[SOLVED] Urgent! Need help with windows 7 BSOD

Aug 28, 2020
2
0
10
Hi all,

I'm running windows 7 x64.

The BSOD occured after I used a program called driver hub to update my drivers. It was going well, however after attempting to download a driver (I believe it had to do with a USB driver but I can't confirm) my computer shutdown. I restarted the computer and tried to reinstall the driver, I also got a prompt to update windows so I did that as well. My computer shutdown again but this time it loaded into a BSOD.

I've tried to boot into safe mode and it starts loading drivers but then stops and shuts down. I tried to use last know good configuration but that didn't work either. I tried to load into automatic repair mode but that didn't work, and system restore doesn't work either. I do however have access to command prompt, windows memory diagnostics, and system image recovery (although it says windows cannot find a system image on this computer)

Technical Information on blue screen:

*** STOP: 0x0000007E (0xFFFFFFFF80000003, 0xFFFFF8800194A02D, 0xFFFFF880009A9468, 0xFFFFF880009A8CD0)

*** asstahci64.sys - Address FFFFF8800194A02D base at FFFFF88001934000, Datestamp 599a919f
------------------------------------------------------------
Information from startup repair
Problem signature:
Problem Event Name: StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: 21198527
Problem Signature 05: AutoFailover
Problem Signature 06: 11
Problem Signature 07: 0x1000007e
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

---------------------------------------------------
Diagnosis and repair details:
---------------------------------------------------
Root cause found:
---------------------------------------------------
Unknown Bugcheck: Bugcheck 1000007e. Parameters = 0xffffffff80000003, 0xfffff8800ad8502d, 0xfffff880033dfec8, 0xfffff880033df730.

Repair action: System files integrity check and repair
Result: Failed. Error code = 0x490
Time taken = 136422 ms
---------------------------------------------------
Session details
---------------------------------------------------
System Disk = \Device\Harddisk0
Windows directory = D:\Windows
AutoChk Run = no
Number of root causes = 1

Ask me if you need any other information.
 
Solution
Yep!

First download the windows 10 iso file from offical Microsoft site.

Then make the pendrive bootable in order to install Windows. Here is the guide to make pendrive bootable -
https://www.maketecheasier.com/use-rufus-create-bootable-flash-drive/?amp

Now,
Enter the bios setting then Change the boot option to your pendrive and save and exit.

Now here's the main part comes,
Just format the drive which have previous windows installed. Usually it always 'C' drive.

Dor format other drives.


But yah,
You will definitely lose your C drive data for sure.

Riuzaki

Commendable
Aug 23, 2020
86
6
1,565
Your windows is now corrupted.
You need to install a new fresh Windows.

The reason behind this corruption is
Sudden shutdown while updating.


Never use any third party software to install drivers.
 

Riuzaki

Commendable
Aug 23, 2020
86
6
1,565
Yep!

First download the windows 10 iso file from offical Microsoft site.

Then make the pendrive bootable in order to install Windows. Here is the guide to make pendrive bootable -
https://www.maketecheasier.com/use-rufus-create-bootable-flash-drive/?amp

Now,
Enter the bios setting then Change the boot option to your pendrive and save and exit.

Now here's the main part comes,
Just format the drive which have previous windows installed. Usually it always 'C' drive.

Dor format other drives.


But yah,
You will definitely lose your C drive data for sure.
 
Solution