Look in Reliability History and Event Viewer. Either tool or both may be capturing some error code, warning, or even an informational event that precedes or corresponds with being "kicked".
Reliability History is much more user friendly. Event Viewer requires more time and effort to navigate and understand.
http://www.tomshardware.com/faq/id-3128616/windows-event-viewer.html
Make and model information for modem, router, or modem/router if combined. The router's logs (if available and enabled) may provide some clue.
Also: the PC. Doublecheck to ensure that only
one network adapter (either wired or wireless as is being used) is enabled.
Last, if necessary: Run "ipconfig /all" (without quotes) on his pc via the Command Prompt. Post the results.
He should be able to copy and paste the results with no need to retype everything.
Okay so my friend showed me that in reliability monitor there was errors there was red X's Yellow cautions, and in every line sense he got the pc a blue circle. The critical events were in Xbox game bar the Warnings were in the Epic games launcher, and the informational events were in Epic Online services, Epic Games Launcher, Epic Games Launcher Prerequisite, Security Intelligence Update for M..., and some Microsoft Visual C++ and then also he did the "ipconfig/all" and he tried to copy and past it to send to me but it was like a link thing that took me to documents, but it was there in the documents so idk if it'll work her e but ill try
and idk how else to do it but past the whole thing 😭, he didn't end up doing the event viewer but if u need it im sure he could get it
Windows IP Configuration
Host Name . . . . . . . . . . . . : Rambo
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : lan
Unknown adapter ProtonVPN TUN:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : ProtonVPN Tunnel
Physical Address. . . . . . . . . :
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Ethernet adapter Ethernet:
Connection-specific DNS Suffix . : lan
Description . . . . . . . . . . . : Realtek PCIe GbE Family Controller
Physical Address. . . . . . . . . : D8-5E-D3-E7-20-85
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2607:fb90:d72f:8c18::2a3(Preferred)
Lease Obtained. . . . . . . . . . : Sunday, January 1, 2023 12:54:04 AM
Lease Expires . . . . . . . . . . : Wednesday, February 7, 2159 7:26:29 AM
IPv6 Address. . . . . . . . . . . : 2607:fb90:d72f:8c18:c49f:fb17:2dfe:c83e(Preferred)
IPv6 Address. . . . . . . . . . . : fd84:3a2b:9bbd::2a3(Preferred)
Lease Obtained. . . . . . . . . . : Sunday, January 1, 2023 12:54:04 AM
Lease Expires . . . . . . . . . . : Wednesday, February 7, 2159 7:26:29 AM
IPv6 Address. . . . . . . . . . . : fd84:3a2b:9bbd:0:684b:347d:4177:fe6b(Preferred)
Temporary IPv6 Address. . . . . . : 2607:fb90:d72f:8c18:99a1:204e:cff8:cb3b(Preferred)
Temporary IPv6 Address. . . . . . : fd84:3a2b:9bbd:0:99a1:204e:cff8:cb3b(Preferred)
Link-local IPv6 Address . . . . . : fe80::ae9f:b317:6b23:5295%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.12.239(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Sunday, January 1, 2023 12:50:52 AM
Lease Expires . . . . . . . . . . : Monday, January 2, 2023 12:54:03 AM
Default Gateway . . . . . . . . . : fe80::3e58:5dff:fe66:dc11%10
192.168.12.1
DHCP Server . . . . . . . . . . . : 192.168.12.1
DHCPv6 IAID . . . . . . . . . . . : 131620563
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-2B-34-F8-57-D8-5E-D3-E7-20-85
DNS Servers . . . . . . . . . . . : fd84:3a2b:9bbd::1
192.168.12.1
NetBIOS over Tcpip. . . . . . . . : Enabled
Unknown adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : TAP-ProtonVPN Windows Adapter V9
Physical Address. . . . . . . . . : 00-FF-10-60-B7-E6
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wi-Fi:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : lan
Description . . . . . . . . . . . : Realtek 8821CE Wireless LAN 802.11ac PCI-E NIC
Physical Address. . . . . . . . . : B4-8C-9D-09-DB-E5
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Local Area Connection* 1:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
Physical Address. . . . . . . . . : B4-8C-9D-09-DB-E5
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Local Area Connection* 2:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #2
Physical Address. . . . . . . . . : F6-8C-9D-09-DB-E5
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Ethernet adapter Bluetooth Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : B4-8C-9D-09-DB-E4
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
C:\Users\darre>Microsoft Windows [Version 10.0.22621.963]
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