Question Varmilo Retro Keyboard Every Key Is Unresponsive

[mcahlin]

I have a brand new Varmilo Retro Keyboard bluetoothed to a new iMac. Inexplicably, the keyboard stopped working. Keystrokes do not register. The keyboard does not work in wired mode. Bluetooth recognizes the keyboard in bluetooth discovery but I am unable to key in the password, or at least, I type the password, but the keystrokes do not register. The keyboard is fully charged. I've changed cables and ports. I've tried a wired connection on a ThinkPad. Nothing registers. Any suggestions?

 

[helpstar]

try a keyboard firmware update if available from varmilo

try uncoupling/deleting the bluetooth connection on the laptops and reconnect the keyboard again

try resetting the keyboard

any hot keys to change bluetooth to 2.4GHz or similar?
eventually read the manual of the keyboard model you have in the section troubleshooting

 

[mcahlin]

Thanks for your response, There is a firmware update but after I downloaded it to my iMac and clicked ModifyReg.exe nothing happens. I could try installing it on my ThinkPad. I did try to uncouple/delete the Bluetooth connection. But when I try to reconnect, Bluetooth recognizes the keyboard but I am unable to key in the Passcode. There is a hot key combo to change to 2.4GHz but I don't know enough to connect it. I should mention I'm new to Mac and a senior. Again, thank you helping!

 

[Steve Nord_]

Does indeed nothing work on it, from any lighting or indicators to a response to holding Fn and ESC for 3 s? Maybe you can give the model number so people with a similar build can help knock out what can go wrong with its power supply or assembly?

 

[mcahlin]

It is the Varmilo Minilo 75% Retro / Kailh Prestige Silent / ANSI.
I do get flashing lights, and my Mac's Bluetooth "sees" the keyboard. But every key does not register a keystroke in wired or Bluetooth wireless mode. And no combination of keys to reset the keyboard resolves this. I am not going to take the keyboard apart. It's 40-days old and under warranty. Thanks for your help and suggestions, Steve.

 

[mikemid]

did you try to unplug then plug it again? also try to check if there is any key is presses naturally, as something old liquid stuck in the back of the key, try rollback driver too

 

[mcahlin]

None of it works. Again, NONE of the keys produced a corresponding keystone. So while I can get the iMac's Bluetooth and 2.4G Connection to see the keyboard, and produce a password, I am unable to type in that password.