I confess this one is stumping me.
Options that won't work:
- No memory card, so can't transfer that to a reader
- Can't install Verizon transfer software, that goes on both phones
- looking at it through a PC won't work
I would suggest two possibilities.
A. Go to a service that replaces phone screens and see if the repair returns the phone to service.
B. A data recovery service.
Option A will be cheaper. If it works.
Were you using SMS backup? Then your text messages are preserved and possibly many photos too, assuming you have a google account etc.
I will describe to you an oddity: On my brand new made in 2019 desktop, built myself from Newegg parts, I installed doc fetcher because the search utility in Win 10 has been neutered. I discovered quite accidentally that my desktop had text messages on it going back to 2008. This is somewhat stunning. Not only have I been through three computers and at least three operating systems in that time, I never made the least effort to transfer my phone texts to my desktop. This is out of control data preservation if ever there was such a thing.
Incidentally if the phone does return to service with the repair I suggest you give transfer your data and move to a new phone as it sounds like it had a bad shock and you will be discovering other things that don't work over time.
Greg N