[SOLVED] UEFI/BIOS not displaying NVMe info on startup

rabbidreader

Distinguished
Aug 15, 2014
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18,510
ASUS Prime H370-A MotherBoard
Win 10 Home OS
BIOS - American Mega trends Version 0802
Intel Core I7 3.20Ghz
32Gb RAM (Crucial Ballistix) DDR4 2666MHz
NVIDIA GeForce GTX 1060 6 GB
NVMe - Sabrent Rocket - 1 TB and 500 GB - both are NVMe 4.0 Gen 4

I switched out the original SATA Drive for the NVMe drives 1 - 500GB for the OS and 1 - 1TB for storage. Both are Sabrent and both work fine, but neither shows in the start up BIOS screen before Win10 loads. Drives are visible in Explorer though. But on the start up screen that identifies/detects and lists line by line hardware, storage, memory, etc. there is no mention of the NVMe's . The computer runs fine and the drives are identified correctly on the UEFI screen. How can I get them to show up in BIOS portion of start up as my storage device? Originally, the SATA drive did get detected and was listed. Additionally, I also upgraded the RAM and it gets generically listed, by type (DDR4)and amount (32GB), but not by the Manufacturer's name (Crucial/Ballistix). Just curious if there is a way to "fix" this. BIOS is: American Megatrends version: 0802

Just a guess on my part...would it possibly be due to this board runs Native RAID support when two M.2NVMe drives are installed? I was not clear on ASUS' explanation about this. I believe I would still need to invoke RAID on the UEFI interface, but maybe I am wrong. Even so, shouldn't the BIOS screen that runs during boot up before the OS loads still detect, identify, list the storage system? It shows on the UEFI interface -and asked me, when I selected the drive, if I wanted to set it to RAID. However, I closed the screen and edited without saving any changes.
 
Solution
BIOS - American Mega trends Version 0802
The latest BIOS version for that motherboard is 2901, meaning you should gradually work your way to the latest version and you should be back to optimal functionality. As a word of caution please take note of all the firmware(ME) updates you're going to have to perform in between the BISO updates. Best to take down the dates and versions on a piece of paper so you can keep track of what's pending.

As for your OS, what version are you on(not Edition)? Make and model of your PSU? What model for the i7 processor?
BIOS - American Mega trends Version 0802
The latest BIOS version for that motherboard is 2901, meaning you should gradually work your way to the latest version and you should be back to optimal functionality. As a word of caution please take note of all the firmware(ME) updates you're going to have to perform in between the BISO updates. Best to take down the dates and versions on a piece of paper so you can keep track of what's pending.

As for your OS, what version are you on(not Edition)? Make and model of your PSU? What model for the i7 processor?
 
Solution
BIOS - American Mega trends Version 0802
The latest BIOS version for that motherboard is 2901, meaning you should gradually work your way to the latest version and you should be back to optimal functionality. As a word of caution please take note of all the firmware(ME) updates you're going to have to perform in between the BISO updates. Best to take down the dates and versions on a piece of paper so you can keep track of what's pending.

As for your OS, what version are you on(not Edition)? Make and model of your PSU? What model for the i7 processor?

Well, to say I am shocked would be an understatement! I had done some searching for my "latest" BIOS and felt comfortable that what I came across meant I was fine. After seeing your information, I did some more searching and finally found it. I can't believe I am sooo out of date on the BIOS. I imagine I will need to do some driver updates as well. Also, does ME refer to Management Engine?

To answer your follow up questions:
OS Version - 20H2
PSU - CWT - GPT500S-A (500 Watt)
CPU Model - Coffee Lake

Thank you for the support!
 
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