another delivery date.
Or reroute the delivery to any parcel machine, where i can then pick up up at my leisure (that option is only available when the package is small enough to fit into parcel machine).

If i fail to collect the item from parcel machine within 7 days or when 2nd on-site delivery also fails (e.g i'm not home again), the package will be returned to whomever it came from. Then, i can either get my money back (if i deem it so), or pay again for courier service to the package sender, for 2nd delivery.

Most people here, if package is small enough, will order their items directly to the parcel machine, to be picked up at their leisure. Parcel machines are located at supermarkets and open 24/7 (at least those that are outside. If parcel machine is inside, then you have access to it when the supermarket is open.).

Many online stores here also have a bonus program, where when you buy at least €100 or more at once, the courier delivery to your home is free of charge (usual rate is ~€5 per delivery). But you can always let it to be routed to parcel machine, if the package fits in there that is. If it doesn't fit, there is no parcel machine option at checkout, instead only courier delivery (some stores offer on-site pick up as well, free of charge).

Overall, we have a good courier/parcel machine system going on here. :)
 
ALL ATX PSUs.

The cable that comes out of the PSU at the back end, which powers the PSU, is universal across all ATX PSUs. Since every PSU has IEC C14 power connector back there.
ok, I have now connected just the PC with the supplied cable.
and connected the USB cable to the PC, with the UPS unplugged.

the UPS has to be powered on before the PC will work.


the PC now is powered by the UPS!

but one problem is it does produce a noticeable noise, it has a fan and you can feel a cool air draft on both sides, where the sound is a bit like a fridge.

when the other cables arrive, I will need to place this at a distance, as it is way too loud for me!

without it, the entire room is as silent as a library, they really should put a decibel rating as it produces noise.

this is where the 1000W one may have been better.

unless there is some fan control in the software, I have downloaded the software but will have a meal first, then work on it. I find this manufacturer a bit "rough and ready", their website takes ages to load, it is some work to find the software on the site, there is confusion as to which software to use. The box has cables not mentioned on the box. They dont mention the decibels, altogether very unprofessional.

my earlier PC in fact I kept in the next room in a large storage cupboard ie what is essentially a very small room (about 90cm wide) and not a furniture cupboard, with a cable through the wall, as that PC was seriously noisy.

the new PC I have nearby as it is mostly total silence, just with things like copying disks, the fans start up like a gale! where the Seasonic fan was supersilent.

its possible if I place this at the far end of this room I wont hear it. but by the table its too much! It sounds as if there is a fridge nearby!

I think a lot of people use headphones so much and loud music that they are a bit deaf, and think their equipment is silent. If someone uses a phone in another room I can hear what the person on the phone says!

I have to either place it at the far end of the room with a long extension cable to the PC etc, or in the storage cupboard neighbouring this room.

if I go a few metres away in the room then it is less noticeable. I think direct noise must follow the inverse square rule, where 2m will be 1/4 the noise of 1m, 3m would be 1/9 which is less than half of 2m.

The Seasonic trader emailed saying the warranty seal is damaged, I told him I havent touched that seal, and the PSU can be used upside down, where it has the logo both ways round, and looking at the photo the seal is on the side that would be on the base of the enthoo, so when you slide the PSU it must have gotten a bit damaged. but the damage isnt enough to access the screw that is presumably under the seal. the seal is a bit worn on the edge of the circular sticker. the guy says he will forward it now to Seasonic. I am not going to open the seal of a PSU, firstly there is danger and second I wont understand anything inside, and 3rdly I wouldnt know how to change components, 4thly it voids the warranty.

its like they are trying to avoid accepting the warranty.

next time I do a warranty claim, I will photograph the item from all sides so they dont try any tricks.

Internal power cables, that go from PSU to the individual components, yes, are different between PSUs.

Now, there are some brands where internal power cables are same across same brand but different model PSUs. One such is Seasonic, whereby i can use the very same internal cables (and also have used), with different model Seasonic PSUs i've used or am using. Those include: M12II-850 Evo, Focus PX-550, PRIME 650 and PRIME Ultra 650.

However, other brands can have different internal cables within the brand. Corsair is one such brand. Why Corsair has done that, changing PSU pinout on PSU side - that i do not know. But Corsair has released three cable revisions. Named: Type 3, Type 4 and Type 5.
Full chart here: https://www.corsair.com/ww/en/s/psu-cable-compatibility
even if a later revision is better, that is a negative for a product if the components arent interchangeable.

also it removes the advantage of upgrading to the same manufacturer as you cant reuse the stuff.

all my 3D equipment is Panasonic, as they all follow the same system, so I know whatever I do with the one item works with the other 2, ie 3D TV bluray recorder, active 3D TV and 3D camcorder. all HD resolution.

when I tried 3D TV recordings from 2012 when one BBC channel broadcast in 3D, eg I recorded a Wimbledon final in 3D, those recordings work perfectly on Panasonic 3D bluray players, but didnt work properly on Sony and Samsung ones.

if a firm's equipment isnt compatible with their other equipment, that is BAD!

https://www.corsair.com/ww/en/s/psu-cable-compatibility
So, it is best that you assume that each different PSU can be used only with the cables the PSU comes with. It is easier this way.


That's IEC C6 socket.

If you do buy IEC C14 to IEC C5 adapter, then you can also use 3rd or 4th cable i explained above and direct connect your monitor to UPS.
E.g this thing,
amazon UK: https://www.amazon.co.uk/Adapter-Socket-Cloverleaf-Straight-Extension/dp/B015HKVWL8
it is possible I have such an adaptor, as I bought a swathe of bits and pieces when Maplins went bankrupt and they were selling items heavily discounted. but I would need to rummage around in the different boxes of stuff.

but the converter to UK socket is supposed to arrive today so would arrive before the above. I dont think it will arrive today but it might.


Usual courier delivery around here looks like so:

At delivery day and with e.g DPD, in the morning i get an e-mail and also a SMS on my phone, showing the time range when the courier should arrive at my location. E.g between 10:15 to 11:15.
Once courier has dropped off earlier delivery but without even starting to drive at my place, courier then calls me to say that i have a delivery and they ask if i'm home to accept delivery. If i am, courier comes, delivers my package and gets a conformation signature from me.

If i'm not at home, it can go many ways.
If i'm, 5-30min away from home, i can negotiate with courier to deliver the item a bit later, once i'm at home. Usually couriers accept it, since they still are in my area by that time. But if i'm nowhere near home, i can appoint another delivery date.
Or reroute the delivery to any parcel machine, where i can then pick up up at my leisure (that option is only available when the package is small enough to fit into parcel machine).

If i fail to collect the item from parcel machine within 7 days or when 2nd on-site delivery also fails (e.g i'm not home again), the package will be returned to whomever it came from. Then, i can either get my money back (if i deem it so), or pay again for courier service to the package sender, for 2nd delivery.

Most people here, if package is small enough, will order their items directly to the parcel machine, to be picked up at their leisure. Parcel machines are located at supermarkets and open 24/7 (at least those that are outside. If parcel machine is inside, then you have access to it when the supermarket is open.).

Many online stores here also have a bonus program, where when you buy at least €100 or more at once, the courier delivery to your home is free of charge (usual rate is ~€5 per delivery). But you can always let it to be routed to parcel machine, if the package fits in there that is. If it doesn't fit, there is no parcel machine option at checkout, instead only courier delivery (some stores offer on-site pick up as well, free of charge).

Overall, we have a good courier/parcel machine system going on here. :)
your system is much better than here. Probably because they do so much business in a city like Bristol they dont care about making extra effort!

some amazon purchases can be done to a locker, or to a collection point, I always opt for those, nowadays to a collection point which is a 24 hour petrol station, where I can collect it at any time. But you cant redirect to a locker.

some such as DHL give a webpage which shows on the map where their van is currently. But with one such delivery, the webpage stopped functioning whilst I was waiting!


 
ALL ATX PSUs.

The cable that comes out of the PSU at the back end, which powers the PSU, is universal across all ATX PSUs. Since every PSU has IEC C14 power connector back there.
I am going to take the item back using my car, as the couriers wont transport such an item. the firm is based in Ilford in East London and is open 9am to 6pm weekdays. so probably Monday.
 
ALL ATX PSUs.

The cable that comes out of the PSU at the back end, which powers the PSU, is universal across all ATX PSUs. Since every PSU has IEC C14 power connector back there.
amazon say the firm have accepted the return request and will issue a refund on receipt of the item!

I will wait till it is returned and then probably go for the 1000Watt one, could you verify if that one really is silent, where no fans?

I will see if I can find someone to transport the 1980W one, maybe a "man and van", otherwise I will transport it myself. I have found the road they are on from Google Earth, I cannot find the street number of the shop, just the number before and the number after!

East London is a long return journey from Bristol, Google Maps says its a 3 hour journey. thus 6 hour round trip.

I managed to get the item back in the box using those tricks in reverse!

I covered the item with the original bag by rotating it around, then put the polystyrene on all 4 ends, and with the item upside down and the polystyrene on, I put the box over that, and then rotated the entirety around along a long side, in 2 steps, selotaped it along the original selotape so no selotape on the box directly, with all 4 cables inside, and the manuals inside and the amazon RMA inside also.

actually the bigger problem is the software is completely useless, I was going round in circles. Having used all kinds of things in the past, I know when software is no good! Well designed things you just run the installer, it locates the hardware, and its up and running. if cables or whatever need to be connected the software will tell you. eg it will say dont connect the printer now. etc.
 
I think a lot of people use headphones so much and loud music that they are a bit deaf, and think their equipment is silent.
There are outside noise cancelling headsets out there that many use. Even my headset is such, which blocks off much of outside noise. Due to this, white noise doesn't annoy me. Also, headphones/headset is good when you do not live alone, since the SFX/music i like to listen - only i can hear it, without bothering other people i live with.

its like they are trying to avoid accepting the warranty.
Yeah, could be. Since if they can refuse the warranty, they don't have to deal with it any longer and send the item back to you. Otherwise, they have to open RMA and deal with it, without the whole process being profitable for them.

But this, customer warranty claims and dealing with it, is one part of being in the retail business.

I, personally, like to deal with manufacturer directly, rather than the retail store i bought it from.

E.g when my Corsair 750D Airflow Edition PC case arrived, i noticed that the front panel plastic was broken on many spots and since plastic front fascia extends downwards and also includes PC case's two front legs, PC case was sitting crooked.

So, i contacted the store where i bought the PC case and they were readily willing to help me out and do the RMA for me. But that meant i had to pack everything up again and somehow deliver the PC case to their store (store is located in same city, but at that time i didn't have personal car and full-tower ATX case is BIG). I also asked the store on how long it takes and they said that they will ship the entire case back to Germany, to Corsair RMA center. And it should take 2 months or so.

I wasn't willing to wait that long + trouble myself with the delivery to their store, so, i declined their offer. Instead, i then contacted Corsair, because Corsair (at least back then), did sell spare parts for their PC cases (hence one of the reason why i'm using Corsair PC cases), and asked to buy the new front fascia, to replace the broken one out. Corsair opened the RMA, didn't want the whole case back and did send me the new front fascia, without me paying anything for it (not even shipping). It took ~1 week until spare part arrived, which i then replaced and got my PC case in good order again. :)

next time I do a warranty claim, I will photograph the item from all sides so they dont try any tricks.
It is best, that when you buy anything, you record the unboxing video, in one continuous take. This way, when item arrives damaged, you have proof that it arrived damaged and you didn't cause the damage.

and the software is too complicated.
You sure you downloaded the PowerPanel Personal Edition?
Link: https://www.cyberpowersystems.com/products/software/power-panel-personal/

as the website description doesnt mention the noise as the reason
Yeah, noise can be annoying.

could you verify if that one really is silent, where no fans?
The CybePower UPSes i have, are "PFC Sinewave" series, with capacity of 1300VA/780W. And they are dead silent. I have never heard any airflow noise from them. And i have two of them in the same room (at our home office). One sits just at my feet, below my table. While another is next to missus'es PC, on the table.

Now, the 1000W UPS i linked to you, is "PFC Sinewave New" series, with capacity of 1600VA/1000W. It is the successor model of what i have in use. And i don't think it has any airflow noise. Also, it would be what i'm planning to upgrade my UPSes to, in the next year.

However, if you want to have the VERY same UPS as i have, capacity and all (1300VA/780W), then here is the UK version of it;
amazon UK: https://www.amazon.co.uk/CyberPower-CP1300EPFCLCD-UK-1300VA-Outlets-compatible/dp/B01MUY9AXN?th=1

The older series go as high as 1500VA/900W.
The 1600VA/1000W is the "new" series.
 
There are outside noise cancelling headsets out there that many use. Even my headset is such, which blocks off much of outside noise. Due to this, white noise doesn't annoy me. Also, headphones/headset is good when you do not live alone, since the SFX/music i like to listen - only i can hear it, without bothering other people i live with.
I opt to mainly not listen to anything, neither music nor radio!

because then I get reality, and I have to face reality. When I listen to music its as a one off and the only activity is listening to the music.

eg when I drive the car, no music, no radio. the only sounds are from the car, the engine, the other cars, and the few times I have passengers, then talk with the passengers. Most people most of the time dont have passengers!

this way my memories are clean, my memories of driving, are 100% driving, my memories of music are 100% music. whereas my memories of say 1976 or 1981 are more music than visuals! where a lot of my memory will be a specific song heard too many times, albeit a nice song.

but recorded music is a false reality, as its a clone of an even earlier reality, often spliced and blended in a studio where it was never reality, eg the guy who produced Blondies "Heart of glass" said the intro of the song cannot be done like that for real, where it was precision studio engineering of the timing and synchronisation. They'll play it at a gig, but it wont have the precision and synchronisation of the 45rpm. The gig one will be good, but its not the same level of perfection.

Yeah, could be. Since if they can refuse the warranty, they don't have to deal with it any longer and send the item back to you. Otherwise, they have to open RMA and deal with it, without the whole process being profitable for them.
insurance firms are like this, when you buy the insurance they tell you of all the great things it will cover, but when you make a claim they say the claim isnt covered!

when you buy the policy, they tell you everything it does do, but when you make a claim they tell you everything it cant do!


with life insurance and even house insurance, people often forget to make a claim.


But this, customer warranty claims and dealing with it, is one part of being in the retail business.

I, personally, like to deal with manufacturer directly, rather than the retail store i bought it from.

yes, the manufacturer people arent traders, so they tend to be more reasonable.

E.g when my Corsair 750D Airflow Edition PC case arrived, i noticed that the front panel plastic was broken on many spots and since plastic front fascia extends downwards and also includes PC case's two front legs, PC case was sitting crooked.

So, i contacted the store where i bought the PC case and they were readily willing to help me out and do the RMA for me. But that meant i had to pack everything up again and somehow deliver the PC case to their store (store is located in same city, but at that time i didn't have personal car and full-tower ATX case is BIG). I also asked the store on how long it takes and they said that they will ship the entire case back to Germany, to Corsair RMA center. And it should take 2 months or so.

I wasn't willing to wait that long + trouble myself with the delivery to their store, so, i declined their offer. Instead, i then contacted Corsair, because Corsair (at least back then), did sell spare parts for their PC cases (hence one of the reason why i'm using Corsair PC cases), and asked to buy the new front fascia, to replace the broken one out. Corsair opened the RMA, didn't want the whole case back and did send me the new front fascia, without me paying anything for it (not even shipping). It took ~1 week until spare part arrived, which i then replaced and got my PC case in good order again. :)
its great when a manufacturer sends something for free!

I have had transformers replaced for free by quality firms, where I just had to pay postage.

when I got the Epson ET4550 ecotank printer, which is a really good printer, I bought a 5 year shop warranty, and some months before the 5 years ran out, it stopped functioning. They gave me my money back as a voucher because of the warranty! so I got those 5 years for free!

It is best, that when you buy anything, you record the unboxing video, in one continuous take. This way, when item arrives damaged, you have proof that it arrived damaged and you didn't cause the damage.


You sure you downloaded the PowerPanel Personal Edition?
Link: https://www.cyberpowersystems.com/products/software/power-panel-personal/
I dont, but its too late now, the item is back in the box, the refund authorised once they receive the goods,

there is a saying "get going, whilst the going's good"!

so as I have a line of green flags, I am going to accept them.

and the instructions never mentioned the above, they just say cyberpower.com

Yeah, noise can be annoying.


The CybePower UPSes i have, are "PFC Sinewave" series, with capacity of 1300VA/780W. And they are dead silent. I have never heard any airflow noise from them. And i have two of them in the same room (at our home office). One sits just at my feet, below my table. While another is next to missus'es PC, on the table.

can you feel any air draft from any part of the surface?

eg with the amazon URL you give later, I can see ventilation grilles at the upper and lower part of the side, is there any air current there?

Now, the 1000W UPS i linked to you, is "PFC Sinewave New" series, with capacity of 1600VA/1000W. It is the successor model of what i have in use. And i don't think it has any airflow noise. Also, it would be what i'm planning to upgrade my UPSes to, in the next year.

However, if you want to have the VERY same UPS as i have, capacity and all (1300VA/780W), then here is the UK version of it;
amazon UK: https://www.amazon.co.uk/CyberPower-CP1300EPFCLCD-UK-1300VA-Outlets-compatible/dp/B01MUY9AXN?th=1
one problem is that is the same seller!

I would need to find some other seller, as I am returning the other item to that same firm and I am now in their bad books!

I dont think my one even needs a fan, because I charged it up initially with the power off, and no fan.

when in use, the battery is fully charged, and so it must just be bypassing the power, thus the fan is gratuitous.

the fan air emerging was totally cool, no heat at all. Really it should be temperature controlled, and there is no mention in the manual of the fans. I see that as a design defect, its like they cobbled together something that worked, without raking over the design to enhance and optimise it. The machine does work, but the concept is a "take it or leave it" kind of attitude.

now if the fan came on when the battery activates during a power cut, I would accept that as a necessary evil

The older series go as high as 1500VA/900W.
The 1600VA/1000W is the "new" series.
I'll process this return first, because if I am not careful I could end up with 2 UPSes!
then probably either the 780W, the 900W or the 1000W.

BTW I realised that although you cannot daisychain say the 1000W, if you buy 2, then you can double the time by when the time starts running out, to shut down the PC. reconnect to the other UPS and boot up with that!

for lengthy disk copies, I could write my own program with a progress indicator, where I can note where it reached, and program it to be able to continue the copying from any point.

something like:

copy start_point file1 file2

where if start_point is 1G, then it moves the cursor to 1G in both files, and then starts copying from there onwards, C has inbuilt facilities for this kind of thing, eg it has a function for moving the cursor in a file, and also for appending a file.

it would check if either file was less than the given start_point and return an error message.

from experimenting with other things, I think I can write this to function almost as fast as the Linux inbuilt program I use for disk copying. to get speed you have to copy 8 bytes at a time using 64 bit addressing.
 
The CybePower UPSes i have, are "PFC Sinewave" series, with capacity of 1300VA/780W. And they are dead silent. I have never heard any airflow noise from them. And i have two of them in the same room (at our home office). One sits just at my feet, below my table. While another is next to missus'es PC, on the table.

Now, the 1000W UPS i linked to you, is "PFC Sinewave New" series, with capacity of 1600VA/1000W. It is the successor model of what i have in use. And i don't think it has any airflow noise. Also, it would be what i'm planning to upgrade my UPSes to, in the next year.

However, if you want to have the VERY same UPS as i have, capacity and all (1300VA/780W), then here is the UK version of it;
amazon UK: https://www.amazon.co.uk/CyberPower-CP1300EPFCLCD-UK-1300VA-Outlets-compatible/dp/B01MUY9AXN?th=1

The older series go as high as 1500VA/900W.
The 1600VA/1000W is the "new" series.
the 1000W one looks like a different seller,
I just noticed that yours is the same manufacturer as my one, I dont get that, where your one has lots of nice software controls, but my one doesnt.
 
can you feel any air draft from any part of the surface?
I just put my hand all over the vents and other than feeling a bit of radiating heat, i didn't feel any airflow.

I would need to find some other seller, as I am returning the other item to that same firm and I am now in their bad books!
Strange, since in EU, there is 14 day money back guarantee, whereby you don't have to even state the reason of why you returned the product.

Now, thinking about it, UK did left EU. So, i guess that rule doesn't apply to UK anymore.

the 1000W one looks like a different seller,
Well, the 1000W one is new model compared to what i have.

I dont get that, where your one has lots of nice software controls, but my one doesnt.
I looked about PowerPanel Personal Edition software and looks like CyberPower has updated their program. For one, it has different GUI. Also, it seems to contain more options.

I did a deep dive into my installers folder (i keep backups of all programs install files, habit since WinXP days) and i still have PowerPanel Personal Edition v1.6.3 installer from 2018. If you want that old version, rather than the latest v 2.x, then i can send the installer to you.

But if you want latest version, then you can download it from here: https://www.cyberpowersystems.com/p...panel-personal/powerpanel-personal-windows/#/
 
I just put my hand all over the vents and other than feeling a bit of radiating heat, i didn't feel any airflow.
I think it doesnt have a fan then, with the one I returned, there is no uncertainty of airflow!

I think the fan is totally gratuitous, as it charged up the battery without the fan, ie when it is switched off.


Strange, since in EU, there is 14 day money back guarantee, whereby you don't have to even state the reason of why you returned the product.

Amazon has a "return item" option for each purchase, then it asks why, I think you can choose to not give a reason, and they did accept the request without quibble.


Now, thinking about it, UK did left EU. So, i guess that rule doesn't apply to UK anymore.
I think the EU rules continue until the UK government modifies a specific rule,

with the EU the EU could override our laws, but now we can override EU laws. But it is an involved process to change the laws, as there are an ocean of laws.

historically say in the 1800s Britain was the most powerful country on earth, but this was via the empire, europe was dominated by Germany, the world was dominated by Britain.

more precisely the world was dominated by Portugal, Britain, Spain, France, eg africa was carved up mostly by Britain and France, and Spain got South america via Christopher Columbus. the full dynamics is complicated. Germany only got a few places eg Namibia in southern Africa.

One geopolitical disadvantage of Germany is it has very little access to the seas, whereas Britain and Portugal command the atlantic ocean.

there is a video which says Germany lost WW2 ultimately because of oil, that they had no oil, and they were thwarted from gaining oil in north Africa by the british, and thwarted from gaining russian oil at Stalingrad by the russians.

their oil was going to run out, and then their tanks and planes would be no use!

the video is here

the defeat of Germany in WW2 also involved the british decoding the enigma machines, where they knew what the germans would do next


France and Spain also have a significant command of the atlantic and command of the mediterranean. This command of the oceans led to huge empires of France, Spain, Portugal and Britain. Most of the US originally was spanish, then second largest was French, and the British part was the smallest. There is an animation here which shows how the US developed since independence. This is why major US cities on the west coast have spanish names eg Los Angeles and Las Vegas.

Geographically Britain sits above Europe in the atlantic. Ireland has even better command, but the population is very low and the land is more difficult to utilise.

the success of the roman empire is Italy commands the mediterranean. And in fact romans settled across a lot of the boundary of the mediterranean including north africa.

the rise of China is mainly because they directly face the US across the atlantic, whereas historically India was more important than China as it is at the centre of the old world and commands 2 ocean zones, where ships would go west to arabia and the east coast of africa, and return to India and then continue to the far east and return, making it a nexus of world trade.

for europe, India is better located than China, and for the US China is better located. If you purchase from China it takes a long time to reach the UK as they literally have to send a ship! But for the americans, it is more favourable.

Germany's exports often go down the river Rhine, where heavy barges go downriver which is very easy, but the last part of the Rhine is in Holland, so the dutch control the shipping export of german goods eg at Rotterdam! the empty barges then return upriver.

after WW2, the US became the top country, then Japan, then Germany, and then I think the UK.


Well, the 1000W one is new model compared to what i have.
I will have to email either the firm selling them, or the manufacturer. I'll wait till the current return is complete.

I looked about PowerPanel Personal Edition software and looks like CyberPower has updated their program. For one, it has different GUI. Also, it seems to contain more options.
their website asks for the model number, and from that it guides to software, which didnt include the PowerPanel personal edition, so I dont know if it will work.

it sounds like PowerPanel personal edition is aimed at the general public, whereas that 1980Watt one is maybe for the server market, where they will just connect it up and not do much else!

maybe the 1980Watt one is an entry level server UPS. The problem is I need one meant for the general public.

if you are running a server, then you might not care about noise.

I did a deep dive into my installers folder (i keep backups of all programs install files, habit since WinXP days) and i still have PowerPanel Personal Edition v1.6.3 installer from 2018. If you want that old version, rather than the latest v 2.x, then i can send the installer to you.
thanks for the offer, I may request this later on.

for the moment I want the return to complete,

But if you want latest version, then you can download it from here: https://www.cyberpowersystems.com/p...panel-personal/powerpanel-personal-windows/#/

will try that later
 
I just put my hand all over the vents and other than feeling a bit of radiating heat, i didn't feel any airflow.

check the other one also in case the fan is kaput!

I am thinking of contacting cyberpower as to which of their UPSes are silent, but at the moment I am a bit mentally exhausted from all these things, so am taking a rest.

there are 2 things I am waiting on: the Seasonic PSU warranty process, where the trader has forwarded it now to Seasonic. and the return of the first UPS. its all a bit frustrating!

are there any other manufacturers of UPSes which have the positive attributes such as the genuine sine curve?

one other thing, what are the negatives of this gold rated Corsair RM1000x PSU versus the Seasonic?
 
maybe the 1980Watt one is an entry level server UPS. The problem is I need one meant for the general public.
Not maybe, but for sure.

The UPS i have and the 1000W one i linked, are both in the "Backup UPS Systems" category, which are intended for home use and where noise can be a factor.
Full model lineup: https://www.cyberpower.com/eu/en/product/overview/backup_ups_systems

But the 1980W UPS is in the "Smart App UPS Systems" category and is mainly meant for the businesses. Also, most of these models are rackmount, whereby those would be used in the server room mostly. And in server room, noise isn't a factor.
Full model lineup: https://www.cyberpower.com/eu/en/product/overview/smart_app_ups_systems

Because you wanted more battery runtime than the ~30 min of 1000W UPS, i included the business/server UPS as well. Since for home use, 1000W UPS is the biggest.

check the other one also in case the fan is kaput!
I checked both of my UPSes.

Also, i have a good hearing and can easily tell when fan has audible airflow noise. As i said, i have never heard airflow noise out of our two UPSes.

are there any other manufacturers of UPSes which have the positive attributes such as the genuine sine curve?
Besides CyberPower, there are also APC, TrippLite and Eaton.

Here are UPSes that i found, that;
* operate at 230V
* in range of 900W-2250W
* true/pure sine wave (unless stated otherwise)
* line-interactive topology (unless stated otherwise)
* no rackmount, only in tower form

APC;​

1000W UPS: https://www.se.com/uk/en/product/SM...-outlets-smartconnect-port+smartslot-avr-lcd/
Noise: 45 dB(A).

1320W UPS: https://www.se.com/uk/en/product/BG...ets-rgb-lights-pure-sine-wave-midnight-black/
Noise: 45 dB(A).

TrippLite;​

900W UPS: https://www.criticalpowersupplies.c...avr-230v-c14-inlet-lcd-usb-tower-omnivsx1500/
Noise: 40 dB(A) at 1m distance.

1800W, double-conversion on-line UPS: https://www.criticalpowersupplies.c...twork-card-options-lcd-usb-db9-suint2000xlcd/
Noise: 50 dB(A) at 1m distance.

2250W UPS: https://www.criticalpowersupplies.c...k-card-options-usb-db9-serial-smartint3000vs/
Noise: 47 dB(A) at 1m distance.

Eaton;​

900W UPS: https://www.eaton.com/gb/en-gb/skuPage.5S1500IBS.html#tab-1
Noise: 25 dB(A) at 1m distance.

1000W UPS: https://www.eaton.com/gb/en-gb/skuPage.ELP1600IEC.html#tab-1
Noise: 27 dB(A) at 1m distance.

1350W UPS: https://www.eaton.com/gb/en-gb/skuPage.5P1550IG2BS.html#tab-1
Noise: 35 dB(A) at 1m distance.

For Eaton 900W and 1000W UPS, there isn't listed their output waveform. So, those could very well output simulated sine wave or even square wave.

For comparison, your Noctua fans, at full tilt (100%), output 31.5 dB(A).

All-in-all, other than CyberPower PFC Sinewave series UPS, that is confirmed not outputting any noise, all other brand UPSes do output noise. Some even quite a lot. So, there's that.

one other thing, what are the negatives of this gold rated Corsair RM1000x PSU versus the Seasonic?
Before i can do in-depth comparison between the two PSUs, i need to know if your Corsair RM1000x is 2015 year model or 2021 year model.

Here are images of the two, for you to identify which year model you have;
2015 model retail box + PSU image:

AS7V2723.jpg

Direct link if image doesn't load: https://www.kitguru.net/wp-content/uploads/2015/09/AS7V2723.jpg

2021 model retail box + PSU image:

IMG_3585.jpeg

Direct link if image doesn't load: https://www.kitguru.net/wp-content/uploads/2021/03/IMG_3585.jpeg