usb cable modem uninstalls on restart everytime

[Guest]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

I have a motorola 4200 usb broadband/cable modem that shows up as driver
unknown under usb when I start or restart windows. It just won't stay
installed. I've turned off power saving in the usb root hub.
Once installed it works fine until I restart.
any ideas would be grateful.

 

[Guest]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

On Sun, 15 Aug 2004 22:17:16 GMT, "stephen.reading100"
<stephen.reading100@ntlworld.com> wrote:

>I have a motorola 4200 usb broadband/cable modem that shows up as driver
>unknown under usb when I start or restart windows. It just won't stay
>installed. I've turned off power saving in the usb root hub.
>Once installed it works fine until I restart.
>any ideas would be grateful.
>
You can fix that problem very easily:
Connect the Cable Modem using the Ethernet cable instead of the USB
cable. Not only will you have no software problems, you will have a
faster, more reliable internet connection.

Of course this requires that your Cable Modem have an Ethernet port,
and that your computer have an Ethernet port.

Donald L McDaniel
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