[SOLVED] Type-C to VGA adapter driver error

[LetterC67]

Hi,

Recently I bought a Type-C to VGA adapter to connect my laptop (MSI Modern 14, 10th) to an external display. When I connect my laptop to the monitor, I get an error "USB device not recognized" and then device manager show "Unknown USB Device" (Port Reset Failed)". I cannot manually find driver for my adapter because there is no brand on the package. I know my laptop doesn't support Thunderbolt or Alt Mode but there is Type-A to VGA adapter too, so I think my Type-C adapter should work, am I wrong?

So how can I find a proper driver for my adapter? Or is there any way to connect my laptop to an external display (I have already used the HDMI port for the second screen) ?

Thanks in advance!

 

[kanewolf]

Hi,

Recently I bought a Type-C to VGA adapter to connect my laptop (MSI Modern 14, 10th) to an external display. When I connect my laptop to the monitor, I get an error "USB device not recognized" and then device manager show "Unknown USB Device" (Port Reset Failed)". I cannot manually find driver for my adapter because there is no brand on the package. I know my laptop doesn't support Thunderbolt or Alt Mode but there is Type-A to VGA adapter too, so I think my Type-C adapter should work, am I wrong?

So how can I find a proper driver for my adapter? Or is there any way to connect my laptop to an external display (I have already used the HDMI port for the second screen) ?

Thanks in advance!

Have you contacted whoever you bought the adapter from for help with a driver ?

 

[LetterC67]

Have you contacted whoever you bought the adapter from for help with a driver ?

No I haven't. I bought it at a small shop which quite far from my home so the next time I visit I will ask them for the driver!

I have googled for the information and here is exactly my adapter: https://www.amazon.com/Adapter-CODE...09082523&sprefix=type+c+to+vga,aps,394&sr=8-9 , but I still cannot find the driver, could you help me?

 

[SkyNetRising]

I have googled for the information and here is exactly my adapter: https://www.amazon.com/Adapter-CODEGEN-Converter-Compatible-MacBook/dp/B07Y9PQJQQ/ref=sr_1_9?crid=2N3N6IZ51KQVG&dchild=1&keywords=type+c+to+vga+adapter&qid=1609082523&sprefix=type+c+to+vga,aps,394&sr=8-9 , but I still cannot find the driver, could you help me?

It requires USB-C port with thunderbolt support. Your laptop doesn't have it.

【Broad Compatibility】 The USBC to VGA compatible with Devices with USB-C/Thunderbolt 3/Type-C Port: New MacBook 2015, 2016, MacBook Pro (2016/2017), Dell XPS 13(9350/9360), Dell XPS 15, Dell Inspiron 13-700, Lenovo Yoga 900/900s, Acer Predator 15, Chromebook Pixel, HP Spectre x360, HP Spectre x2 and more. 【Please Note: NOT Support MHL mode phone/tablet, such as LG Google Nexus 5X/6P, LG Stylist/LG G6, LG V30, ZTE/ZTE max pro Phone etc.】

 

[kanewolf]

No I haven't. I bought it at a small shop which quite far from my home so the next time I visit I will ask them for the driver!

I have googled for the information and here is exactly my adapter: https://www.amazon.com/Adapter-CODEGEN-Converter-Compatible-MacBook/dp/B07Y9PQJQQ/ref=sr_1_9?crid=2N3N6IZ51KQVG&dchild=1&keywords=type+c+to+vga+adapter&qid=1609082523&sprefix=type+c+to+vga,aps,394&sr=8-9 , but I still cannot find the driver, could you help me?

Did you notice that at the bottom of the Amazon description Codegen says to contact them. I found this website -- http://destek.codegen.com.tr/

 

[kanewolf]

It requires USB-C port with thunderbolt support. Your laptop doesn't have it.

That description to me isn't clear that it REQUIRES thunderbolt.

 

[LetterC67]

Did you notice that at the bottom of the Amazon description Codegen says to contact them. I found this website -- http://destek.codegen.com.tr/

Thank you very much 😎 I have contacted them, now I will just wait for reply!