[SOLVED] Trouble with drives or nvidia driver (can't tell which) and constant crashing ?

[Gigabot]

Hello,

I am having constant crashes on my system anytime I game. So this started with a Samsung 980 Pro 2TB SSD.
I got crashes and sent the drive back twice. They replaced it with a Samsung 990 Pro 2TB and since then the latest nvidia drivers have also been a [language] show on my system;

CPU: 7900x
CPU cooler:Thermalright Royal Pretor 130
Motherboard: Asus Strix b650e-f
Ram:32gb ddr5 gksill flare x5
SSD/HDD: 2tb samsung 990 pro, 1tb sn770, 1tb wavlink 880t
GPU:rtx 4070 asus tuf
PSU:corsair rmx850
Chassis:Lian li 216x
OS: windows 11 pro 24h2
Monitor: acer nitro 1440p170hz/msi 24 1080p

My pc is stable, with and without PBO, and gpu oc. I can run cinebenchr24 multi for 30 min fine, stream on 2 platforms on obs fine, run any app or program just fine as soon as I run any game my pc crashes and it is different every day.

Yesterday I gamed and streamed to twitch for 2 hours, today I can't even run 1 game for more than 5 minutes. Just tonight I spent 2 hours ddu and reinstalling gpu drivers as well as bios update. The 990 pro shows no errors in magician or error checking or in sfc/scannow or DISM checks from command prompt. I am almost certain from over a month of problems that it is the gpu driver but even when I rolled back to nvidia 566.36 there is no stability, even after ddu and clean install.

I am tired, I just want to game. If anyone has any ideas of how to narrow it down or fix please help. I have also tried turning down settings, turning off DLSS and relfex. I have also tried an sn850 1tb as my os drive but same results, games crash it and I have reinstalled windows like 4 times on each drive. The sn850 was more stable on some games but eventually crashed too. I have also tried running gpu and nvme on gen 3, and reinstalling drivers from device manager for storage controllers.

 

[boju]

Test: remove graphics card and Nvidia drivers and only run igpu. This'll tell if it's anything to do with the graphics card, Nv drivers (might have to go back further), power issue or the card itself. I highly doubt it's the m2 drives.

Install the latest mobo chipset from Amd also if haven't, everytime after clean OS install.

If you're running pro version of Windows, disabling automatic device driver installation is simple enough. Home version is a bit more involved but doable. You'd typically disable this feature asap after installing Windows so it doesn't decide to install something that might not be stable without you knowing.

 

[Gigabot]

So wanted to update this, I had my ram run to expo 6000mhz since I got the pc 2 years ago, the 7900x only runs ram at 5200mhz max, which I checked on the official amd website looking for drivers.

It is stable now and even boots way quicker.

I can't believe for 2 years I had so many problems from ram speed.

Thanks tho boju for the input.

lesson learned always check official cpu specs for ram speed and not mobo.

 

[Gigabot]

ok so now my pc just double crash restarted.

I have no idea what to do

and it says failed to initialize crash dump

so i cant see what happened

here is event viewer.
image

https://imgur.com/a/JxsuO7n

Edit

What is weird is Ihad a cheap wavlink dram less ssd for a year with no problems, I swapped to the 990 pro and all of this instability happened.

 

[JayGau]

What are your temperatures when gaming? Did you monitor your 990 pro temp? If you replaced a gen 3 with a gen 4 you need a cooler for the drive (gen 4 runs much hotter). Usually they just throttles down when they overheat but since you say the problem started with the new drive you need to take into account every parameters. And is this drive for your game library or is it the system drive?

Also the Event viewer seems to point out a power issue. When you run stress tests you don't draw as much power as when gaming since most tests don't load everything at the same time like a game does (cinebench only loads the CPU for example). The RM850x is a great PSU but like anything else it can fail. How hold is it?

And what is your Windows power plan? If it's balanced you can try to set it to performance, or vice versa.

 

[Gigabot]

Hi,
so in games I get 50-70C on the 7900x with pbo (-20 offset all core curve, +200 oc, auto scalar, mobo power limits and temp limits)
I have a really good air cooler with ptm that doesn't go above 80's even in cinebench
in fact the only time I have problems is gaming.
All of my drives have mobo heatsinks that keep the drives in the 40's c when gaming.
Also I am using the 990 pro for os and partial game storage.
Good idea to check psu, it is 2 years old and I have been running high performance power plan.
it pulls about 120-150w when gaming on cpu and 180-200w on gpu when gaming.
Thanks for helping me it is confusing because all this only started when upgraded to a better os drive.
but I learned that higher end drives pull higher sustained speeds and can be more sensitive to oc's since the shared pci lanes.
I will try balanced mode.
Do you have any ideas as to what would prevent windows from creating error logs?

 

[Gigabot]

even weirder I gamed for hours last night no problems and today it is wonky.
seems like a driver issue, and considering the latest nvidia drivers have been messy makes me narrow it down to that or psu.

 

[JayGau]

The RM850x has a 10 years warranty so if it's failing after 2 years it's because you got unlucky enough to get a defective one. But it's unlikely the problem. You said it's your system drive? How did you migrate to the new drive? Did you clone the old one or did you fresh install Windows?

 

[Gigabot]

I am so lost,
every day is different,
I have removed all pbo settings and gpu overclocks,

that were stable on a cheap $50 ssd

I have had to completely detune my pc.

It has crashed every time I have gamed today.

2 nights ago I gamed and streamed with pbo settings on.

I have tried checking so many drivers.

I have contacted samsung support and they don't know what's wrong.

I don't know what to do.

It seems like drivers, but my pc won't log crash dumps and I can't figure out why.

I did a fresh install of windows on this drive 3 times so far.

I have windows installed on my back up sn850 drive i am so close to swapping and snapping this 990 pro in half

All i can think is it is an asus/ samsung conflict, the only drives that have not worked are the 980 pro and the 990 pro

2 years apart and the same symptoms

 

[Gigabot]

The latest nvidia drivers have been crashing people's pc's.
572.xx

The latest drivers came out right when I swapped SSD's.

I have run pc with and without PBO or GPU OC.

Updated every driver possible.

run DISM and SFC.

I have run Heaven, 3d mark tests, PCmark 10, Cinebenchr24 multi for 30 min with and with out PBO and OC, the only time it crashes is gaming.

and when I did have logs it pointed to driver errors.

I will update this thread when new nvidia drivers come out.

For anyone else on nvidia GPU's experiencing crashed and BSOD's. It is a known thing now, that the latest drivers since 5000 series launch are garbo.

Thanks for everyone who shared ideas, your advice was good. It was a driver error vs hardware and thanks for giving feedback.


One thing I love about pc's and pc life is every time I run into errors and trouble shooting I learn something valuable, even tho it is stressful. I learned my CPU (7900x) supports max ram speed of 5200mhz, and I had expo 6000 for the last 2 years. Now it boots instantly.

Here's some links for anyone else having trouble.

GamersNexus Drivers

GeForce GRD 572.83 Feedback Thread

 

[Gigabot]

Ok now this gets even weirder,
My drive will not create a dump file
I have changed page file and virtual memory
I am really leaning toward both nvidia drivers and the samsung drives being incompatible with this mother board
If anyone has any ideas please help
I have reached out to samsung many times and they cannot help either.
That or the nvidia driver is crashing so hard it cant even log it
also I cannot find my dump files at all

I have searched my pc for the address given by windows and also from microsoft

I am not new to pc's but I am having multiple errors I have not once had before and I am lost.

I rolled back to drivers from mid 2024 and still getting these hard full system crashes on a 4070.

event view of volmgr error

dump file location

 

[Gigabot]

I checked the boot logs,

These fail to load every time for years now

https://imgur.com/a/WR9XCSJ

View: https://imgur.com/a/WR9XCSJ

 

[robertito54321]

1. What games are you crashing on? Crashes can vary from game to game, driver to driver.
2. What kind of crashes are you getting? Bluescreen, crashes to the desktop with or without error messages?
3. I assume this: [Ram:32gb ddr5 gksill flare x5] is two sticks of 16gb?

 

[Gigabot]

Hello,

Every game I play, on any of my 3 drives crashes.

hard crashes, full crashes, windows goes black , pc off
sometimes bsod.

I just full reset windows from media creation installation tool, and the first game I loaded up halo infinite crashed instantly.

I am not sure but I didn't have any of these problems until the 990 pro.
The only time the pc crashes is gaming. Could be the 4070? Right now I am on older driver for gpu, 560.94, not even the latest buggy ones.
Yes the ram is 2x16

 

[Gigabot]

I am so confused, 2 hours after a fresh windows install from usb

My pc is crashing from apps, transferring files, downloading apps

and it is idling at 68c

where just on the last windows install it didn't hit 60'sc even gaming.

I am so lost, I don't even know what to do but just use my back up sn850 and curse samsung drives for eternity.

 

[robertito54321]

Hello,

Every game I play, on any of my 3 drives crashes.

hard crashes, full crashes, windows goes black , pc off
sometimes bsod.

I just full reset windows from media creation installation tool, and the first game I loaded up halo infinite crashed instantly.

I am not sure but I didn't have any of these problems until the 990 pro.
The only time the pc crashes is gaming. Could be the 4070? Right now I am on older driver for gpu, 560.94, not even the latest buggy ones.
Yes the ram is 2x16

I am currently using driver version 561.09, because with Apex Legends any driver above that version crashes the game. Trust me when I say this, I did test all the other driver above that version. Anyways, this is a known issue with setups like yours (AMD cpu + NVIDIA gpu), see:

https://shorturl.at/UUbqK (had to shorten the url, because of the stupid spam filter on this site)

On my old pc I used to play on 560.94, which also seemed to work fine. So I don't suspect the driver to be the issue here.

I also have Samsung 990 EVO 2TB (non Pro, but Plus) and its working perfectly fine. Did you by any chance update the default Microsoft drivers (note drivers, NOT firmware) with the Samsung ones? If so, thats a big no no. The Samsung drivers are known to be buggy.

Your cpu idling (when not gaming) at 68c does not seem right. Mine sits around 37c on a 7800x3d. Assuming your cooler fans are blowing in the correct direction, I would check the thermal paste distribution on the cpu. Unmount the cooler to make sure that part was correct. You do need to clean off old paste with Isopropyl alcohol, then re-apply new paste. Worst case scenario the paste could not be covering all heat sources, thus producing bad thermal transference.

What thermal paste did you use and when was the last time you applied it?

Edit: I might have read this wrong and you meant cpu idling when gaming. If so, thats perfectly fine, your cpu can handle temps up to 90c.

 

[Gigabot]

Final update, and you can mark this as solved.

I swapped in my WD_BLACK 1TB SN850 NVMe SSD.

occt, cinenbench worked, and I gamed on latest nvidia drivers, no crashes.

I don't understand why, but both the samsung980 pro 2tb and 990 pro 2tb were unstable on my Asus Strix b650e-f mobo.

I am just glad I had my sn850 with a windows install on back up.

If anyone ever has problems with Samsung drives on Asus mobo's just get a new drive.

Thank you to everyone who posted an answer and offered support. This was beyond any logic and just Samsung no work on Asus I guess.

I am currently using driver version 561.09, because with Apex Legends any driver above that version crashes the game. Trust me when I say this, I did test all the other driver above that version. Anyways, this is a known issue with setups like yours (AMD cpu + NVIDIA gpu), see:

https://shorturl.at/UUbqK (had to shorten the url, because of the stupid spam filter on this site)

On my old pc I used to play on 560.94, which also seemed to work fine. So I don't suspect the driver to be the issue here.

I also have Samsung 990 EVO 2TB (non Pro, but Plus) and its working perfectly fine. Did you by any chance update the default Microsoft drivers (note drivers, NOT firmware) with the Samsung ones? If so, thats a big no no. The Samsung drivers are known to be buggy.

Your cpu idling (when not gaming) at 68c does not seem right. Mine sits around 37c on a 7800x3d. Assuming your cooler fans are blowing in the correct direction, I would check the thermal paste distribution on the cpu. Unmount the cooler to make sure that part was correct. You do need to clean off old paste with Isopropyl alcohol, then re-apply new paste. Worst case scenario the paste could not be covering all heat sources, thus producing bad thermal transference.

What thermal paste did you use and when was the last time you applied it?

Edit: I might have read this wrong and you meant cpu idling when gaming. If so, thats perfectly fine, your cpu can handle temps up to 90c.

Thank you for your experience, and sharing ideas. These are solid things to try. But in my case for whatever reason it was the drive itself.