Question Trident Z Lighting Control not detecting RAM in Slots and other issues...

[Wolvyreen]

Hi,

I have tried everything I can think of to get this working. It's a bit of a long winded situation that I will try and explain and I really hope someone can help.
Before we get in to it, I am aware that the gigabyte software is SH@# but we have no other software to use to control the mobo lighting.

So, yesterday I noticed that everytime I tried opening the RGB Fusion app, it would say "Please Wait..." and then just exit. the same would happen with the Trident Z lighting control Software.

So I started the whole troubleshooting saga and eventually

• completely uninstalled ALL Gigabyte software and G.Skill Trident Z Lighting Control Software.
• I used CCleaner to remove any remnants of files and cleaned up the registry as well.
• I also manually scanned my entire drive for an anything related to RGB Fusion and G.Skill
• I then reinstalled the RGB Fusion software and I was surprised to see it work. However, NOW I can only control my mobo RGB and not the RAM.

The RAM is now stuck on RAINBOW.

So I figured, well I don't care, I will anyway control the RAM using the Triden Z Lighting Control software but when I started the G.Skill app, it also opened now but shows NO RAM sticks to manage.

So then I realise that the RAM is now not being detected.

And so I start becoming concerned that maybe CCleaner has borked my drivers or OS or something but then I realised that this all started BEFORE I touched CCleaner so.....

• I shut the machine down, removed and reseated the RAM sticks and tried again....NOTHING
• Then I shut the machine down, cleared the CMOS and reset the BIOS settings and tried again....NOTHING
• I then ran sfc /scannow from the command line as administrator....NOTHING
• I then ran DISM /Online /Cleanup-Image /ScanHealth from the command line as adminstrator....NOTHING
• I tried REINSTALLING the Chipset drivers and reboot....NOTHING

Then I look over to the LED display on my Galax 2080 ti HOF and notice that the display info is not showing. So...

• I check if the Xtreme Tuner software is running and it is.
• So I open up the app and exit it and restart it and the LED display STILL shows NOTHING.

So now I am at a loss...I don't know where to from here....

Has anyone got ANY suggestions for me?? I would really appreciate someones help here.

 

[Wolvyreen]

So some news, Reinstalling the Xtreme Tuner for the Galax 2080ti HOF GPU seems to have resolved the LED Display issue.

so 1 down...

 

[Wolvyreen]

FINALUPDATE: is the following for any future people having the same problem.

I was ready to reinstall my windows when I read somewhere that someone downloaded the ASUS Aura software and was able to control their RAM Modules that way.

So I figured that if I was going to reinstall, I had nothing to lose....

It worked! I can't believe it. Running the ASUS Aura software to control my G.Skill RAM on a Gigabyte Aorus Master.

GG!!!

 

[notea]

you can also use the gskill rgb software
link : GSkill RGB software

 

[Wolvyreen]

you can also use the gskill rgb software
link : GSkill RGB software

My snapshot shows that I am using the GSkill software. it didn't work either

 

[notea]

did you check for any bios and chipset updates? that is usually the problem with RGB ram incompatibilities, more so on AMD setups

 

[Wolvyreen]

Yup, already running latest F11 BIOS at the time of troubleshooting and if it was BIOS, then the ASUS Aura app would also not work.

I suspect that this is related to the GSkill and Gigabyte software not playing nice together and corrupting a driver or registry entry or something but I'm happy to continue to use the ASUS software cause it seems to have better developers on it.

 

[notea]

Yup, already running latest F11 BIOS at the time of troubleshooting and if it was BIOS, then the ASUS Aura app would also not work.

I suspect that this is related to the GSkill and Gigabyte software not playing nice together and corrupting a driver or registry entry or something but I'm happy to continue to use the ASUS software cause it seems to have better developers on it.

i just remembered, i used to own an aorus Z370 ultra gaming and had massive issues with RGB, thing was i had to install app center and launch the other apps from there to make it work

 

[Wolvyreen]

i just remembered, i used to own an aorus Z370 ultra gaming and had massive issues with RGB, thing was i had to install app center and launch the other apps from there to make it work

Also tried that didn't work...

 

[ManFur]

I have the same Motherboard and ram and had same issue as you. The new version of RGB fusion fixed it for me.
Release B20.0122.1

 

[Glazyator]

FINALUPDATE: is the following for any future people having the same problem.

I was ready to reinstall my windows when I read somewhere that someone downloaded the ASUS Aura software and was able to control their RAM Modules that way.

So I figured that if I was going to reinstall, I had nothing to lose....

It worked! I can't believe it. Running the ASUS Aura software to control my G.Skill RAM on a Gigabyte Aorus Master.

GG!!!

thank you i have problem finish...