So, I have a problem. I tried plugging a new internal hard drive into my computer's SATA ports. Now, for some inexplicable reason, none of my USB ports work. This is a huge problem, because my mouse needs USB to work and I can only use my keyboard.
What I've tried that did nothing:
-Rebooting
-Different USB ports
-Uninstalling every USB device on the computer and rebooting (Windows says the drivers are fine anyways)
-Restore points (have none)
-Refreshing the whole computer (it gets stuck because it then can't see the flash drive it's installing from)
-Disabling the power saving features
-Detecting hardware changes
-Different mouse
-Checking for damaged ports (they were perfectly fine earlier today)
-Installing the motherboards' chipset software
-Every common fix for this problem that existed on the Internet or Microsoft tech support could think of
None of the above helped.
Specs:
-ASRock B550 Pro 4 motherboard
-AMD Ryzen 5 3600
-GTX 1660 Super
-A power supply well in excess of 700 watts
-16GB of DDR4 3200 RAM
-500GB NVME SSD (boot drive), 1TB Seagate 7200RPM mechanical hard drive
-Windows 10 64 bit
What I've tried that did nothing:
-Rebooting
-Different USB ports
-Uninstalling every USB device on the computer and rebooting (Windows says the drivers are fine anyways)
-Restore points (have none)
-Refreshing the whole computer (it gets stuck because it then can't see the flash drive it's installing from)
-Disabling the power saving features
-Detecting hardware changes
-Different mouse
-Checking for damaged ports (they were perfectly fine earlier today)
-Installing the motherboards' chipset software
-Every common fix for this problem that existed on the Internet or Microsoft tech support could think of
None of the above helped.
Specs:
-ASRock B550 Pro 4 motherboard
-AMD Ryzen 5 3600
-GTX 1660 Super
-A power supply well in excess of 700 watts
-16GB of DDR4 3200 RAM
-500GB NVME SSD (boot drive), 1TB Seagate 7200RPM mechanical hard drive
-Windows 10 64 bit