Question usb ports stop working after some time in msib650 board

Feb 21, 2024
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I just build my new pc and i have a problem with the usb. I have install the most recent AMD drivers and the most recent stable version of BIOS, but when i start my pc my blue usb in the back stop working and my front usb also stop working , additionaly others things has wifi and bluetooth also stop working. Can some one help me?

ps: this mobo has alredy been sented to RMA but the problem persists