[SOLVED] Userbenchmark performing waaaaay below average

iAmCoolBoy

Reputable
Oct 2, 2016
2
0
4,510
I just switched to an aoc c24g1 and I've been having issues running some games and I decided I should run some benchmark software so I started with userbenchmark. Here are the results: https://www.userbenchmark.com/UserRun/44097937. The gpu is not overheating and is already overclocked, so I don't know why it would give me such a bad score (though gaming performance and blender work has been worse lately).
View: https://youtu.be/0nL0N_Fq5zA
- stuttering and low fps in games I should have no problem running (medium to high settings).
 
Solution
24 GB of ram running at 2133 MHz with a Ryzen 3000 series CPU means no dual channel and with the base speed of RAM. That is the equivalent of having a sports car running with 3 wheels and worn out tires.

Ryzen CPUs love dual channel and fast RAM with a speed of 3200-3600MHz. Anything below 2800MHz and single channel has big to huge impact on fps.

View: https://m.youtube.com/watch?v=kCg7eVN6N9w


View: https://m.youtube.com/watch?v=azFYdiH9Hns


Check them and see how much performance you are losing.

Also userbenchmark is NOT a benchmark tool to take seriously. It can help identify issues but in no way is to be trusted to evaluate a system's performance.
Userbenchmark should always be used with a huge pinch of salt, it is next to useless to use it to compare systems but it is good to use as a basic trouble shooting guide. For instance, it looks like you are using two different RAM types together and running at quite a slow speed, it's never good to mix RAM modules and Ryzen will benefit hugely by having a dual set of 3200-3600mhz RAM.
 
24 GB of ram running at 2133 MHz with a Ryzen 3000 series CPU means no dual channel and with the base speed of RAM. That is the equivalent of having a sports car running with 3 wheels and worn out tires.

Ryzen CPUs love dual channel and fast RAM with a speed of 3200-3600MHz. Anything below 2800MHz and single channel has big to huge impact on fps.

View: https://m.youtube.com/watch?v=kCg7eVN6N9w


View: https://m.youtube.com/watch?v=azFYdiH9Hns


Check them and see how much performance you are losing.

Also userbenchmark is NOT a benchmark tool to take seriously. It can help identify issues but in no way is to be trusted to evaluate a system's performance.
 
Solution

Joseph_138

Distinguished
Take out one stick of RAM and see if the stutter goes away. 3 sticks means you're running in single channel mode. Your FPS will probably also go up. Make sure you take out the correct stick, though. If you have two slots with white tabs and two slots with black tabs, then take out the odd one. You should have the sticks in color matched slots. RAM sticks should always be installed in even numbers, and in alternating slots, never odd numbers.
 
I agree with the previous replies...you have an odd memory setup going which is negatively impacting the Ryzen 3600. Ideally with that CPU you'd be running something in the 2x8 3600mhz c16 or faster to get the max out of the cpu.

Also your GPU score is very low...are your drivers up to date ? The overclock on the GPU may be too aggressive and may be causing it to throttle to maintain temps.
 

iAmCoolBoy

Reputable
Oct 2, 2016
2
0
4,510
24 GB of ram running at 2133 MHz with a Ryzen 3000 series CPU means no dual channel and with the base speed of RAM. That is the equivalent of having a sports car running with 3 wheels and worn out tires.

Ryzen CPUs love dual channel and fast RAM with a speed of 3200-3600MHz. Anything below 2800MHz and single channel has big to huge impact on fps.

View: https://m.youtube.com/watch?v=kCg7eVN6N9w


View: https://m.youtube.com/watch?v=azFYdiH9Hns


Check them and see how much performance you are losing.

Also userbenchmark is NOT a benchmark tool to take seriously. It can help identify issues but in no way is to be trusted to evaluate a system's performance.
Yeah ok I was being dumb and had my gpu on 30% power consumption, but games and memory-intensive apps generally run worse when I remove the extra stick.
 
Yeah ok I was being dumb and had my gpu on 30% power consumption, but games and memory-intensive apps generally run worse when I remove the extra stick.
What EXACT RAM sticks do you have and at what slot are they placed in your motherboard? Generally you need to have them with an empty slot in between them. You should consult your motherboard's manual to see in which specific slots they need to be placed in order to run in dual channel.

If you need more RAM then you need to purchase a new kit of 2x16GB with at least 3200MHz and sell the ones you have.