Question Using my own Router (Asus) instead of the Sky 4.2 hub PLEASE HELP

[sam_son83]

Hi everyone and thanks in advance for any help you can provide.

I have recently upgraded from ADSL to Full fiber (BT Openreach put an ONT in the property)
Previously i had been using my ASUS RT-AC68U AC1900 with a Netgear modem and i was very happy with the performance.

Unfortunately i cant seem to get the Asus router working with sky/the ONT box and looking for some help.

The engineer told me the ONT box is the modem so i have just plugged in to the Asus router with the WAN port from ONt box but i think im missing settings i have to input as not working.
SKY said they wont provide me the username and password for any PPPOE (unsure if i need to with fiber) but have access to all other settings on the router they sent me (sky hub 4.2) but no idea which bits i need to copy.

Also is the Asus router i have compatible with full fiber? im sure it is but want to check.

Thanks again for any help or direction you give me

 

[helpstar]

the ASUS router doesn´t have to do anything with fiber. Just like you already connected: ont lan to ASUS wan and you should be good to go

eventually update the firmware of your ASUS and try again
https://www.asus.com/networking-iot...ters/rtac68u/helpdesk_bios?model2Name=RTAC68U

Did you set the IP of the ASUS to DHCP or did you alter it to manual fixed IP?

 

[sam_son83]

I havent changed any of the settings for IP or DHCP and also have not been able to get my username and password which i think i need to connect to skys end??