Question Trouble with RGB fan lighting on Raidmax Alpha Prime

[yxshi99]

i recently set up a new build in the Raidmax Alpha Prime, and everything is working fine aside from the RGB functions on the front 3 fans. the lights in the fans are on, but i am unable to control their color with the remote that came with the case. also, when i first set it up, the color of the fans was a bright white/yellow, and after a power outage one day, they switched to just pure white. i'm curious as to what's keeping me from controlling the colors/patterns with the remote. i have an ASUS B450-gaming rog strix motherboard, if that's important. i installed the aura sync from the ASUS website to see if i can somehow control the LEDs, but i could only control the small icon light on the motherboard. any help is appreciated

 

[Lutfij]

Are the fans connected to the motherboard? I'm assuming that the fans have an RGB connector that can be plugged into the board's header.

 

[yxshi99]

Are the fans connected to the motherboard? I'm assuming that the fans have an RGB connector that can be plugged into the board's header.

i believe so, the lights are on and all 3 fans are spinning. is it possible that my motherboard just doesnt support extra RGB controls? i know some motherboards do/dont

 

[jokijim]

i recently set up a new build in the Raidmax Alpha Prime, and everything is working fine aside from the RGB functions on the front 3 fans. the lights in the fans are on, but i am unable to control their color with the remote that came with the case. also, when i first set it up, the color of the fans was a bright white/yellow, and after a power outage one day, they switched to just pure white .My motherboar is asus tuf z390-plus gaming wifi.
please help.the aura software do not change colour of the fans