USB not detected

[XFACTORMAN]

Hello.
I have my new PC for 1 month now and i have windows 8.1 instailled on it, At the begining all worked fine but now I have figured out that when USB can't be recognized. When I put USB in the slot i get this sound so I know that PC detects the USB inside. But then i can't open it. When i go to "My computer" , I only see my hard drive and SSD but no USB. I looked under the "Device manager" and I see my USB under the "Other device" section. I see this yellow triangle with exclemation mark inside next to the icon. I think I clicked something wrong because 1 week ago it worked perfeclty but I don't know what I did wrong. Please help me get this working.

 

[Agera One]

Click the last icon in the device manager toolbar (probably "scan for hardware changes" icon). It should automatically get fixed.
If not, do a windows update, install all the updates and restart and check.

 

[XFACTORMAN]

Windows is updated and i don't find this section u are talking about. When I click "Properties" under "Other devices" where i see my USB, it says that the drivers are not instailled and that i must update them. But when I click "Update drivers" I don't get any updates. I really don't know what to do. Please help me.

 

[Agera One]

No, just open device manager, right click on the USB you're having trouble and select "scan for hardware changes". (Also you can find this below the 'help" option in the menu bar). Or right click the USB and check if it is disabled.

 

[XFACTORMAN]

When I do this it does nothing. It just opens small window which is checking for changes and then it closes it. And the USB is not disabled. Do you have any other solutions, please?

 

[Agera One]

Try these:
http://support.microsoft.com/kb/2830154
http://timesofindia.indiatimes.com/tech/how-to/PC-not-recognizing-your-USB-drive-Heres-what-to-do/articleshow/24697214.cms
http://askville.amazon.com/computer-recognize-flash-drive/AnswerViewer.do?requestId=41446759

Ultimate way: Reset motherboard and/or re-install windows.

 

[XFACTORMAN]

I contacted Microsoft support and they told me to use last known good configuration. Anyone know hot to do this on windows 8.1? Or should I recovery my PC?

 

[Agera One]

For Windows 8.1:
http://windows.microsoft.com/en-IN/windows-8/restore-refresh-reset-pc

 

[patrickIT]

Use the inbuilt troubleshooter located in; Control Panel\All Control Panel Items\Troubleshooting\Hardware and Sound >>>> Hardware & Devices .

 

[XFACTORMAN]

I used troubleshooter already and it detects the problem but it can't fix it. It says that the drivers are not there.

 

[patrickIT]

Does it give you detailed description driver name?

 

[Agera One]

Or, try microsoft fix it.. Here:
http://support2.microsoft.com/fixit/