[SOLVED] Usb overload when i try to stream.

[ToroHanushka]

Hey, I have a certain problem right now, and I am not sure what to do with it.

I have a desktop quite far from my table, so I use a 3.0 USB hub (powered -> i-tec USB 3.0 charging hub 7port) and in it, I have connected Roccat Kone aimo mouse, HyperX keyboard, USB Mic, and Receiver for my steel series arctic 7s.

Everything is absolutely perfect, I can even add a USB stick to the hub and upload files with 3.0 speeds, but when I try to stream my screen on discord/teams/zoom the hub disconnects everything and starts reconnecting/disconnecting all USB.
From what I found it's called USB overload. I have no idea why that happens and it bothers me.
I thought about getting some updated drivers but I can't find anything. I have the hub connected to my MB (steel legend b550) to port with USB 3.2 Gen2 so the speeds should be alright. Could anyone help me find the problem?

I thought that it could be the hub, but I tried 2 of them and the problem persists.

Thanks for your help.

 

[hang-the-9]

First step, move the computer closer and don't use any hubs, does the issue still happen?

How long is the cable to that USB hub?

 

[ToroHanushka]

The first step, move the computer closer and don't use any hubs, does the issue still happen?

How long is the cable to that USB hub?

I know that moving the PC would solve everything but I can't do it. I am a student in rent and I have a small room so I can't really choose a better place. I have a desk with cabinets on both sides and the computer is next to the desk.


I tried using the "usbview" app which shows all the connections and this is how it came up if it helps.

https://imgur.com/yevVk1Y

View: https://imgur.com/yevVk1Y


The cable is 1.5meters USB 3.2.

 

[wpgwpg]

Hey, I have a certain problem right now, and I am not sure what to do with it.

I have a desktop quite far from my table, so I use a 3.0 USB hub (powered -> i-tec USB 3.0 charging hub 7port) and in it, I have connected Roccat Kone aimo mouse, HyperX keyboard, USB Mic, and Receiver for my steel series arctic 7s.

Everything is absolutely perfect, I can even add a USB stick to the hub and upload files with 3.0 speeds, but when I try to stream my screen on discord/teams/zoom the hub disconnects everything and starts reconnecting/disconnecting all USB.
From what I found it's called USB overload. I have no idea why that happens and it bothers me.
I thought about getting some updated drivers but I can't find anything. I have the hub connected to my MB (steel legend b550) to port with USB 3.2 Gen2 so the speeds should be alright. Could anyone help me find the problem?

I thought that it could be the hub, but I tried 2 of them and the problem persists.

Thanks for your help.

 

[wpgwpg]

Have you read the documentation for all of your devices? Some simply can't work with hubs, and the documentation for them will say so. In my experience a mouse and keyboard will always work with USB2, but some higher speed devices have to be plugged directly into the computer without going through a hub.

 

[hang-the-9]

I know that moving the PC would solve everything but I can't do it. I am a student in rent and I have a small room so I can't really choose a better place. I have a desk with cabinets on both sides and the computer is next to the desk.


I tried using the "usbview" app which shows all the connections and this is how it came up if it helps.

https://imgur.com/yevVk1Y

View: https://imgur.com/yevVk1Y


The cable is 1.5meters USB 3.2.

None of the items you use have a long enough cable to reach the PC? At least the receiver for the headset does not need to go in there. Try removing one thing at a time and connect it directly to the system for a test, see if removing any of those things from the hub stops it from disconnecting.

 

[ToroHanushka]

None of the items you use have a long enough cable to reach the PC? At least the receiver for the headset does not need to go in there. Try removing one thing at a time and connect it directly to the system for a test, see if removing any of those things from the hub stops it from disconnecting.

That is my plan currently. Bought aux cable so I can put the receiver to the PC. The receiver could be there but it has "aux in and out" for when I do not have a connected my headphones and it can take alternative device (speakers) and that cant reach. But the aux cable should solve it.

 

[ToroHanushka]

Ok if anybody cares about solution. I found out its caused by B550 chipset and 4gen PCIE. When I set manually my GPUs Pcie speed to gen3 everything works like a charm. Its temporary solution until they patch it but works.