I built my first PC last week with no apparent issues. It worked fine for a week, but today it started shutting down randomly. I could really use some help figuring out how to diagnose.
The build is a Ryzen 5 3600, with GeForce GTX 1660 Super, a 1tb M.2 Inland SSD, 16gb of Vengeance RGB Pro DDR4-3600, Asus B450F ROG Strix, and CX650M 650 Watt 80 Plus Bronze PSU.
It started when my daughter was playing Roblox, just a sudden and full shutdown, no warning or glitching. Not a restart. I replicated it playing Skyrim on Steam, then also just poking around on the PC. I booted to bios, reset the RAM to "auto" (I had set it to 3600, that's the only tweaking I had done). Then I tried Windows diagnostic and HCIMemTest and it shutdown during both. I loaded bios and was about to boot to MemTest86, and it shutdown in bios mode before I could even get it to boot the usb.
Both cpu temps and voltages seem to be within a normal range. I'm not sure what else I should check at this point. Buy some new RAM and test? Any advice? Thanks in advance!!
The build is a Ryzen 5 3600, with GeForce GTX 1660 Super, a 1tb M.2 Inland SSD, 16gb of Vengeance RGB Pro DDR4-3600, Asus B450F ROG Strix, and CX650M 650 Watt 80 Plus Bronze PSU.
It started when my daughter was playing Roblox, just a sudden and full shutdown, no warning or glitching. Not a restart. I replicated it playing Skyrim on Steam, then also just poking around on the PC. I booted to bios, reset the RAM to "auto" (I had set it to 3600, that's the only tweaking I had done). Then I tried Windows diagnostic and HCIMemTest and it shutdown during both. I loaded bios and was about to boot to MemTest86, and it shutdown in bios mode before I could even get it to boot the usb.
Both cpu temps and voltages seem to be within a normal range. I'm not sure what else I should check at this point. Buy some new RAM and test? Any advice? Thanks in advance!!