USB Monitor won't work

[btr999]

Hi,
I have a gtx1080, running windows 10 with a 27 inch monitor. I just got a AOC E1659FWU usb monitor and I tried to set it as my secondary monitor.
When I boot into windows, both monitors show desktop for a few seconds and the usb monitor will go black screen. The main monitor (27" connected to gpu) will keep going on and off and the pc is not responsive until the usb monitor is completely undetectable from my display setting. After that, the main monitor works fine but the usb monitor just won't show anything even reconnecting usb.
I have installed displaylink driver and aoc monitor driver to latest version. Nothing works.
When the usb monitor stopped working, in Device manager, it shows
"Windows has stopped this device because it has reported problems. (Code 43)"
Any idea how to fix this?

 

[gdmaclew]

Hi,
I have a gtx1080, running windows 10 with a 27 inch monitor. I just got a AOC E1659FWU usb monitor and I tried to set it as my secondary monitor.
When I boot into windows, both monitors show desktop for a few seconds and the usb monitor will go black screen. The main monitor (27" connected to gpu) will keep going on and off and the pc is not responsive until the usb monitor is completely undetectable from my display setting. After that, the main monitor works fine but the usb monitor just won't show anything even reconnecting usb.
I have installed displaylink driver and aoc monitor driver to latest version. Nothing works.
When the usb monitor stopped working, in Device manager, it shows
"Windows has stopped this device because it has reported problems. (Code 43)"
Any idea how to fix this?

Are you connecting it to a USB3 port?
USB2 ports do not have enough power to run this monitor without a powered hub.

 

[DRagor]

First, did you mean E1759FWU?
Did you install drivers for it?

 

[btr999]

Are you connecting it to a USB3 port?

yes. I have tried all 6 usb ports on my pc and they all gave me the same results. PC keeps connecting and disconnecting the usb monitor until it is completely not detected.

 

[gdmaclew]

Are you connecting it to a USB3 port?

yes. I have tried all 6 usb ports on my pc and they all gave me the same results. PC keeps connecting and disconnecting the usb monitor until it is completely not detected.

You have 6 USB 3 ports?

 

[btr999]

First, did you mean E1759FWU?
Did you install drivers for it?

Probably the same product but different model identifications for different regions.

 

[btr999]

Are you connecting it to a USB3 port?

yes. I have tried all 6 usb ports on my pc and they all gave me the same results. PC keeps connecting and disconnecting the usb monitor until it is completely not detected.

You have 6 USB 3 ports?

Not really. two usb 3 ports and the rest are usb 2.0.

 

[DRagor]

What Win you use? ( it's drivers don't support Win 10)
I think you should not boot system with it connected. Once the Win is up, connect it, install drivers, and from that point should work ok.

 

[btr999]

What Win you use? ( it's drivers don't support Win 10)
I think you should not boot system with it connected. Once the Win is up, connect it, install drivers, and from that point should work ok.

Please check this out. I am on win10
http://support.displaylink.com/knowledgebase/articles/525125-displaylink-and-windows-10

 

[gdmaclew]

Are you connecting it to a USB3 port?

yes. I have tried all 6 usb ports on my pc and they all gave me the same results. PC keeps connecting and disconnecting the usb monitor until it is completely not detected.

You have 6 USB 3 ports?

Not really. two usb 3 ports and the rest are usb 2.0.

Like I said, USB2 ports won't work because they don't have enough power to run the monitor.
Are you running Windows 10 Anniversary Update?
Display the version of Windows by typing Winver in the Search Box.

 

[btr999]

Are you connecting it to a USB3 port?

yes. I have tried all 6 usb ports on my pc and they all gave me the same results. PC keeps connecting and disconnecting the usb monitor until it is completely not detected.

You have 6 USB 3 ports?

Not really. two usb 3 ports and the rest are usb 2.0.

Like I said, USB2 ports won't work because they don't have enough power to run the monitor.

like i said, i tried all 6 ports including usb 3 ports. USB 3 ports won't work either.

 

[gdmaclew]

Are you connecting it to a USB3 port?

yes. I have tried all 6 usb ports on my pc and they all gave me the same results. PC keeps connecting and disconnecting the usb monitor until it is completely not detected.

You have 6 USB 3 ports?

Not really. two usb 3 ports and the rest are usb 2.0.

Like I said, USB2 ports won't work because they don't have enough power to run the monitor.

like i said, i tried all 6 ports including usb 3 ports. USB 3 ports won't work either.

What model motherboard do you have?

 

[btr999]

Like I said, USB2 ports won't work because they don't have enough power to run the monitor.
Are you running Windows 10 Anniversary Update?
Display the version of Windows by typing Winver in the Search Box.

I am running windows 10 anniversary. and the displaylink i downloaded should be able to support it according to this link http://support.displaylink.com/knowledgebase/articles/525125-displaylink-and-windows-10
I do feel the problem is with displaylink. When I boot into windows, the usb monitor shows a duplicate desktop just fine for a few seconds and when displaylink launches, the monitor immediately goes blank.

 

[btr999]

What model motherboard do you have?

Asus maximus VIII hero

 

[gdmaclew]

You have tried both the red and blue ports at the back of the motherboard?

 

[btr999]

You have tried both the red and blue ports at the back of the motherboard?

Yes I did.

 

[gdmaclew]

What is your current BIOS version?

 

[gdmaclew]

Check this fix.

http://www.pcworld.com/article/2902263/this-trick-can-quickly-fix-many-mysterious-hardware-failures.html

 

[btr999]

Check this fix.

http://www.pcworld.com/article/2902263/this-trick-can-quickly-fix-many-mysterious-hardware-failures.html

It doesn't apply to my case. I have the usb monitor itself with error code 43 but not the usb 3.0 port. all my usb ports are working correctly. I have already uninstalled and reinstalled the driver through device manager.

 

[gdmaclew]

What is your current BIOS version?

 

[btr999]

What is your current BIOS version?

It is 1402 x64

 

[gdmaclew]

Current version is 3101. You should update your BIOS.

What is the date on your AsMedia USB drivers and Intel USB drivers?

 

[btr999]

Current version is 3101. You should update your BIOS.

What is the date on your AsMedia USB drivers and Intel USB drivers?

Updated bios to 3101. Same error.
Intel USB 3.0 eXtensible host controller driver date 7.15.2016
Asmedia USB root hub driver date 4.11.2016

 

[gdmaclew]

I would then try a powered hub and failing that I would check the unit on another PC if you can.

 

[btr999]

I would then try a powered hub and failing that I would check the unit on another PC if you can.

connect the Y cable to the usb charging hub or connect the usb 3.0 through a powered hub?